• Report: #151260

Complaint Review: National Agents Alliance Or The NAA

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  • Submitted: Tue, July 26, 2005
  • Updated: Tue, February 19, 2013

  • Reported By:cedar park Texas
National Agents Alliance Or The NAA
3696 US Hwy 29 - STE B Danville, Virginia U.S.A.

National Agents Alliance The NAA ripoff Danville Virginia

*REBUTTAL Owner of company: Foresters

*REBUTTAL Owner of company: Zack

*Consumer Comment: To Zach...

*General Comment: NAA has problems

*General Comment: Tawny Carey @ NAA

*REBUTTAL Individual responds: ruined a good organization...

*UPDATE EX-employee responds: What about now.....

*REBUTTAL Owner of company: NAA and the BBB

*Consumer Comment: Their Quick Start Program is a Membership Scam

*Consumer Suggestion: Factual Court Documentation

*Consumer Comment: Contract

*UPDATE EX-employee responds: the NAA Koolaid

*Consumer Comment: Why

*Consumer Comment: to tom in chicago

*UPDATE Employee: still waiting

*Consumer Comment: Medical Exams Are NOT Always A Good Thing

*Consumer Suggestion: Be informed

*Consumer Comment: i cked it out

*Consumer Suggestion: Just a suggestion

*UPDATE EX-employee responds: Where are you now?

*General Comment: Unbelievable!!!

*UPDATE Employee: Not in best interest always.

*General Comment: Is NAA legit?

*Consumer Comment: If you want the truth

*General Comment: sincere and logical question for all

*REBUTTAL Individual responds: Look again

*Consumer Comment: run fast from these crooks

*UPDATE Employee: We're Looking to Do better

*UPDATE EX-employee responds: Wow, naa agent has drank way too much kool aid!

*UPDATE Employee: It's "Mortgage Protection Insurance" not "Private Mortgage Insurance". Big Difference.

*UPDATE Employee: *** Rebuttal ** Sounds like this agent did not have what it takes to make a large 6 -7 figure income

*UPDATE Employee: Scott Has It Wrong on NAA

*Consumer Comment: for tom from chicago

*UPDATE EX-employee responds: Please lets keep cool

*UPDATE Employee: Give it up!

*Consumer Suggestion: Question concerning costumers

*UPDATE Employee: Another NAA story!

*Consumer Comment: NAA still a ripoff

*UPDATE EX-employee responds: N.A.A......Not Admirable Agents

*UPDATE Employee: One agent's perspective

*UPDATE Employee: This is not a Rip-Off, this is one man's disgruntled rant

*Author of original report: Stacey - Fredericksburg, Virginia

*Author of original report: Stacey - Fredericksburg, Virginia

*Author of original report: Stacey - Fredericksburg, Virginia

*Author of original report: Stacey - Fredericksburg, Virginia

*UPDATE EX-employee responds: risk vs reward

*Author of original report: Jim - Alta Loma, California

*UPDATE EX-employee responds: I worked for NAA

*UPDATE Employee: Can you GUARANTEE your clients will qualify for medically underwritten?

*Consumer Suggestion: NAA mailer and agents

*Consumer Suggestion: are you saying non~meds life plans are good for people...

*Consumer Comment: Response To NAA

*Consumer Comment: Response To NAA

*Consumer Comment: Response To NAA

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As a broker agent I looked into this operation to see if it might be a good way to sell life insurance to people that just closed a mortgage. Well all I can say is that they are ripping of insurance agents and consumers alike.

First they send letters from the deeds of trust that state that they are required to fill out this form to under the heading of the mortgage company and if they do not respond they will lose the right to get a mortgage protection plan (life insurance) with out taking a medical exam and if you do have to take an exam it could cost more. Then they hire green people of monster.com and get them licensed (alot like Primerica) and send these guys out to collect the non~med policies and charge them $13 to $22 for the leads they write and do not write as well as giving the agent a lower than usual commission with only 2 to 3 companys.

