• Report: #191193

Complaint Review: NHCD, National Health Care Discount

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  • Submitted: Fri, May 12, 2006
  • Updated: Sun, March 02, 2008

  • Reported By:Atlanta Georgia
NHCD, National Health Care Discount
6520 W. 110th St., Suite 202 Overland Park Kansas 66211 Overland Park, Kansas U.S.A.

NHCD, National Health Care Discount ripoff Overland Park Kansas

*UPDATE EX-employee responds: NHCD

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I was recruited last week to work with National Health Care Discount. The recruiter was very nice. I have been looking for a part time job to work at home while I work on my other career.

I was always very cautious about work at home jobs and so I asked a lot of questions. My husband, a conservative person was very careful and asked me a million questions about what I was getting into. However, based on the answers I received from my recruiter, I decided to try it out.

Every thing went smoothly. I paid my $29.00 deposit, $18.95 telephone access code and $29.00 for the Galaxy Health plan.

I worked at it for a couple of days. I have been working in the leads department for the past 3 day. I spent the last several years working as a customer service manager, which means that I know quite a bit about making cold calls and such the like. I have yet to get one lead. 90% of the numbers dial ring without answer or voice mail comes on. 4% of the people hung up. 3% are not interested the other 3% are not valid numbers.

When I was recruited, I was told by the recruiter that I would be paid $160. Per week and $6.00 per lead. I contacted my manger yesterday, just to confirm that info. My manager told me that it is $160 per week if you got 20 leads. IF you do not have the 20 leads you would not get the $160, you would then be paid $6.00 for each lead. None of this was told to me before. Good thing I asked for confirmation. Now based on what I described about my lack of success to speak to any real person, you can see how difficult it would be to make 20 leads in a week. Therefore, if I work my but off all week and manage to get 10 leads, my salary would be $60.00 for the week.
This is not what I was told by the recruiter or even during training. Thank you all for posting your stories. I am now able to make an informed decision. I called my bank this morning. They will not get a penny of mine. I pay for unlimited nationwide long distance and could not understand why I needed to pay a separate fee for long distance. Maybe I'm just dumb, but I will protect the little money I have.

I'm sorry I did not read these reports before I joined NHCD. Anything seems too good to be true, probably is.

I know that some people may have better or even good experiences this company, but based on the fact that I was misled initially, I am not taking any chances.

Verona
Atlanta, Georgia
U.S.A.

This report was posted on Ripoff Report on 05/12/2006 08:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/NHCD-National-Health-Care-Discount/Overland-Park-Kansas-66211/NHCD-National-Health-Care-Discount-ripoff-Overland-Park-Kansas-191193. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE EX-employee responds

NHCD

AUTHOR: Tina - (U.S.A.)

I worked for Bill at the Buckeye Road Location of NHCD for almost two years. I got paid exactly as promised in the fine print I read before I started. I also was promoted within two months and did sales until I started working in Human Resources.

NHCD is a solid company. They give their customers exactly what they promise. Affordable dental care.

If you are not willing to work and put in the hours required (it's not an easy job) you will not produce. If you do commit to their minimum requirements, then you can make a decent living. I was never promised anything they didn't deliver. They were up front and had goals that they expected to be met.

I did phone interviews for almost a year. I NEVER promised anything to those interviewed that the company could not deliver. Several people at the face-to-face interview said they wouldn't be interested in this type of position once they heard the details. NHCD delivers exactly what they say they will. I think the expectation of working from home dulls the true reality of the commitment needed to do so.
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