NATIONAL ACTION FININANCIAL has the rudest and MOST uneducated employees working there. I have been receiving calls for 2 months. I have called back their number only to be treated nastily and with attitude and told that I AM THE ONE WITH THE ATTITUDE. Well, YES, perhaps I DID have a bit of an attitude since I KNOW I DO NOT OWE ANY CREDITORS (Shiny 730 Credit Score) and have NEVER defaulted on ANY PAYMENT.
Last month when I called I was told the debt they were trying to claim was from a Talik Stewart (or Stuart). I told these jerks OVER A MONTH AGO NO Talik Stewart Lives here. They are simply going by a phone number AND NOTHING ELSE.
They TOLD me that they would REMOVE THE # from their lists.
TODAY, 11/27/07, I receive a message from a different phone number than the one that previously called and , BY LAW they MUST send NOTICE of ANY of their claims, BY MAIL, within 30 days of calling. I have NOT received any letters here at my residence.
I called today and an Mr. Martinez answered, I said (verbatim since I RECORDED EVERY CONVERSATION) "This is the second time that I am calling you guys to tell you to stop calling my house, that you have the wrong people and YET, you're still calling me house."
HIS RESPONSE: " Well, I'm not YOU PEOPLE for ONE"
MY RESPONSE: " Yes YOU are, you work for this company"
HIS REPONSE: " NO I'M NOT YOU PEOPLE MA'AM & I'LL be happy to help you if you calm down a minute I can take care of it"
MY RESPONSE: "This is the second time I have HAD to take care of this. I gave my phone number last time and TOLD them the person you're looking for doesn't live here and they told me it would be taken out of your computers"
(NOW MIND YOU, I AM NOT YELLING, I AM SPEAKING)
HIS RESPONSE: MA'AM ARE YOU GOING TO CONTINUE TO YELL, BECAUSE I DON'T HAVE TO LISTEN TO THIS. I'LL BE MORE THAN HAPPY TO HELP YOU OUT, I'LL BE MORE THAN HAPPY TO HELP YOU OUT (Yes, he said it twice like I'm deaf or hard of hearing)
MY RESPONSE: " YES I'M SURE YOU WILL BE MORE THAN HAPPY TO HELP ME WHEN I FILE A SUIT AGST YOU FOR CONSTANTLY CALLING MY HOUSE AND HARASSING ME"
HIS RESPONSE" RRRIGHT... ARE YOU DONE, ARE YOU DONE (I am not talking now so I'm beginning to think this moron has a stuttering problem or maybe a tic that makes him say things 2 times, LOL)
MY RESPONSE: Are YOU done?
HIS RESPONSE: "YES, HAVE A NICE DAY' AND THEN HE HANGS UP
(Which seems to be NATIONAL ACTION FINANCIAL'S WAY OF "HANDLING" people.
I CALL BACK AND GET THE SAME MORON Mr. Martinez
MY RESPONSE: I WANT YOU TO STOP CALLING MY HOUSE
HIS RESPONSE: WHEN YOU TALK TO ME THE WAY YOU TALKED TO ME MA'AM I DON'T KNOW WHERE YOU WANT ME TO GO WITH THIS IF YOU'RE GOING TO CONTINUE TO TALK TO ME THIS WAY. I WAS IN THE PROCESS OF FIGURING OUT WHAT HAPPENED
(Does ANYTHING I said above constitute being RUDE or nasty? NO, THEY have been calling MY house HARASSING ME)
MY RESPONSE: OK, FIGURE OUT WHAT HAPPENED
HIS RESPONSE: "AND THAT'S WHAT I'M GOING TO DO, HAVE A NICE DAY"
AND THEN THE STUPID MORON HANGS UP AGAIN SO AM I MAD NOW, HELL YEAH I AM!
