• Report: #712662

Complaint Review: NOE

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  • Submitted: Fri, April 01, 2011
  • Updated: Mon, September 10, 2012

  • Reported By: He knows who — Wilmington Delaware USA
NOE
Internet United States of America

NOE NOE, NEM, GLY Photographer that rips off models, Internet

*Author of original report: When were these JPEGS issued to my client?

*Author of original report: Read the original posting-It has all of the proof

*Author of original report: He is Disrepectful to My Clients

*Consumer Suggestion: He owes her a refund

*Consumer Comment: Correction from a colleague of the photographer

*REBUTTAL Individual responds: Misrepresentation of events

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www.nemphoto.zenfolio.com.
 
Also, his email is calvary106@gmail.com. GLY, NEM, NOE
 
 I am posting this to warn other models and potentials to be wary of a photographer named Noe who works in NYC, Peru, etc.  He has other alias so his info for precaution purposes is within the preceding complaint: 
I sent him a previous shot of myself to clearly illustrate the type of headshot needed.  The only reason I was getting them redone is because I lost thirty pounds since the last ones were taken.  I strongly stressed that this was for an acting headshot not modeling.  I made this known in an email preceding the phone call and during the phone call preceding the studio.  This meant he was notified three times as to what I was paying him to do.  Had I known the poor quality and poor communication on his part I would have simply went to a Sears portrait studios to get better photos than the ONE photo he provided which clearly is not the body shot by any means. [continued below]....
.....
The photo taken was not proper and I have received nothing but negative feedback from it.  I had potential casting agents tell me the photo was too tight meaning there was not a backdrop present in the photo nor a good shot of the face.  Others indicate the lighting was horrible and some even mention that this was not a straight on shot.  He failed to respond to any of my contacts until I asked for a refund.  When I demanded a refund he indicated that I brought unflattering clothing.  I brought exactly what he told me to and additional clothing that was recommended by those who require the headshots and body shots.  He failed to even look into the suit case I brought with me or even at the rack where I placed my clothing.  The same outfits that other photographers chose after my session with him and were able to produce fantastic shots.  He indicated that the clothing was not flattering yet, my agent sent me in with those same outfits to another photographer and she was able to pick out an outfit quickly providing figure flattering shots with those same articles of clothing I had with me in New York for the shoot with him.  Even if the clothing selection was horrible, he was hired as a photographer not a fashion consultant.  A good photographer can make anything work.
Being that he is refusing to shoot me in the same clothing he recommended that I brought with me clearly shows that he had no intent to perform the services in which he was paid to do.  

I lost three days of work for each for the initial shoot and the re-shoot.  I was also offered entire weekend jobs that I couldnt be booked on because I need to be able to work all consecutive days and would not be given one or two days off from the contracts.  I had to go to the salon for face and hair both times the night before taking off work so I could be prepared not to mention the transportation expenses in order to get there.  The makeup artist was preparing and touching up my makeup most of the time I was there while I was waiting for him as he spent most of the time with the other girl on the location.  He was in a rush to get out of there and spent most of the time photographing the other girl.  The makeup artist left early and from there I may have had ten more minutes following that time as he was in a rush to leave when his friend arrived.  In total he spent no more than 20 minutes with me out of the six hours I was there waiting.  The initial shoot was schedule d for 5 until midnight but he left way before seven pm.

