- Report: #622347
Report - Rebuttal - Arbitrate
Complaint Review: NSS Magazine Service
NSS Magazine Service225 High Ridge Rd. east Building Stamford, Connecticut United States of America
NSS Magazine Service Synapse Group, Inc., Magazine Direct Charged my account $117 for a magazine I never ordered- obtained my account information off of Match.com Stamford, Connecticut
I started receiving People Magazine that I never ordered. I should have smelled scam at that point but I didn't know who was sending it. Then my account was debited $117- surprise! The info pointed to match.com and gave a number to call, which of course did not give an option to speak to a live person.
I did call Match and spoke with a supervisor who disclosed the name of the company behind the charge but I cannot get through to the company. They apparently were given my account information through match.com so needless to say, I cancelled my account with them.
But how can consumers be protected from companies such as who just decide to send you a product and then charge you for it- then hide behind a recording so you can't actually get your issue resolved with a live person? When you give your bank info to a company such as Match.com, are they allowed to just pass it on to a company like Synapse?
This report was posted on Ripoff Report on 07/11/2010 07:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/NSS-Magazine-Service/Stamford-Connecticut-06905/NSS-Magazine-Service-Synapse-Group-Inc-Magazine-Direct-Charged-my-account-117-for-a-ma-622347. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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