If you do get a letter from what you think is the mortgage company you might want to call your mortgage co. and ask if they sent it to you as well as when shopping mortgage protection plans(life insurance) you might want to get other rates from 5 to 10 diffrent companys to make sure you are getting all your options on protecting your family.

Scott
Cedar Park, Texas
U.S.A.

This report was posted on Ripoff Report on 07/26/2005 06:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/National-Agents-Alliance-Or-The-NAA/Danville-Virginia-24540/National-Agents-Alliance-The-NAA-ripoff-Danville-Virginia-151260. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 49Consumer 5Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Foresters

AUTHOR: DAN - ()

 One of the companies NAA uses is Foresters which is a really good company. NAA pays 55% on life business, plus I have to pay for the leads. As an indeopendent producer I have a 100% commision rate on term and 80% on whole life. 

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#2 REBUTTAL Owner of company

Zack

AUTHOR: RR - ()

Where are you finding a 90% start? I have been bombarded with emails and phone calls from NAA agents trying to recruit me. I may go back to this other company I was associated with that let me recruit right away with a 10 or 20% override. After reading all these things, I do not think I will agree to write business under NAA. I do not see a whole lot of comments from any managers or the owner of NAA defending comments. 

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#3 Consumer Comment

To Zach...

AUTHOR: Adam - ()

I'm currently thinking about going on with NAA...do you know of a different insurance company I should be going with?

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#4 General Comment

NAA has problems

AUTHOR: zack - ()

I'm not going to badger NAA, as I have noticed they have some of the best insurance trainers in the industry. I will say there are many things about them I don't like, which is why I sell for another agency:
1. There is nothing consistent about their lead cost, as their "A" leads can range from $24-35, then the company resells the leads to what they call A1, A2, A3 ,and even B leads. The company is making a nice mint off of every leads, and the ones spending them ones initially, are getting ripped off. It's not worth the price, especially when they start you out at 55%. Consider the company I am with started me at 90%, and can make up to 110%, and the oldest any of my leads have been is 2 weeks, and they are half the price of NAA.
2. There meetings are full of hype and rah rah rah. Do you know why? People have to have the blinders on before they see what is really happening-- low commission, over-price leads. This is why they have an extremely high failure rate. Truth be known, their top producers are not doing any better than the top producers in nay other company. 
3. Why does the president, Andy Albright, have to write books, then charge his agents for them? They are also 3 times (His book is $29.95. You can buy "Magic of Thinking Big" for $10 off Amazon.) the price of what you would pay for another book in its class. 
4. Many of their agents are trained to tell people they are  supervisor looking into why nothing was done on their coverage (Referring to the older leads.). Why do you have to lie to get in the door?
5. The guy that got me in the business was telling me how he makes over $10,000 per month. His total AP is not even that, YTD. One of their agents pointed it out to me. 
6. Their managers dispurse the leads to the new agents, rather than the agents being able to order their own. Would you like to know why? As of this writing there is 433 A leads available in all of Pennsylvania. 1/4 of them are in Alleghany Co. The whole state is enough to keep 22 agents busy for one week if they purchase 20 each. They have more than 20 agents in PA. That is one week only. BTW, that is why they have to resell the  leads. There are just not enough to go around. 

NAA agents can call me bitter or anything they want. That is the straightforward truth.
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#5 General Comment

Tawny Carey @ NAA

AUTHOR: Ben - (U.S.A.)

Tawny Carey @ National Agents Alliance was very rude and lying to me and she is a licensed insurance agent who was clearly lying more than once.
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#6 REBUTTAL Individual responds

ruined a good organization...