I CALL BACK and get MATT on the phone this time
MATT is NOT too bad but still a jerk nonetheless
MY RESPONSE: I would like this company to STOP calling my house. I would like to KNOW HOW to get them to STOP calling my house
MATT'S RESPONSE: OK, LET ME FIGURE OUT WHAT THEY ARE CALLING, WHAT WAS THE NUMBER THEY CALLED? THE NUMBER THAT YOU ARE CALLING FROM NOW THE 24^-&*()
MY RESPONSE: YES, THAT'S THE ONE. I HAVE CALLED ALREADY AND INFORMED THEM THAT THE PERSON YOU'RE LOOKING FOR DOESN'T LIVE HERE AND NEVER HAS. I WAS TOLD THAT MY NUMBER WAS TAKEN OUT OF YOUR RECORDS ONLY TO BE CALLED AGAIN TODAY AND YET, I KEEP GETTING PHONECALLS FROM YOU FOR ANOTHER DEBTOR THAT YOU KNOW DOESN'T LIVE HERE. TALIK STEWART DOESN'T LIVE HERE.
HIS RESPONSE: OK, MA'AM, CALM DOWN, HOLD ON, I HAVE TO FIGURE OUT WHAT FILE THIS IS FROM AND THEN I CAN TAKE THE NUMBER OFF.
MY RESPONSE: THAT'S WHAT THEY TOLD ME LAST TIME
HIS RESPONSE: WELL I'M NOT THE ONE WHO CALLED YOU SO DON'T HAVE AN ATTITUDE WITH ME
MY RESPONSE: WELL YOUR COMPANY DID AND I CALLED THE NUMBER BACK AND I GOT YOU SO, IT IS YOUR PROBLEM.
HIS RESPONSE: ALRIGHT MA'AM BUT I'M NOT RESPONSIBLE FOR WHAT MY COMPANY DOES. I'M RESPONSIBLE FOR WHAT I DO.
MY RESPONSE: JUST TAKE MY NUMBER OFF OF THE COMPUTER
HIS RESPONSE: I SEE THAT THEY ARE TRYING TO REACH A TALIK STEWART. I ILL TAKE THE NUMBER OFF AND IF ANYONE ELSE CALLS MAKE SURE YOU "POLITELY" CALL THEM BACK
MY RESPONSE; I DON'T HAVE TO "POLITELY DO ANYTHING WITH YOU PEOPLE. I HAVE NEVER BEEN TREATED "POLITELY BY ANY OF THE PEOPLE AT THIS COMPANY AND I TREAT PEOPLE THE WAY I AM TREATED SO IF YOU WANT POLITENESS, YOU BETTER BE WILLING TO RECIPROCATE. THIS CONVERSATION IS BEING RECORDED AND IF I RECEIVE ANY MORE CALLS FROM YOU I AM GOING TO SUE YOU.
(NOW I'M BEING TOLD TO BE POLITE WITH A BUNCH OF APATHETIC MORONS WHO ARE CALLING MY HOUSE IN ERROR OVER AND OVER AND OVER AGAIN)
Do you know as soon as I hung up the phone THESE SOB's CALLED BACK!!!
716-650-6240 This stupid bi*&^ was a real person! I told her off and told her to NEVER call me again and SHE called me right back. I HAVE THIS RECORDED TOO! I had s few choice words for her when she called back.
Needless to say... I called back to get a supervisor who, as I was talking, was holding down the buttons on the phone so she couldn't hear me (YES, THAT WAS RECORDED TOO).
I called back, got another moron, and asked EVER SO SWEETLY for the physical address of the company. She told me she had to look for it (OMG THEY DON'T KNOW WHERE THEY WORK EITHER?? THEY MUST BE MORONS)
She came back and asked me WHY I needed it. I told her that I should be able to have the address of the company that continues to call my house without reason. SHE HUNG UP ON ME.
SOOOO.. they screwed with the wrong person! I am filing a lawsuit bringing along all of the phone records with 30+ calls since September 2007 and the phone recordings TOMORROW. I am tired of these IDIOT companies thinking they can HARASS GOOD PEOPLE.
The recordings will continue so now I DO hope they continue calling because each time they do, they are breaking the law.
montclair, New Jersey