- Report: #820441
Complaint Review: NTB National Tire & Battery
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| NTB National Tire & Battery 6921 Pearl Rd
Middleburg Hts, Ohio United States of America |
|
NTB National Tire & Battery Inflated Bill on Single Tire Purchase Middleburg Hts, Ohio
*Author of original report: National Tire & Battery, Middleburg Hts, OH
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They added a "ServiceCentral Roadside Hazard" warranty at $15.50 without asking me
They charged me $16.99 for tire installation including balancing- this wasn't mentioned either. I ex-pected there would be a charge but how much should be explained beforehand. I used to work in gas stations for the Stranded Oil Company and we pre-explained charges.
Next time I'm going to call around to all the tire store chains, get complete estimates over the phone for the tire i want preselected from Consumer Reports plus mandatory installation charges, and go for the lowball provided they put the estimate in writing.
Don't let them take you!
This report was posted on Ripoff Report on 01/10/2012 07:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/NTB-National-Tire-Battery/Middleburg-Hts-Ohio-44130/NTB-National-Tire-Battery-Inflated-Bill-on-Single-Tire-Purchase-Middleburg-Hts-Ohio-820441. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Author of original report
National Tire & Battery, Middleburg Hts, OH
AUTHOR: Bill in Cleveland - (United States of America)
SUBMITTED: Tuesday, January 17, 2012
He offered to credit my credit card if I would stop by, give me store credit for the amount, or send me a gift card. I opted for the gift card as his store is not near my home; I went there because my tire blew out on the freeway in the vicinity. He also said I would retain the road hazard warranty free of charge.
It seems to me that NTB is trying to clean up their image and i am more than satisfied with the honest way I was treated after they knew there was a problem. I would now use the company again as they're almost everywhere.
Therefore i am withdrawing my complaint. I appreciate Ripoff Report's help in resolving this.
Bill in Cleveland
