NTB SALEM NH Steve Sheldon NTB is no good. My car was scratched by the technician Steve Sheldon is a MORON Salem, New Hampshire

NTB is no good. Steve Sheldon is a complete Moron. I brought my Acura MDX in for a free rotate and balance. My car was scratched by the technician "if you can call the employee a technician". The Store Manager gave me a rough time and denied the damage to my MDX. Steve Sheldon got involved and told me to get three estimates. I did what he said and he has never been any help. In fact I had to call call and call to get any response for weeks. When I got to talk to him he said that the three estimates were too expensive and that an "executive decision was made to not pay for my repair needed. $900 was not excessive I thought. All there Separate estimates were with in 100 to 75 difference. Steve Sheldon then advised they could possibly meet me half way on the repairs. That is an admission of guilt. I am now pursuing small claims court because Steve Sheldon is such a douche-bag that he could not just simply put my claim into NT-B's Insurance Company. Disgusted... Mark B Methuen Massachusetts