- Report: #504124
Report - Rebuttal - Arbitrate
Complaint Review: NTB National Tire & Battery
NTB National Tire & Battery125 Park Access Dr Lawrenceville, Georgia United States of America
NTB National Tire & Battery Severely damaged my wheels. Attempted to repair and made worse. Numerous calls and emails go unanswered. Over $3500.00 worth of damage. Lawrenceville, Georgia
*General Comment: Your claim is wrong-mostly
I brought my truck to NTB in Lawrenceville, GA. The installer damaged all 4 wheels and incorrectly damaged them. I spoke to the manager, and was told that was the best they could do with the equipment that NTB provided them.
Filed a complaint with their customer service multiple times - No response. Filed complaint with BBB. They responded to BBB and told me to call a Enrique Sanders. Have left 4 messages with Mr. Sanders and never have I received a call back.
Finally spoke to Andrew Calhoun at another store. He told me to send him pictures of wheels. I have sent pictures - 4 additional emails and 5 phone calls to Mr. Calhoun. Never have I received a call or email back. This has been on for 4 months.
Over the years I have bought mant tires and had services done at NTB and Tire Kingdom stores. It is sad when a major company like this can do so much damage and not care about their customers
Bill (((ROR redacted)))CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
This report was posted on Ripoff Report on 10/04/2009 10:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/NTB-National-Tire-Battery/Lawrenceville-Georgia-30043/NTB-National-Tire-Battery-Severely-damaged-my-wheels-Attempted-to-repair-and-made-wor-504124. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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