- Report: #766963
Report - Rebuttal - Arbitrate
Complaint Review: NTB
NTB823 Donald Ross Rd. Juno Beach, FL 33408 Juno Beach, Florida United States of America
NTB Tire Kingdom, Big O Tires, Nation Tire and Battery, Merchant's Tire and Auto, TBC Corporation, Carroll Tire Company, Treadways After reading reviews, it's probably a good thing they closed my account without notice and for no reason Juno Beach , Florida
*Consumer Comment: Sears does inform
*UPDATE Employee: Very Typical
*Author of original report: Employee Attitude - More Reason to Avoid NTB
*UPDATE Employee: This has nothing to do with NTB
*Consumer Comment: How much was the rip off?
*Author of original report: Laziness and Neglect
*Consumer Comment: You are being unreasonable...
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I now have two cars. One of them is a Corvette and I need to buy tires for it, at about $500 for each tire. I also have an older car that needs the AC replaced, and that will run well into the hundreds by the time the compressor, the drier, the orifice tube, and some seals are replaced. Planning in advance for these costly repairs, I called the store where my work was done previously and where I obtained the credit account to schedule a time and to get a "reader's digest" estimate for the AC repairs.
Because of the high cost I happened to ask them what the limits were on my credit account. Lo and behold, my account had been closed. I received no notice, no warning, no communication at all from NTB at any time that my account was being closed. I called their credit department and was told there was no reason my account was closed other than I hadn't used it for a year.
Obviously NTB is not interested in building long term relationships with customers. Obviously they do not need or want my business. Obviously if this is the way they treat account holders, they must be downright abusive to walk-ins. If they will do this to my account without any notice or communication for no reason, there's no telling what they would do to my car.
I'm sorry, but I have body parts that I value. I'm not willing to place my safety and well being or the safety and well being of my cars in the hands of a company so unprofessional they can't even trouble themselves to inform me about my account closure. If they don't need my business that is running into the thousands, I am more than happy to take it to a merchant who does value my business and does want to accept my money.
And after reading the reviews about NTB on this web site, it's probably a good thing they closed my account for no reason and without my knowledge. It sounds like it could have been lethal for me to allow them to perform any work on my car or put tires on my Corvette.
This report was posted on Ripoff Report on 08/18/2011 07:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/NTB/Juno-Beach-Florida-33408/NTB-Tire-Kingdom-Big-O-Tires-Nation-Tire-and-Battery-Merchants-Tire-and-Auto-TBC-Corp-766963. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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