• Report: #7804

Complaint Review: NEXTCARD

  • Submitted: Wed, November 14, 2001
  • Updated: Wed, November 14, 2001

  • Reported By:Stevensville md
NEXTCARD
PO box 52230 PHOENIX, Arizona U.S.A.

NEXTCARD VISA, Deceptive interest rates and under handed..

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In April of this year I was browsing the internet when I came across an ad from NEXTCARD offering a 9.99% FIXED RATE for balance transfers.

I filled out the on-line application and was approved for the loan. I consolidated several higher interest loans. When I received the agreement from NEXTCARD it stated that my interest rate would be 9.99% VARIABLE, not the 9.99% rate I was promised on the web site.

I phoned the 800# thinking it was a mistake and was told that my interest rate would be variable not fixed. I told the person that I had a copy of the web site and it clearly says 9.99 FIXED. I was told that I was getting a variable rate and that was that. I told them to close my account at this point.

When I got my November statement / bill I noticed that my interest rate had been increased to 19.99%.

I immediately called NEXTCARD and was told that my interest rate was increased because I closed the account. I asked to speak to a supervisor and was told that they were all in a meeting and that I would be called back. It's been two weeks and I've not heard from NEXTCARD.

I've never been late on my account and I always pay more than the minimum payment. I'm currently looking for a loan to payoff this card.

NEXTCARD is very deceptive and under handed....

This report was posted on Ripoff Report on 11/14/2001 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/NEXTCARD/PHOENIX-Arizona-850721/NEXTCARD-VISA-Deceptive-interest-rates-and-under-handed-7804. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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