- Report: #7804
Report - Rebuttal - Arbitrate
Complaint Review: NEXTCARD
NEXTCARDPO box 52230 PHOENIX, Arizona U.S.A.
NEXTCARD VISA, Deceptive interest rates and under handed..
I filled out the on-line application and was approved for the loan. I consolidated several higher interest loans. When I received the agreement from NEXTCARD it stated that my interest rate would be 9.99% VARIABLE, not the 9.99% rate I was promised on the web site.
I phoned the 800# thinking it was a mistake and was told that my interest rate would be variable not fixed. I told the person that I had a copy of the web site and it clearly says 9.99 FIXED. I was told that I was getting a variable rate and that was that. I told them to close my account at this point.
When I got my November statement / bill I noticed that my interest rate had been increased to 19.99%.
I immediately called NEXTCARD and was told that my interest rate was increased because I closed the account. I asked to speak to a supervisor and was told that they were all in a meeting and that I would be called back. It's been two weeks and I've not heard from NEXTCARD.
I've never been late on my account and I always pay more than the minimum payment. I'm currently looking for a loan to payoff this card.
NEXTCARD is very deceptive and under handed....
This report was posted on Ripoff Report on 11/14/2001 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/NEXTCARD/PHOENIX-Arizona-850721/NEXTCARD-VISA-Deceptive-interest-rates-and-under-handed-7804. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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