- Report: #477917
Report - Rebuttal - Arbitrate
Complaint Review: NWDC LLC, Kirby Dealers
NWDC LLC, Kirby DealersPortland, Oregon U.S.A.
NWDC LLC, Kirby Dealers, New Carpet Cleaning Service in Town Wants to Clean a Room for Free, No Catches, Turns out to be a Kirby Sales Team with an Extremely Rude Manager Portland Oregon
*UPDATE Employee: Kirby salesmen are not casing your homes.
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About 1/2 hour later two different men showed up at the door. One, the manager, and another the demo guy. This ended up being a Kirby sales team and it says absolutely nothing about Kirby on their flyer anywhere. The company name at the bottom of the flyer is NWDC LLC. Being a young couple in our first house, we had no idea what we were supposed to do so we let him do his thing.
The sales man explained that they were from Portland, Oregon. We told him that there was no possible way that we could afford one of these as we are in a very tight situation financially. He was on and off of the phone about 15 times, texting, talking, and even sending pictures of my son running the vacuum. The man really wanted to do a mattress test and we told him no because we had a baby in the room.
Three hours later it was finally done. The man was on his phone more in the last few minutes texting his boss. We explained how bad we felt about having him in the house but we really could not afford the vacuum and he seemed understanding. If we had known that these were kirby dealers right off the bat, we would've told them to go away. They mislead us with the flyer and throwing out the "no catches" just a new business that needs good feedback from customers.
Next came the manager. He came back in the house to say,"Hey we are supposed to leave without the vacuum." We responded well, we know that and wish we could afford it but there is no possible way and we are sorry. We explained that we had no idea that they were kirby dealers and if we would've known we would've shooed them away from the start. He insisted angrily that he made it very clear before he got started. He then proceeded to spill all of the dirt that the demo guy had cleaned up down my stairs (we didn't notice this until they had left.)
After reading another report about a woman concerned about them casing her house, I remember the following:
I remember the demo guy asking me if I worked. My brother came in and said that the first sales guy walked up to him and asked him what he was doing while he was in the garage. The demo guy also really wanted to do a mattress test in our bedroom but we did not want him to. He took some pictures with his phone and texted a lot. We are now going to buy some deadbolts tonight and look for a cheap alarm system for our garage.
Anonymous in montana
This report was posted on Ripoff Report on 08/09/2009 05:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/NWDC-LLC-Kirby-Dealers/Portland-Oregon/NWDC-LLC-Kirby-Dealers-New-Carpet-Cleaning-Service-in-Town-Wants-to-Clean-a-Room-for-Fre-477917. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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