- Report: #1141777
Report - Rebuttal - Arbitrate
Complaint Review: Nancy's Home Services, Inc.
Nancy's Home Services, Inc.4864 Sun City Center Blvd. Sun City , Florida USA
Nancy's Home Services, Inc. A 5 WEEK NIGHTMARE Sun City Florida
*REBUTTAL Owner of company: completely false statements
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Pro's- Nice store front and good selection of counter tops.
Con's-For starters no permit was pulled for our project. Secondly, our installers consisted of some "Handymen" who where very unprofessional and not educated in anything; not a tooth in their heads or rotten! All of our Appliances were installed incorrectly and I watched while they threw away parts to the dishwasher; when I questioned them, they acted as if I was insane! Guess what? Later a repairman had to be called! Nancy herself will not even show up to a job site! When it came time to install a garbage disposal they had no clue what they were doing and later we find out a plumber should have been present. They installed a backsplash and messed with our electrical outlets we assumed everything was ok until my toaster caught on fire. Again, later we learn from an electrician what the true problem was "The Handymen". I inquired so many times until I was sick of not getting returned phone calls or even a final inspection on completed work.
Material ordered for our home was short in all areas; then Nancy trys to charge me for more material. They came to our home previous and bid the project shouldn't they have add material>? I would never recommend this company. The owner is not trust worthy, she talks a good game but when it's time to pay the piper she is no where to be found. The young lady she has working in the Store and whom answers the phone's is just as uneducated, she handled our scheduling and waited to call the morning of instead of giving notice as when the project would begin. They were in our home for a long time try 5 weeks of everyday drama! Terrible craftsmanship, Terrible Company and we spent 14k for garbage. It has cost my husband and I an initial 3k to fix the errors.
Billing and Collections; here is a good one. Nancy calls me on a Friday prior to my job being finished and tells us to make payment because she has payroll to pay? WoW all I have to say there.
This report was posted on Ripoff Report on 04/25/2014 03:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/Nancys-Home-Services-Inc/Sun-City-Florida-33573/Nancys-Home-Services-Inc-A-5-WEEK-NIGHTMARE-Sun-City-Florida-1141777. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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