- Report: #527411
Report - Rebuttal - Arbitrate
Complaint Review: NEXTEL/boost Mobile/ Motorola
NEXTEL/boost Mobile/ Motorola11950 S. W. Garden Place Portland, Oregon United States of America
NEXTEL/boost Mobile/ Motorola Boost Mobile Vesta Glorified Thieves, Liars, Rude/Stupid CSR's Will Do anything to get your money, ATM Theives Portland, Oregon
*Consumer Comment: Boost is my hero
*Author of original report: Happy with Service
*Consumer Comment: #2
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On 11/19/2009 signed up for Boost Mobile, Unlimited Calls, Text, Internet, Walkie/Talkie, Camera, Video for just $50.00 a month. After 8 hrs on the Phone with Boost CSR'S, and no luck with connecting the service I took the Phone to Radio Shack to get it checked out, couldn't get it too work. Radio Shack comfirmed my Phone was defective. I packed my Phone back in the box and sent it back to Boost Mobile/Motorolla, 1251 S. Perry Rd, Plainfield In. 46168-7653. Boost Mobile/Motorolla is to refund me $108.74.
11/20/2009 I went to Nextel and purchased a new Phone. I was told to call Boost Mobile with the SIM, IMEI, and Authorization Numbers to connect the service.....
This process took 4 CSR'S, and 2 Supervisors 7 more hrs. to complete..... during all of this I was told how stupid I was. They kept telling me to take out the SIM Card and place it under the Battery !!! [ My phone has a slot for the SIM card ]. The last CSR told me she was just plain tired of talking to me, she was reading from the BOOk and I was not listening to her....
Back to Nextel I go, I had everything connect properly. Finally, the Phone started to work.
Checking my Bank a few hrs. later I had a $50.00 withdrawl payable to Boost Mobile 11950 S.W. Garden Rd. 888-440-9958.
Within 3 minutes another withdrawl came thru for $50.00 payable to Boost Mobile 11950 S.W. Garden Rd. 888-440-9958.
A few minutes later another $50.00 withdrawl came thru payable to Boost Mobile Vista 888-440-9958.
I made calls to Boost Mobile inquiring why they were taking 3 payments of $50.00 out of my Account. Boost Mobile DENIED taking any payments out of my account... Tomorrow I have to cancel my Debit Card and start fighting to get this Money back .
Boost Mobile should be investigated and put out of Bussiness. This is FRAUD and Theft by Deception.
After reading the Rip Off Reports, I can only fear what will happen next. But I won't have Cell Phone Service with Boost Mobile next month.
This report was posted on Ripoff Report on 11/23/2009 02:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/NEXTELboost-Mobile-Motorola/Portland-Oregon-/NEXTELboost-Mobile-Motorola-Boost-Mobile-Vesta-Glorified-Thieves-Liars-RudeStupid-CSR-527411. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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