- Report: #929492
Report - Rebuttal - Arbitrate
Complaint Review: NSS Subscriptions
NSS Subscriptions4 High Ridge Park STAMFORD, Connecticut United States of America
NSS Subscriptions SHOWS ON CREDIT BILL AS "TWX" RECURRING CREDIT CARD CHARGES FOR MAGAZINES THAT WERE NOT ORDER. DISPUTED CHARGES WITH BANK, AND MONEY WAS REFUNDED. THOUGHT THAT WAS THE END OF THE SUBSCRIPTION, BUT THE MAGAZINES KEPT COMING. A C STAMFORD, Connecticut
It was from NSS magazines. I called their number and skipped the whole automated process by pressing "0." I was told that because of a survey I participated in, I received free magazines which after the free period then went to automatic renewal. I responded that I never took a survey. And surveys do not ask you for your credit card number (nor would I ever enter such information). How did NSS obtain my credit card number.
Suffice it to say, I told the operator that I wanted all magazines cancelled (turns out there were 4 of them!) and a credit issued to my account. I also plan to notify the BBB .
This report was posted on Ripoff Report on 08/19/2012 02:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/NSS-Subscriptions/STAMFORD-Connecticut-06905/NSS-Subscriptions-SHOWS-ON-CREDIT-BILL-AS-TWX-RECURRING-CREDIT-CARD-CHARGES-FOR-MAGAZIN-929492. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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