AUTHOR: Henry - (United States of America)

You talk pyramids, there are legit pyramids and then there are pyramids. Your a smart fella, you know the. Difference, why play the schrade, NAA is an MLM style pyramid. NAA killed the golden goose, and now he knows it. MLM pyramids fail for all but the legacy ownership and you know that...your a smart fella.
What a terrible decision on their part. He wasn't happy making all that money on business and leads. He had to push it, push the envelope...So what was the result, a more flawed org, with less credibility.
Why? And all you BIG managers went along with the whole scheme, not a one of you had the nerve to stand up to him and challenge him, tell him the truth...you all hoped against hope that he was right. And he was wrong.
You talk about moving on like its a bad thing...It's the smart thing when your going backwards and there is no cure in sight, other than the standard Line from your manager, to buy more leads and so on. It is a scam few prosper from and the many support the few...
It's time to be honest. They hold themselves out as good Christians, a good Christian would not prey on others, Lets be honest,not greedy, your a smart fella...so am I.
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#7 UPDATE EX-employee responds

What about now.....

AUTHOR: be informed - (United States of America)

Your post was dated 2009.....I was with the company then and up to several years later.. A friend and current NAA manager that is stuck currently and still struggling financially told me As of the NAA National conference of 2012 where they recognize incomes they marched 3 people across the stage I knew well for making their 7 figure Gross income.  Figuring in their business expenses, staff they employ, tax bracket, lead bills on the large agencies they have, ect.. none of them but maybe a slight maybe 1 netted actual 7 figures. (i strongly doubt even that guy)

  Since 2009 they have had less people recognized for 6 figure incomes all of which are gross income figures, and each year since 2009 they continued to lose 7 figure Gross income earners, but wait there's more:  before I get the rebuttal of the economy has been in decline,  Well if you were there 2009 and beyond all they could brag about was the graphs starting there upwards trend and how everyone should feel blessed that they were part of a company in a recession proof industry.  In fact in the last year I have heard about more and more veteran managers and agents that have stopped drinking the kool aid and been bailing from the company.  I  for many years was one of those recognized  multi six-figure GROSS income earners.  I left the company with nothing but debt, and it was not due to mismanaging money.    Happy to no longer be drinking the kool aid!
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#8 REBUTTAL Owner of company

NAA and the BBB

AUTHOR: Dan Burger - (United States of America)

In reference to NAA making no effort  to "clear their name" with the BBB, very few people are aware of what the BBB really is.  It is not a government agency that looks out for consumers, as the majority of people believe.  The BBB is a for profit organization that strong arms businesses into joining their little club. If your company is unwilling to fork over the dues (based on business volume) your company will be listed as "uncertified."  This is very misleading because people then believe that if your business is "uncertified", it is guilty of bad business practices.  I have worked for companies that refuse to join the BBB and suffer from the consequences. This no different than the "Right to work" legislation that is being passed in most states today.

Two of the companies that I worked for caved in and joined.  Shortly after they joined and paid their dues, the BBB sent them an increase in dues without any explanation of the reason.  Both company owners were also pressured to buy group insurance programs from BBB sponsored companies at premiums that were far more expensive than what could be bought outside the BBB. Failure to comply with this guaranteed that the member company's rating would drop, thus appearing to be less trustworthy.  Not being a member of the BBB means absolutely nothing to consumers.   The real question should be: "What government agency should have oversight on the BBB?"  By the way, ratings can be "bought" just by participating in more BBB sponsored programs, all, of course, result in higher costs of providing goods and services to the final consumer. The BBB should be investigated by the House Committee of UnAmerican  Activities.
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#9 Consumer Comment

Their Quick Start Program is a Membership Scam

AUTHOR: Jsiandre - (USA)

I joined NAA back in 2010 with a lot of enthusiasm. My agency manager turned out to be a great trainer and a lot of help. I knew exactly the type of organization I was getting into. Once I started going out on the field I started seeing how difficult it was selling policies to these leads so I decided to get out and work for a different insurance company. However, during my time of 'drinking the NAA Koolaid' I took a trip out to one of their conventions and was invited to meet with Andy for a night owl event after I had joined their "President's Club" membership. I thought everyone was great. Since then, NAA has left a bad taste in my mouth after I called their President's club coordinators to cancel my membership with their Quick Start President's club. I was told that I couldn't cancel and that I would have to keep paying their monthly membership fees even though I told them that I was shutting down my insurance business. For the past year or so they've harassed me with emails, calls, and now a letter from a 3rd party collection company demaning that I pay the rest of my membership dues of $157.

