• Report: #670228

Complaint Review: NTB

  • Submitted: Fri, December 10, 2010
  • Updated: Tue, December 28, 2010

  • Reported By: Former NTB Customer — Atlanta Georgia United States of America
NTB
737 COBB PKWY S Marietta, Georgia United States of America

NTB National Tire & Battery NTB Damaged the frame of my car on their lift and refuses to pay for the damage Marietta, Georgia

*General Comment: by the way

*General Comment: this is good

*Consumer Comment: Most likely improper lift up

*REBUTTAL Owner of company: Ummm.....That's not the frame.

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NTB damaged the frame of my car by putting my vehicle on their lift improperly when installing new tires.  They denied the damage and refused to pay for damage.  The store manager told their insurance adjuster that NTB did not cause the damage without even seeing my vehicle. I am filing a small claims against them, but wanted prospective customers aware!!! They do not take responsibilty for their mistakes!

This report was posted on Ripoff Report on 12/10/2010 02:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/NTB/Marietta-Georgia-30067/NTB-National-Tire-Battery-NTB-Damaged-the-frame-of-my-car-on-their-lift-and-refuses-to-p-670228. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 3Consumer 1Employee/Owner
Updates & Rebuttals

#1 General Comment

by the way

AUTHOR: Bill d - (U.S.A.)

by the way--cadillac escalades suck

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#2 General Comment

this is good

AUTHOR: Bill d - (U.S.A.)

let's see--you drive a truck--therefore--i cannot expect much good from you---in any case---regardless of the facts--you just ripped off my time cause you said they damaged your frame--i opened this link expecting a good story---but no--you show a picture of your stupid a*s RUNNING BOARDS WITH THE SMALLEST F'N DENNT ON IT----and the best part is---YOU PROBABLY DON'T EVEN NEED THE FU'N RUNNING BOARDS TO ENTER YOUR STUPID TRUCK-----in some cases--when smart people install running boards it interfers with the jacking point of the vehicle---same goes for the idiots with the f-150 with the small frame and poke the exhaust out the side right under the spring bracket(you know, where i need to put the f'n lift)-------thank you for wasting my time with this dumb sh*

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#3 Consumer Comment

Most likely improper lift up

AUTHOR: Tree L - (USA)

I would bring them to court.  Tire shop normally sees this kind of vehicle very often.  If they see any damage while writing the repair order, they should note it on the repair order.   If they write it after the service, they did the damage.
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#4 REBUTTAL Owner of company

Ummm.....That's not the frame.

AUTHOR: Will - (U.S.A.)

The picture is the vehicles side step foot rail and yes they are responsible for the repair.
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