NIRVANA'S SALON & SPA EBONE' TRACKMASTER UNPROFESSIONAL, RUDE, LIER, RIP OFF , Internet
*REBUTTAL Owner of company: DISGRUNTLED LYING CLIENT
This salon is a big ripoff. she is very unprofessional she beat me out of a total of $765.00 me and my two daughters went to get a sew in weave with the Brazilian wavy hair which I purchased seven bundles at the cost of $55.00 a bundle and she charged each one of us $120.00 apiece she told us her work was guaranteed. she cut our hair wrong and got upset when I told her I wanted my money back she stated no refunds and she will not do my hair over because I disrespected her shop all I wanted was my hair done the right way or just give me my money back so asked for my money back
MY name is Exes I was approached by Ebone' the owner/ chief stylist of Nirvana's salon & spa she told me and my two
daughters Clintina Jean & Shakiera Williams. She stated she was the "TRACK MASTER" when it comes to sewing in a hair weave so I gave her a chance me and my girls went to salon on 03/01/2013 at 9:30 am she told me her work was guaranteed. We did not leave until 10:30 pm .when I got up the next morning my hair was loose and she did not do what I ask her. She told me to come in the shop on that Monday 03/04/2013 and she would redo my hair. when I got there she was doing someone else hair she had her sick child in the salon that was throwing up all over the shop. she then told me she had to take her daughter to the hospital and she would call me she never called me. I called her several times no response so on 03/08/2013 I went to her shop she was out in the parking lot and as I got out of my truck the car pulled off and the clients
in the shop stated she just pulled off. I called her cell #404-56-6122 she answered the phone and I ask her why did she leave she stated that was not her I ask her was she coming to the shop she said she will be there she then call
her employee and her employee stated to her your client from Saturday is here and she want her money back.
after that she called my phone cursing me telling me I better leave her shop I told her I was waiting on her to get there because she messed me and my girls hair up and I want my money back and she is selling out dated vitamins which I also purchased she came to the shop with her two sons which each one of them weigh about 300 pounds apiece she was threatening me cursing me and coming toward me like she wanted to fight me and one of her sons come toward me I was sitting in the chair. he reach out to touch me and I told him he better not put his hands on me then she stated she was not doing our hair over or giving me my money back because I disrespect her shop by coming and asking for my money back and her words were get the f**k out of my shop before I f**k you up. she does not sterilize her combs she drop them on
the floor and used them all I wanted was my money back so was very rude and hostile.
Click Here to read other Ripoff Reports on NIRVANA'S SALON & SPA
REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals