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  • Report: #180845

Complaint Review: NTB, Granton Marketing, Smart Circle Marketing

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  • Submitted: Mon, March 13, 2006
  • Updated: Thu, August 03, 2006

  • Reported By:Salem New Hampshire
NTB, Granton Marketing, Smart Circle Marketing
Somewhere In Canada Internet Canada

NTB, Granton Marketing, Smart Circle Marketing Ripoff Said you would only pay waste oil fees of $3.00 But have hidden fees of $100 Internet

*Author of original report: Reply to the employees remarks

*UPDATE Employee: Getting a refund or clarification

*UPDATE Employee: Getting a refund or clarification

*UPDATE Employee: Getting a refund or clarification

*UPDATE Employee: Getting a refund or clarification

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Bought a NTB coupon booklet for $40 from Granton Marketing now known as Smart Circle Marketing. The booklet consists of 4 coupons. Three for FREE oil changes and one for a FREE alignment. For $40 bucks I figured wow thats not a bad deal. The Salesmen, Bobby Sorrento and Mike Perry both swore to me that the only fees where the waste disposal fees. But come to find out that isn't true. In order to receive the free alignement you have to pay $40 for a radiator fill and drain. To get one of the free oil changes you have to pay $20 for an air filter. And on the other free oil change you have to pay $20 for a windshield wiper blade. The first oil change was free with the $3 disposal fee. So the old saying still goes, "If it sounds to good to be true then it probably isn't." So if anyone from Smart Circle or NTB tries to sell you some FREE services tell them where they can put them. I just hope these two A@$ho$%s come by again. Boom Boom out goes the lights.
JH

Jiggle
Salem, New Hampshire
U.S.A.

This report was posted on Ripoff Report on 03/13/2006 09:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/NTB-Granton-Marketing-Smart-Circle-Marketing/internet/NTB-Granton-Marketing-Smart-Circle-Marketing-Ripoff-Said-you-would-only-pay-waste-oil-fe-180845. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 Author of original report

Reply to the employees remarks

AUTHOR: Jiggle - (U.S.A.)

The promo card does not say anything about the hidden charges. Just the $3 oil disposal fee. And when I called the 800 number they tried to give me other coupons. NO REFUND.
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#2 UPDATE Employee

Getting a refund or clarification

AUTHOR: Paul - (U.S.A.)

If you are unsatisfied with your purchase of a promotional card from The Smart Circle in any way, you can call our customer service number, toll free at 1-800-775-1975. They will be happy to address your concerns and, if you so desire, refund your money upon return of the card to them.

All stipulations for use of the card are clearly indicated on the same. The Smart Circle stands behind all of its products and is happy to assist any purchasers with questions or concerns regarding their purchase.
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#3 UPDATE Employee

Getting a refund or clarification

AUTHOR: Paul - (U.S.A.)

If you are unsatisfied with your purchase of a promotional card from The Smart Circle in any way, you can call our customer service number, toll free at 1-800-775-1975. They will be happy to address your concerns and, if you so desire, refund your money upon return of the card to them.

All stipulations for use of the card are clearly indicated on the same. The Smart Circle stands behind all of its products and is happy to assist any purchasers with questions or concerns regarding their purchase.
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#4 UPDATE Employee

Getting a refund or clarification

AUTHOR: Paul - (U.S.A.)

If you are unsatisfied with your purchase of a promotional card from The Smart Circle in any way, you can call our customer service number, toll free at 1-800-775-1975. They will be happy to address your concerns and, if you so desire, refund your money upon return of the card to them.

All stipulations for use of the card are clearly indicated on the same. The Smart Circle stands behind all of its products and is happy to assist any purchasers with questions or concerns regarding their purchase.
Respond to this report!
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#5 UPDATE Employee

Getting a refund or clarification

AUTHOR: Paul - (U.S.A.)

If you are unsatisfied with your purchase of a promotional card from The Smart Circle in any way, you can call our customer service number, toll free at 1-800-775-1975. They will be happy to address your concerns and, if you so desire, refund your money upon return of the card to them.

All stipulations for use of the card are clearly indicated on the same. The Smart Circle stands behind all of its products and is happy to assist any purchasers with questions or concerns regarding their purchase.
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