I am getting sick of the run around.  Instead of him stringing me along to extend past the statuettes of limitations I just want to be refunded my money.  His last email is indicating that he did not do reshoots.  It was his idea to conduct the reshoot in the studio which was rescheduled for April, the following month in the first place.  If any lawyer is willing I would like to file a case for lost wages and expenses surrounding the date.  I have professional opinions of the photograph.  Not from other friends of his where he was calling me fat.  This again shows he does not listen to what was being told to him.  With my initial email to him I sent the work from Richard to show exactly what I needed since the photo was from when I was 30 pounds heavier.  Richard was backed up for months so this was the entire reason as to why I was paying Noe to even update my portfolio in the first place.  His opinions from the model photographers were not valid being that the headshot was for my casting agent, not modeling scouts to view.  His daughters opinion is not valid either unless she is a casting director but from his email she is a teenager.  She wouldnt know of headshots and most likely pose bias towards her fathers work anyway.
He while in NYC was commenting that I had to work with the lazy eye.  Something in which I never noticed that I even had nor was it ever brought to my attention from any of my physicians.  During the shoot he has mentioned The next time you come up, to shoot the body shots.  He later proceeded to schedule a reshoot with my boss for me along with a few other girls to come up so he can actually do the body shots in which he was paid to do.  For th shots taken while I was in the studio he indicated that he would email the photos to me since I told him I did not have the RAW program, (like most people,) in which he saved the discs ignoring the fact that they should have been saved in something more realistic like JPegs.  He has in the email included at the bottom wrote about mailing the images and rescheduling a reshoot which in both cases, I still have yet to receive.  This still has not happened despite the multiple times I sent him emails and made call to remind him of both his verbal contract and written correspondence.  The following were correspondences sent and received:
 
 
Email sent to Noe on January 27th, 2011
My casting agent, who casted for *** in the ****y and other movies has been using the same photographer who photographs Miss *** ****** over the years.  He did not charge as much as you have and he provided prints at the time.  I was unable to book him because he had a waiting list.  I went with you because you were highly recommended by *****.  If I had known this would have spanned over a year I would have waited for him since he is listed with credentials.  You are indicating that you do not do reshoots.  Then why was there one scheduled in April, which you canceled?  You mentioned that the photo I sent you made me look fat.  That photo was taken almost ten years ago from when I was heavier.  I paid you to have photos done since I lost 30 pounds.  Im sorry that I am not pretty enough for you to even care about the issue at hand with how fat I am and about this supposed lazy eye I possess.  I mean that seems to be the only reason as to why I wouldnt receive the same service you provide to the other girls you photograph.  It does not matter what your daughters opinion account for unless she or the other Model Photographers you asked for were Screen Casting Agents. 

You act like a reshoot would have inconvenienced you greatly.  I lost six days of work and a loss of expenses because of the first shoot and the canceled reshoot.  Not to mention the monies spent on hair and makeup, train, gas, parking, and other preparatory fees associated with the shoot.

 I had another photographer photograph me in the same clothes you rejected.  The casting agents, including other modeling agents chose those photos over your photo because they were natural looking and not photo shopped.  They also had the plain clothing which you indicated I should bring because you did mention in the phone call that the clothing should not be distracting as was the one photo I sent you with a pink sweater.  You only sent me one side of the face shot.  I made it very clear that I needed a head shot and a body shot not just in the studio but in the email and the phone call beforehand.  This also goes back to the disc which was not accessible on any of the computers I tried with the same program you mentioned.  The disc is not opening on any of the computers.  I also told you in the studio that my current computer did not have the program you were using.  You mentioned that you would during the time I was there able convert them to a file so my computer I can access them and later mentioned that they would be emailed to me after you touched them up.  Neither case has happened.  I did not pay you to send me a side of the face shot like the attached.  I used multiple computers with the program you used and nothing showed up on the disc.  I stressed this to you multiple times through email.  Is there any way you can email these photos in a converted file to me before the end of the month?   If this in unlikely please refund me the money paid for the Body shot and head shot I never received before the end of the month.  I cannot do this bantering through email any longer by waiting for action on your end because your lack of work ethic is inhibiting me from future work with real agents and photographers and the statutes for legal action is coming to a close.  I will be filing a complaint for lost monies, associated expenses and on the sixth of February if I do not receive either the updated photos which I never received or the refund for the $130 I paid you. 
 
                                                ******** ***** **********
P. O. Box ****
********** DE *****
 
This is the email I forwarded to Noe as well.
Hi U*****,
     Thanks for your feedback.  This is what I told the photographer and he has been giving me the run around.  I sent him the one Richard took and he for some reason couldnt understand what I was asking for in the studio and in both the email and the phone call.  (R****** took the black and white one)  He messed up the name so I had to use a cut and paste to correct it.)  the photographer I paid also failed to provide an accessible disc and the body shot I had paid this photographer two years ago to take my photos and he never gave me what I paid for and I wanted a professionals opinion in order to proceed with legal actions against this guy.  I was in your file about ten years ago but here are my resume and another photo if you need it.  Thanks
                                                                                                                  ***
This is one of the many responses I had received in response of the photo.
 
