- Report: #639847
Report - Rebuttal - Arbitrate
Complaint Review: NSS Magazine Service
NSS Magazine Service225 High Ridge Rd. Stamford, Connecticut United States of America
NSS Magazine Service New Subscription Service Magazine Scam - Complete Ripoff - Unauthorized Charges to my Credit Card & Bank Account Stamford, Connecticut *EDitor's Suggestions on how to get your money back into your bank account that someone wrongfully takes it from you!
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It's cut and dry. One of the companies that I referenced continues to charge my Debit/Credit card for a magazine subsciption that I did not buy. I recovered the company's phone number from my card statement, and called to cancel the so-called subscription. However, you can't get a real person at the numbers listed on your statement. Hence, most folks will never know how to stop it.
However, I dug very deeply into this mess in hopes of uncovering the truth about these con artists. In fact, NSS, NewSub Magazine, LLC, and New Sub Services, Inc. are actually "divisions" or "subsidiaries" of a company known as the Synapse Group, Inc. And, the Synapse Group, Inc. is a wholey ownerd subsidiary of Time, Inc.
The Synapse Group is apparently marketing magazine subscriptions through many credit card providers, and what I have found is that when you made a previous purchase of an item on the internet, your card company may very well have had a box at the bottom of the screen (a checked box) that said by checking the box you agreed to a magazine subscription. If you didn't notice this box, and un-check it, then you signed up for the sleezeball's magazine scam and they now have your account number to charge at will.
Well, I built a website exclusively to stop this scam. You may find it at the following address:
Here you will find a plethera of information to help you bring a halt to what ammounts to credit card fraud, and the unauthorized charges to your cards and/or bank accounts. This is an in-progress site, and from time to time I will continue to add new information on how to track these weasles down. I'll add until I'm satisfied that I can't add anymore.
The information provided is so detailed that if you don't get the satisfaction your're looking for, I've provided links to the Company's officers and their home addresses. Please post this site address on any other sites where complaints are posted regarding these trash companies. We can stop this altogether, but we need to make sure the information on the above website makes it into the victims' hands who have been impacted by these deceitful organizations.
BWT....here's the BBB's website for these comapanies:
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder RipoffReport.com Author of www.ripoffrevenge.com
Rip-off Report PO Box 310, Tempe, Arizona 85280
This report was posted on Ripoff Report on 09/12/2010 08:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/NSS-Magazine-Service/Stamford-Connecticut-06905/NSS-Magazine-Service-New-Subscription-Service-Magazine-Scam-Complete-Ripoff-Unauthoriz-639847. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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