- Report: #920927
Report - Rebuttal - Arbitrate
Complaint Review: Nace Appliance Repair & Service
Nace Appliance Repair & Service6621 Old Carlise Rd rear Dover, Pennsylvania United States of America
Nace Appliance Repair & Service Bait and Switch & worst customer service ever! Dover, Pennsylvania
*REBUTTAL Owner of company: FALSE REPORTING
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We went to Lowes in Hanover, PA after this offensive interaction with Nace Appliance and Lowes people not only verified our washer was no longer worth what Nace wanted to change for repair, but for $50 more we could purchase a brand new washer.
The Lowes employee also verified that anyone in the appliance repair business would know what to charge with the description that was given over the phone to Nace. They also offered up the information that they knew of Nace and that Nace has a very bad reputation. And included that they would never recommend using Nace's service.
Then after doing a little research on the internet I find here on http://www.ripoffreport.com no less then 3 complaints filed on Nace Appliance in the last year and a half.
This business should be held accountable for appalling conduct, total lack of customer service. And Unconscionable, Deplorable Business Ethics!
This report was posted on Ripoff Report on 08/01/2012 11:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/Nace-Appliance-Repair-Service/Dover-Pennsylvania-17315/Nace-Appliance-Repair-Service-Bait-and-Switch-worst-customer-service-ever-Dover-Pen-920927. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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