From: ********@******
Date: Mon, 17 Jan 2011 12:23:33 -0500
Subject: Re: Headshot any good?
To: ***********@*******.com

Hi ********.
For Acting the Headshot is not the right one.. You should always smile and show your Teeth. Once you are a known Actress you might get away with it..If you are unknown to Production,  they might love your look, but they will wonder what your Teeth are like and therefor not call you for the audition. Don't go to glamorous either.
 Are you on File with us ??????? Are you one of our Actors  ???????
Call me for more info, or come  in for a Free  Screen Test and a free  class.
***-***-****
Regards,
U***** R***
 
In a message dated 1/16/2011 9:20:58 A.M. Eastern Standard Time, ***********@*******.com writes:
 
Hello, I need your professional opinion.  Would this be considered an adequate head shot.  Why or why not?  Thanks, ***
***********@***.com
=
 
Noe,
I came with a suit case of clothing that day which you failed to look at the clothing there or on the racks.  I did request the full body shots while on the phone with you and again in the studio that day but nothing came of that. You were giving the impression that you wanted to leave out of there and were in a hurry to do so.  The whole reason to me hiring you as a photographer was to get the body shots.  I also sent you my previous headshot to clearly demonstrate what was needed as far as a headshot requested by casting directors.  This was mentioned to you both over the phone and in the studio.  I have received nothing but negative feedback from your ONE photo I received forwarded from Nikki.  Some were as follows A Sears Portrait Studios amateur employee could have given you better headshots to Headshots are straight on not the side of the face to The photos is too tight and unnatural  This photos is too light and doesnt show the entire face.
As with the disk you handed me that day in the studio.  You mentioned if they were not obtainable you would send me them later in an email.  That still hasnt happened with images converted to JPegs.  I tried to access the images on the disc on four different computers, all which had the programs you used installed on them, at a variety of places and none of them were able to access the files.  You never did follow up with sending me a readable discs despite the fact that I contacted you multiple times to let you know that I have tried the discs you handed me.  I have tried to contact you through a multitude of non-returned correspondences.  I have done this through emails and phone calls.  This is the first time I have received any response from you.  So from this point I need to know what is going to happen.  I am giving you until the end of this month to either refund me the $130 or to reschedule the shoot or I will be seeking legal advice.  Kat
My address is listed below:
 
P.O. Box ****
**********, Delaware
*****
From: ***********@*******.com
To: calvary106@gmail.com
Subject: FW: PHOTO SHOOT 4/26/09
Date: Wed, 27 Oct 2010 02:08:23 -0400

Noe,
   I came with a suit case of clothing that day.  I did request the full body shots while in the studio that daybut nothing came of that.  You were giving the impression that you wanted to leave out of there and were in a hurry to do so.  I tried to access the images on four different computers at a varierty of places none of them were able to access the files.  You mentioned that you could convert your files to JPegs if the disks didn't work.  Through my non-returned correspondences I have done this through emails and phone calls.  This is the first time I have received any response from you.  So from this point I need to know what is going to happen.   ***

Date: Sat, 20 Nov 2010 01:54:19 -0500

Date: Sat, 20 Nov 2010 01:47:32 -0500

This is the last email you have set to me and this was over a year ago.  I have yet to receive the disc.  ***
 
Date: Sun, 14 Jun 2009 18:35:57 +0000
Subject: Re: FW: [FWD: Please forward to ***]
From: CALVARY106@gmail.com
To: ***********@*******.com

I gave you images you should have been able to read. Just give me your address and I will mail you a disk with JPEGS. You should not have problems. As for a next shoot, I don't know of any.

