- Report: #1126364
Report - Rebuttal - Arbitrate
Complaint Review: NJG&E
NJG&E1 Bridge Plaza, 2nd Floor. Suite 275 Fort Lee, New Jersey USA
NJG&E NJG&E is a thief. Jacking price more than 3X's Fort Lee New Jersey
*Consumer Comment: NJ G & E
*Consumer Suggestion: Very sorry for the financial burden this creates, but you are with a market based supplier...
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I am also one of many NJG&E victim. When I got my Jan-Feb gas bill last week I was shock to see it was $331, ($252 more than my utility company) on gas alone. I thought that it might have been a mistake and call them at 866-568-0290 but was put on hold for hours but still no answer. So I decided to be put on cue for them to call back. 2 more hours pass still no call back. Feeling uneasy I then call my utility company ( south jersey gas ) to see if there was a mistake. They told me that it's my marketer company charging $22.25 per DT and there is nothing they can do on their end. I was also told I had paid $50+ more for Dec-Jan bill compare to what they would charge.
Needless to say I was very upset because I was told when I sign up with NJG&E that they will cheaper than my local utility company. I then call them again. I waited more than an hour before a nice gentleman answered. Still hoping it was a mistake, I ask him how is it possible the price jumb almost 4 X's. He told me he will sent my request to billing to get this resolve and in 5-7 days someone will call me.
Today, 7days passed, nobody called so I call them again, waited an hour, got disconnected, call again. 45 minutes later a lady answer, got my info, told me there was a resolution. They want to refund me $50. I ask how can I accept $50 refund when NJG&E overcharge me $300+ from Dec-Feb, and I still have Feb-March bill coming up. No way! Then she ask me to hold for her manager. 2 minutes later she came, said her manager said that they will resubmit my request. 5-7 days they will call me she said. I am not holding my breath.
I want to give them a chance to resolve this properly before I will file a compliant with BBB. Or we should do a class action for this fraud.
This report was posted on Ripoff Report on 02/25/2014 09:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/NJGE/Fort-Lee-New-Jersey-07024/NJGE-NJGE-is-a-thief-Jacking-price-more-than-3Xs-Fort-Lee-New-Jersey-1126364. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.