- Report: #618392
Report - Rebuttal - Arbitrate
Complaint Review: Napoleon Bakery
Napoleon Bakery6759 West 119th Street Overland Park, Kansas United States of America
Napoleon Bakery Napoleaon Bakery in overland Park, KS is FRAUD Overland Park, Kansas
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they got into a car accident on the way to the wedding. James Holmes
wont return callWe ordered a cake for
our wedding at Napolean Bakery. Agreement was made and we sent pictures
of what the cake needs to look like. They said they will do it exactly
like the picture and will provide the decorations ( water fountain, red
roses stands, etc) The price was $960. The cake was suppose to arrive at
DoubleTree hotel on May 23rd by 12:30 pm. On May 23rd Napolean Bakery
arrived at 12:45pm. The cake was tiled, lopsided, had big patches in
several places, stands were crooked, cake was flat, small, no
decorations (only fountain and stands), you could see card board. The
cake was in disaster. They were late. All the guest were watching how they were trying to fix the cake. [continued below]....
We contacted Linda Cekovsky (Napolean Bakery employee)and sent her pictures of the cake. She agreed we should get our money back. She said James Holmes will contact us. He never called us back. He kept ignoring us. We have all the pictures of the cake. How it was suppose to look and what we got. DO NOT USE THEM!! Go to a professional service because they will rip you off like they did us.
This report was posted on Ripoff Report on 06/28/2010 11:39 AM and is a permanent record located here: http://www.ripoffreport.com/r/Napoleon-Bakery/Overland-Park-Kansas-66209/Napoleon-Bakery-Napoleaon-Bakery-in-overland-Park-KS-is-FRAUD-Overland-Park-Kansas-618392. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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