On Jun 14, 2009 11:00am, ******** ***** ********** <***********@*******.com > wrote:
>
>
> Hi Noe, this is my third time contacting you about information on the next photo shoot.  I contacted ***** four times and still have not received any information yet.  Also I am not able to access the photos on my disk.  Do you have the Jpegs for me?  ***

>
> From: *****@***********************.com
> To: ***********@*******.com
> Subject: RE: [FWD: Please forward to ***]
> Date: Sat, 28 Mar 2009 00:49:50 -0700
>
>
> calvary106@gmail.com
> >
>
> I spoke to Noe about this.  Just tell him to send you jpeg files...don't bother converting the files, it's too much work!
>   
>***** ********
> -------- Original Message --------
> Subject: RE: [FWD: Please forward to ***]
> From: ******** ***** ********** <***********@*******.com >
> Date: Thu, March 26, 2009 11:14 pm
> To: ***** ********  *****@************************.com>
 
>*****, do you have Noe's email adderess?  I know it was Calvary something.  I wanted to let him know *that I couldn't access the photos on the disk and he mentioned something about converting them to a PDF file and resending them.  Thanks, **.
> >
> ---------- Forwarded message ----------
> From: NEM Photography nem1066@gmail.com>
> Date: Sun, Mar 22, 2009 at 4:11 AM
> Subject: Please forward to ***
> To: ***** **********.****@*****.com>

> Internet Explorer 8 Get your Hotmail Accelerated. Download free!
>
> Windows Live: Keep your life in sync. Check it out.
>
Noe,
   I came with a suit case of clothing that day.  I did request the full body shots while in the studio that daybut nothing came of that.  You were giving the impression that you wanted to leave out of there and were in a hurry to do so.  I tried to access the images on four different computers at a varierty of places none of them were able to access the files.  You mentioned that you could convert your files to JPegs if the disks didn't work.  Through my non-returned correspondences I have done this through emails and phone calls.  This is the first time I have received any response from you.  So from this point I need to know what is going to happen.   *** 
 
Date: Wed, 27 Oct 2010 01:50:00 -0400
From: calvary106@gmail.com
To: ***********@*******.com
Subject: Re: FW: PHOTO SHOOT 4/26/09

Hello ***. I gave you all the images from you session. Should should have made an attempt to read them. As for body shots, you never requested one while in the studio.  You had plenty of time to ask, while there.   It's interesting that you attached the two images. The one I took of you is better than the black and white one. As for reliable, I provided the images for you on the spot. The fact that your computer is not too reliable to read the file or you do not get access to a computer to see the files, is not my fault. You also showed-up with clothing that was not very flattering for you and it showed that you did not make much of an effort to come prepared.  So, please make it an effort not to start bad mouthing my name. It will not be appreciated.
N

On 10/27/10 1:22 AM, ******** ***** ********** wrote:
Hi Noe it's been over a year and I still haven't heard back about you correcting my photos.  I paid for a session in 2009 and did not leave with what I told you I wanted in a call prior to the shoot.  I left with a disk with images that are not accessible and I never did receive the body shot needed for auditions nor the headshot that was neededfor film.  A re-shoot was scheduled for the following month but was canceled on your end and never re-scheduled.  I have made many attempts following this event and have heard nothing.  I have been getting passed over for auditions by numerous agents becasue I do not have the proper photos to submit.  I attached a headshot of what was needed and the image which was shot by you.  The only photo I had from that event was the one attached that you sent to ***** and was forwarded to me from her.  I never received photos from you despite the many contacts I made.  Please let me know when you will be able to reschedule a re-shoot or if you are refunding me the monies I paid for that shoot so that I may hire a reliable photographer.  ***

From: *****@************************.com
To: ***********@*******.com
CC: calvary106@gmail.com
Subject: RE: PHOTO SHOOT 4/26/09
Date: Thu, 16 Apr 2009 13:46:54 -0700
Ladies,
 
You can see Noe's work on www.modelmayhem.com, profile #828453 and #2806 and also at www.nemphoto.zenfolio.com.
 
Also, his email is calvary106@gmail.com.  Please be sure to email him over the weekend to tell him the type of pics you want to take and attach 2 photos of yourself so he can see what you look like prior to arrival.  (Kat doesn't need to since she's been there before).  Noe will get back to you if he needs to have a "creative conversation" with you.
 
Lastly, please touch base with me on FRIDAY next week, either by phone/text/email to reconfirm for Sunday.
 
Thanks girls!
 
***** ********
Hi Noe it has been well over a year and a half and I still dfo not have these photos that you were to one: Put into JPeg files for me and two: reschedule the shoot for the proper photos I paid for in March that were to be full body shots and updated headshots for my Acting Headshots. 

