• Report: #879604

Complaint Review: Nascar.com

  • Submitted: Tue, May 08, 2012
  • Updated: Tue, May 08, 2012

  • Reported By: munion79 — Fort Worth Texas United States of America
Internet United States of America

Nascar.com Trackpass Scanner Unauthorized Charges. 2nd Year in a Row Internet

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For the second year in a row, I have been charged for the Nascar Trackpass Scanner service that I did not authorize. Another annual charge of $29.95 was deducted from my Paypal account today for a service I have never used. When I contact Nascar customer service their records showed that I had called at this exact date last year to report the same unauthorized charges. The rep indicated that because I never requested to cancel services I was still enrolled and charged. If I have called in previous years to dispute charges and services I never authorized, what makes Nascar think I want to remain enrolled? I again informed the rep that I did not authorize the charges, I did not request the services, and I do not want to be billed again. She responded that unless I request to cancel there is nothing she can do. I am assuming that unless you specifically use the word "Cancel", Nascar will keep charging you. I asked to cancel the service and was then told that Nascar has a policy of no refunds. So now that I have informed them that I did not authorize the charges, I wanted to cancel the service, and I wanted to be removed from Nascar's billing, I also find out that I am out the $29.95 they charged me. I have filed a dispute with Paypal for the second year in a row to see if I can get me money back. 

This report was posted on Ripoff Report on 05/08/2012 08:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/Nascarcom/internet/Nascarcom-Trackpass-Scanner-Unauthorized-Charges-2nd-Year-in-a-Row-Internet-879604. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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