- Report: #771460
Report - Rebuttal - Arbitrate
Complaint Review: NLS Leasing
NLS LeasingP.O. Box 40528, 11-200 burrand St. Vancouver, British Columbia Canada
NLS Leasing CollectivePos Use Fraud and Concealment to steal from Small Businesses Vancouver, British Columbia Canada
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I was told by Anne that she did this all the time for her new customers. After receiving the machine from CollectivePos a few days later I called Anne to come in and hook it up. I waited 4 more days and finally decided to hook it up myself. I never saw Anne Burns again. I started to use machine and noticed that it was taking up to 72 hours to process Visa and Mastercard transactions. Upon calling CollectivePos I was told that I had to call FirstData who were the ones who handled these transactions, this was the first time I had been informed of a second party involved. I did not give them permission to access my bank account and being a small business I could not have my money tied up for 3 days. I was still paying for my Moneris debit machine which the salesperson never picked up or cancelled. I decided that CollectivePos had not lived up to there promises and decided to cancel contract with them. I spoke to Matt at CollectivePos and he sent me a cancellation form which said to return equipment back to CollectivePos. I filled out form and returned equipment to CollectivePos by courier.
Shortly after I was called by FirstData and CollectivePos regarding Cancellation fees and then finally by a third company NLS Leasing in Alberta. I had no knowledge of this third company and had not heard about them until I returned equipment. After numerous phone calls and pleas both FirstData and Collective dropped their cancellation fees and cancelled my contract. NLS Leasing on the other hand has not gone away. They currently have my equipment and are demanding that I pay $2200.00 to them or continue paying $34.99 monthly for the next 5 years or they will sue me. NLS Leasing calls daily for their payment.
CollectivePos concealed the fact that there were 2 other companies involved on my contract. On all sections of the contract CollectivePos has their stamp to lead their customers into believing that the contact is solely theirs. Only by close examination that you see the other parties involved. CollectivePos was the only company that I knowingly signed a contract with. I did not give FirstData Or NLS leasing permission to access my Bank account nor to deduct their fees.
In conclusion, NLS leasing has my equipment which they saw that CollectivePos Leased from them. CollectivePos owes this company their money not myself.
I am requesting that CollectivePos admit that they did not fulfill their part of the agreement that their salesperson promised and pay NLS Leasing back their money that they owe them. I returned the equipment as instructed on the cancellation form and in part have done what CollectivePos had instucted me to do. I do not have the equipment and therfore should not have to pay NLS Leasing.
This report was posted on Ripoff Report on 08/31/2011 11:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/NLS-Leasing/Vancouver-British-Columbia-/NLS-Leasing-CollectivePos-Use-Fraud-and-Concealment-to-steal-from-Small-Businesses-Vancouv-771460. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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