From: *****@************************.com
To: ***********@*******.com
Subject: RE: [FWD: Please forward to ***]
Date: Sat, 28 Mar 2009 00:49:50 -0700
 
calvary106@gmail.com
 
I spoke to Noe about this.  Just tell him to send you jpeg files...don't bother converting the files, it's too much work!
 
From: *****@************************.com
To: **********@*******.com
Subject: RE: FW: NEED YOUR PIC FOR WEBSITE! (Photo attached)
Date: Wed, 20 Jan 2010 12:26:40 -0700
Sorry *** but I don't speak to Noe anymore.  I think he moved.  :-(

I will keep trying to reach him and let you know if I find out any news.
 
***** ********
-------- Original Message --------
Subject: FW: NEED YOUR PIC FOR WEBSITE! (Photo attached)
From: ******** ***** ********** <***********@*******.com>
Date: Tue, January 19, 2010 11:50 pm
To: ***** ******** <*****@************************.com>

Hi *****,
 I was wondering what ever happened with Noe?  I never did get the body shot that I paid for so I am a little hesitant in going to another photographer.   The only photo I have from that shoot last year is the one that you forwarded to me as he never sent me a disc.  Please let me know what I should do in regards to that situation.  Thanks, ***
 
From: *****@************************.com
To: ***********@*******.com
Subject: NEED YOUR PIC FOR WEBSITE!
Date: Tue, 19 Jan 2010 12:04:30 -0700
Hi ladies,
 
We're updating our site and if you currently do not have your picture posted (or want to update your portfolio pic)  I need the following sent ASAP in an email in order to have you featured in our model gallery...
 
- Professional pic (no bikini/lingerie) 
 
- height, weight, eye color, hair color
 
Bad news!  I'm sorry to say that we have to cancel the shoot for this Sunday.  There are some major problems that arose with the studio so we do not have a place to shoot!  Noe will let me know when the problems get resolved and hopefully we can reschedule it soon.
 
My sincerest apologies!
 
***** ********
I'm still waiting for the other girls to get back to me (I know one of them is out of the country til the 23rd)
If you don't get a confirmation from me by the 24th, please email me and I will be sure to get it handled right away.
 
The photographer's name is Noe and we ask that all models bring cash or money order in the exact amounts ($130 for photos and $50 for makeup).  We do not want to deal with personal checks.
 
Thanks,
 
-------- Original Message --------
Subject: RE: PHOTO SHOOT
From: ******** ***** ********* <***********@*******.com
Date: Tue, February 17, 2009 5:01 pm
To: ***** promo <*****@************************.com>

*****, that day works for me  My number is (***) ***-**** if you need to forward it to the girls traveling to New York.  Also, I meant to ask the name of the photographer and the method of payment.  Thanks, ***.

From: *****@************************.com
To: ***********@*******.com
Subject: RE: PHOTO SHOOT
Date: Sun, 15 Feb 2009 21:12:44 -0700
***t,
 
I believe I will have 2 girls coming from South Jersey on March 7th to do a photo shoot so if that date works for you, I can try to arrange for you to come with them.  You would need to be in Manhattan that Sat from 5pm-midnight for the shoot.  Then depending on if the shoot runs later than midnight, you guys have the option of staying here or driving home late.  I can offer my apt for you all to stay at if you choose to go home in the morning.
 
Let me know if this plan and date sounds good to you.
 
To: ***********@*******.com
Subject: Re: PHOTO SHOOT
From: *****@************************.com
Date: Mon, 2 Feb 2009 17:57:38 +0000

Can you call me this afternoon to discuss it? I'm currently in a meeting til about 3pm.

***** Sent from my BlackBerry smartphone with SprintSpeed

From: ******** ***** **********
Date: Mon, 2 Feb 2009 12:30:50 -0500
To: ***** promo<*****@************************.com >
Subject: RE: PHOTO SHOOT

*****, I do not know anything about New york.  Is there someone who can tell me which trains or subways I would need to take to get to the studio?  If there are any girls heading up by car I can give gas money if needed.  Thanks, Kat.

