• Report: #23033

Complaint Review: NSS aka NATIONAL SUBSCRIPTION SERVICE

  • Submitted: Wed, June 19, 2002
  • Updated: Wed, June 19, 2002

  • Reported By:FORT WORTH TX
NSS aka NATIONAL SUBSCRIPTION SERVICE
P.O. BOX 670 NEWBURGH, New York U.S.A.

NSS MAGAZINES aka NATIONAL SUBSCRIPTION SERVICE THEY BILL YOUR ACCOUNT FOR FREE MAGAZINES WITHOUT ANY WARNING OR NOTICE Newburgh New York

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I was offered a free subscription to Soap Opera Digest for a year through mailbits.com back in Aug.'01 so I signed up for it and they said they would send me a bill to opt out if I wanted to renew or cancel.

My subscription isn't over till October'02 and then on 6-3-02 I get a notice from my bank that I have a check returned (my rent check..thank god for BankOne they paid it and sent me a notice but charge me the NSF charge). I called my bank after getting my statement and seeing this charge on 6-3 for Nss*soapoperadg#Nw1H 800-205-919CT 69.95.

I have been going crazy wondering why my check had been returned because I knew that I had the money and I couldn't find what this charge was but after getting my statement there it was big as day. I couldn't call the number because it left the last diget off so I start calling that number and adding 1,2,3,4,5,6,7,8,9 they all go to an answering service for different people and the operator dosn't know who they work for.

I then call my bank and told them what had happened and they gave me the # they had it was to a stupid computer that would only tell me what magazine it was. I then called Soap Opera Digest and the lady there told me about NSS and said they didn't have anything to do with this. I ask her why they would do business with a company that would fraud their customers, and she said that the company sells the subcriptions and orders them.

I found this web site and after several hours on the phone trying to talk to a person and not a computer I had come to the conclusion that I would have to cancel my card and get a new one which would cause me even more hardship. I signed on the internet again and found this site and found a phone number to this fraudlent business and called them and told them to refund my money in 48hours and that I was filling fraud charges on them.

The person I talked with said it would take 72 hours and refused to refund any charges to my bank account she also claimed that they had mailed me a post card in May giving me a choice to opt out. I informed her that they didn't mail me anything and ask her what address they had this was after I had already given her my address at the first of the phone call and she told me she couldn't give me that information over the phone.

I gave her my address and she said yes that was the address they had. I told her that I was calling the attorney general and filling a fraud complaint and I wanted them to remove any and all information about me from their database and not to give or sell it to anyone else or I would sue them.

I also want to say that Mailbits.Com is an awful site they will send out so much spam in so many different names and they will sell your e-mail address to everyone.

DO NOT ORDER MAGAZINES OR ACCEPT FREE MAGAZINES FROM ANYONE this is the lesson that I have learned also SHAME ON YOU SOAP OPERA DIGEST for knowing about this problem and not protecting your customers I will never order another magazine from you as long as I live and I will tell everyone I know about all of these companys.....THANK GOD FOR BANK ONE they are the best.

NANCY
FORT WORTH, Texas

This report was posted on Ripoff Report on 06/19/2002 11:10 AM and is a permanent record located here: http://www.ripoffreport.com/r/NSS-aka-NATIONAL-SUBSCRIPTION-SERVICE/NEWBURGH-New-York-12551/NSS-MAGAZINES-aka-NATIONAL-SUBSCRIPTION-SERVICE-THEY-BILL-YOUR-ACCOUNT-FOR-FREE-MAGAZINES-23033. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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