• Report: #563083

Complaint Review: NSS Magazines

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  • Submitted: Mon, February 01, 2010
  • Updated: Thu, December 16, 2010

  • Reported By: Mover — USA
NSS Magazines
225 High Ridge Rd. East Bldg. Ste 16 Stamford, Connecticut United States of America
  • Phone: 800-642-5640
  • Web:
  • Category:

NSS Magazines, NSS Magazine subscription service Charged for Canceling Subscription Stamford, Connecticut

*REBUTTAL Owner of company: nss

*Author of original report: There's more...

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This company withdrew funds from my checking account without my authorization or any notification that they were going to do steal my money.  I called Car and Driver Magazine, that I was subscribed to, and for which the funds were withdrawn, and asked them what this was about.  Jennifer told me that my subscription went through a third party sponsor company that she refereed to as "newsub services" and gave me a phone number, 1-877-536-6414, to the company.  The number did not work.

I called the phone number listed on my bank statement, 800-642-5640, and reacted a robotic telephone menu system.  It gave me some choices that were not clear, but I managed to cancel the subscription.  The problem is that they will not give me a full refund.  The stole $29.00 and said I would receive $26.36 in one or two business days.

Since I did not authorize the debit from my account, I shouldn't be paying anything to these people.  Can you imagine how many people they have ripped off for $2.00 or $3.00 every month.

This report was posted on Ripoff Report on 02/01/2010 12:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/NSS-Magazines/Stamford-Connecticut-06905/NSS-Magazines-NSS-Magazine-subscription-service-Charged-for-Canceling-Subscription-Stamfo-563083. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

nss

AUTHOR: L. Shalov - (United States of America)

My law firm is investigating unauthorized charges for magazine subscriptions by NSS.  I would be interested in hearing about your situation if you have some free time.


Regards,


Lee S. Shalov, Shalov Stone Bonner & Rocco, LLP


516 433-8140


lshalov@lawssb.com


Attorney Adverstising

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#2 Author of original report

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AUTHOR: Mover - (USA)

My account was hit with 2 other extractions of funds with the total coming to $92.00.  ANd a fourth charge was about to drop for This Old House magazine.

Each withdrawal had a different 800 number, so I had to call three different times to kill these subscriptions.

I do not recall seeing anything about auto-renewing these subscriptions with no notice.

These subscriptions were the result of "customer rewards" after making a purchase from Buy.com and others, where I was offered magazine subscriptions for $2.00 for 6 months.

Here is what showed up in my account.

02/01/2010    DEBIT PURCHASE           -29.00 
     TWX*873W9R*CAR&DRIVER 800-642-5640   

01/28/2010    DEBIT PURCHASE           -41.00 
     TWX*873W9R*READERS DIG 800-205-9198

 01/25/2010    DEBIT PURCHASE           -32.00
     TWX*9512U2*ELEC HOUSE 800-487-3567

When canceling the subscriptions, I was badgered to add more subscriptions before they finally let go and gave a conformation number.

I thought this sort of thing was illegal?



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