To: ***********@*******.com
Subject: Re: PHOTO SHOOT
From: *****@************************.com
Date: Mon, 2 Feb 2009 17:18:36 +0000

No, we only shoot in NYC on Saturdays...can you make a trip here for the day?
Sent from my BlackBerry smartphone with SprintSpeed

From: ******** ***** **********
Date: Mon, 2 Feb 2009 11:30:23 -0500
To: **** *<************@*******.com>; ***** promo<*****@************************.com >
Subject: RE: PHOTO SHOOT

Hello, do you know if there are any shoot being conducted in New Jersey or Delaware any time soon?  Thanks, ***.

From: ***********@*******.com
To:***********@*******.com;
Subject: PHOTO SHOOT
Date: Sun, 1 Feb 2009 15:15:16 -0500
Ladies,
 
We have been holding monthly photo shoots with Vibrant's photographer Noe for the last 4 months and congrats to all of you that have taken part...the pics look amazing!
 
For those of you that have not, we are still looking to fill two spots for Feb 7th at 6pm.  If you or anyone you know would like to capitalize on this great opportunity, please contact ***** (NOT ME) for more details!  If February 7th doesn't work for you, talk to Nikki about your availability and she will find something that does.
 
Remember, it's only $130 for the shoot and $50 for make-up (optional).  Studio is located in Manhattan.
 
We would love to have ALL of you featured on our new website (************************.com) so if you still need professional pictures, please contact us!
 
Cheers!
 
Windows Live: Keep your life in sync. See how it works.
calvary106@gmail.com
 
I spoke to Noe about this.  Just tell him to send you jpeg files...don't bother converting the files, it's too much work!
 
***** ********
I gave you images you should have been able to read. Just give me your address and I will mail you a disk with JPEGS. You should not have problems. As for a next shoot, I don't know of any.

On Jun 14, 2009 11:00am, From: ******** ***** ********* <***********@*******.com> wrote:
>
Here is an additional email he uses:
nem1066@gmail.com
He rented a studio on the 9th floor up in Manhattan area in NY in the 27th block area.
 

This report was posted on Ripoff Report on 04/01/2011 10:10 AM and is a permanent record located here: http://www.ripoffreport.com/r/NOE/internet/NOE-NOE-NEM-GLY-Photographer-that-rips-off-models-Internet-712662. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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#1 Author of original report

When were these JPEGS issued to my client?

AUTHOR: Anonymous - ()

REad the correspondences in the report above.  My client has yet to receive these JPEGS

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#2 Author of original report

Read the original posting-It has all of the proof

AUTHOR: THE AGENT - ()

We have yet to see this rescheduled date for the body shots that was canceled let alone the so called “JPEGS” that were supposedly given to my client.  We only received a disc in RAW files despite the fact that KAT mentioned many times she has no was to read “RAW” files.  As you can see from the correspondences in the initial complaint there is no proof of the JPEGS ever being sent out or emailed. 

 

A good photographer can shoot anyone in anything.  I was told by two sources that the so called “Photographer” hardly looked to even see what Kat brought with her to the ghetto rigged studio.  She went with six outfits to choose from for hat day.  She was sent to multiple shoot with other photographers with those same articles of clothing who produced beautiful photos of her.  He cannot state that she didn’t say anything because that was what was mentioned in the email and in the phone call prior to the shoot.  This is also why he was to schedule a reshoot as per the information shown in the original posting.   See above for this information.  Still to this date nothing has been resolved we have images of him and his Dog and NO JPEGS from the shoot.  Should he actually respond to an email we would have brought him to court for the shoot fees as he did NOT provide the services requested, the transportation expenses, lost wages, along with the agent fees as I had to become involved as a financial advisor and seek legal advice on behalf of her and for the aggravation caused by this entire ordeal.

 

Did you notice that every complaint filed against this so called “Photographer” is all followed up by a friend of the “photographer in question.”  Most likely posted by himself or a family member.  My advice for anyone in the industry looking to have their photos done.  You have better luck going to Sears or JC Penny’s than to anyone of these so called “Photographers” with no business licenses. 

 

This man is hardly professional one would agree after reading through the Consumer Affairs reports, Better Business Bureau report and the Rip off reports…

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#3 Author of original report

He is Disrepectful to My Clients

AUTHOR: Anonymous - ()

I was present during the conference calls my client had with the woman who referred my client to Noe.  She also called him prior to the event from my office.  My client, who by the way is NOT called “Kathy” but Kat blind copied me in the initial email indicating that she was updating her portfolio by providing Noe a photo in the email showing this photographer what was clearly what was needed as she has lost over thirty pounds from her last professional headshot.  She told him prior to the shoot exactly in detail what she needed and why she needed it.   This photographer even if he did not hear her tell him this over the phone or the day of the shoot could have easily read the email again.  The one in which I was blind copied into describing exactly what she needed as an actress with her previous headshot in for reference. 

She has contacted him on many accounts for the images to be on Jpegs as most casting agents will only access those, not RAW images, yet he failed after many attempts to provide this for her.  Kat was told by the girl who referred her that there would be a reshoot but there was no correspondence afterwards.  Emails were ignored and of the three discs he provided two were blank and the other only had an image of the photographer with his little white dog.  Kat has contacted him multiple times to inform him of not having access to anything on the disc.  When I sent my staff to the address he provided her for a follow up to the situation he seemed to have fled the area with no trace. 

Before I sent my staff to the vacated studio, Kat reviewed the emails with me.  His very delayed emails were quite degrading towards my client.  After the shoot initially occurred she called me crying because he was degrading her physical appearance while she was in the studio with him.  Kat was sent to New York with a list of wardrobe items needed for her portfolio.  I pre-approved these outfits before her trip as she has worn them for many other bookings and interviews before then.  Since then she was sent on many booked events with those same items and not one photographer had an ill word to say of my client’s wardrobe, her technique, her posing or even her personality.  I did suggest for Kat not to go against my wishes to a photographer who was not registered and only accepted cash.  I had talent in the past discover that there are many questionable characters who produced poor quality photos, and take advantage of young ladies but this by far has been the worst outcome for any of my girls.  Kat really is a sweet girl and it hurts me to see she has lost so much trust in the industry and money in the process, but she did learn a valuable lesson from this as she now speaks at seminars and workshops about this type of situation.  As she stated in this claim and I agree, Noe was being paid to be her photographer not her style consultant.  A great photographer can photograph any one regardless of attire or physical flaws.

 

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#4 Consumer Suggestion

He owes her a refund

AUTHOR: CJSM - (United States of America)

From what it sounds like this photograph probably didnt give her what she paid for because she didnt strip down to her bra and panties.  I heard a few people complain about this guy.  Not just on this site but through Consumer Affairs, BBB, and everything. 
Besides that, why should this girl have to go out and buy the software if she was told in writing she would get JPEGs.  That was his  job as the photographer.  Would you really let it go if Olan Mills or Glamour Shots was paid to give you a disc  of your photos and they handed you a stack of Polaroids? 
Usually it only takes one unhappy customer before the rest speak up.  He should convert all of his photos to JPEGS and email each of the photos t every one of the models who ever worked with him before any of them follow suit and ruin his non-registered business.  He owes this girl an apology and a refund to this poor girl since it looks like he obviously devastated her enough for her to file this report. 
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#5 Consumer Comment

Correction from a colleague of the photographer

AUTHOR: Product Photographer - (United States of America)

I have known the photographer in question for many years, and have known his reputation, work ethic and demeanor to be impeccable among numerous colleagues including photographers, make up artists, and models. I can also testify that photo work by NEM to be nothing less than professional, as you can witness by doing an internet search.
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#6 REBUTTAL Individual responds

Misrepresentation of events

AUTHOR: Ode - (United States of America)

This is written to set the record straight on the behalf of the photographer. The model in question was well informed, over the phone, what to bring and the time of the shoot. Everything was explained to her ahead of time. She was given enough time during the shoot and did not come with enough clothing to be much creative with.

She was not a good poser and was very difficult to guide in order to create good images. Kathy was given enough images, both RAW and JPEGS. She did not make much of an effort to get the software to open the files. She has been very threatening to the point that the person who referred her to the photographer was contacted. The photographer has had a sterling reputation with other models and clients. These allegations are grossly wrong.
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