I've expressed my issues with them on their facebook page and they just keep deleting my posts. Note to NAA: I will never pay you another dime!!!!

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#10 Consumer Suggestion

Factual Court Documentation

AUTHOR: Unknown - (United States of America)

If you really want to see the type of people NAA is and the things they do, take a look at the following website. It has court documents and legal proof of who NAA is and what kinds of things they do.

www.firenaa.com
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#11 Consumer Comment

Contract

AUTHOR: me324 - (United States of America)

How did you get out of there contract?
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#12 UPDATE EX-employee responds

the NAA Koolaid

AUTHOR: bthomas2317 - (United States of America)

I worked with NAA long enough to go to one meeting and listen to a couple of the TV Shows. Red flags went up when I saw all the rah-rah, and the cult-like enthusiasm that seemed artificial. Something smelled. Then I heard the TV show and the speaker slip with what some people refer to as taking the Lord's name in vain.
 
hmmmm

 Then I researched the rah-rah guy that calls in and has a "ministry." I researched it and it seems shakey at best. I'd had enough, and was not treated well when I said I was leaving. Apparently most MLM's are cult-like. Fortunately I got out of there with not much loss. I feel for the 99% that come and go at the bottom.

There will be no persuading the kool aid drinkers. They rationalized it all. Maybe they will end up in a support group someday.
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#13 Consumer Comment

Why

AUTHOR: me324 - (United States of America)

If you're making that much money why are you looking for another job?
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#14 Consumer Comment

to tom in chicago

AUTHOR: studley1 - (United States of America)

could you let me know of an agency that you would recommend to sell for that is reputable?
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#15 UPDATE Employee

still waiting

AUTHOR: bignasty - (United States of America)

this was posted originally in 2007, and here it is 2012 where is the cease and desist, i thought you were on the ethics board and you were going to personally champion the crusade to have NAA striped in every state, blah blah blah blah.
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#16 Consumer Comment

Medical Exams Are NOT Always A Good Thing

AUTHOR: Enrique - (United States of America)

I signed up for Life Insurance with a promenent company and they requested a Medical Exam.  I am 39 years of age and have not had a history of medical problems.  The results came in and I have borderline cholestorole and a family history of Heart problems, this threw my policy up to almost double my payments per month.  I would have rather gotten a quote for Non-Medical policy even if it was higher and decide with my wife if we can afford it on the spot, then to wait 3 weeks, take time out of work for the exam and get an almost double the price quote for a lesser amount of coverage.
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#17 Consumer Suggestion

Be informed

AUTHOR: Someone who cares - (United States of America)

That's weird. There must have been someone in that branch that actually followed up on a complaint. If you search the company as a whole they are rated an F. Most just do not follow up on the complaints placed against them.
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#18 Consumer Comment

i cked it out

AUTHOR: crosbyn - (United States of America)

I just went to the website www.thebbb.org and looked up national agents alliance in Burlington NC. The RATING WAS AN A- NOT AN F!
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#19 Consumer Suggestion

Just a suggestion

AUTHOR: Someone who cares - (United States of America)

My suggestion to you all is to look at a very strong indication about this company from a trusted resource, "The Better Business Bureau" (BBB). Check out www.thebbb.org for accurate ratings. They rated the NAA an F and the NAA has made no attempt to clear their name of these complaints. Maybe they are unable to clear their name of these complaints because they can't; they're true. Seems logical to me.
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#20 UPDATE EX-employee responds

Where are you now?

AUTHOR: bthomas2317 - (United States of America)

I seriously doubt you are still with NAA. If so I would like to hear from you on this blog.
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#21 General Comment

Unbelievable!!!

AUTHOR: treed75 - (United States of America)

All I have to say to you sir is "You are a moron!"
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#22 UPDATE Employee

Not in best interest always.

AUTHOR: Mikula528 - (United States of America)

To the person who claimed it is ALWAYS in the best interest of a client to submit to a para med and if they dont then they are hiding something..

Think about this, Yes, a Simplified Issue ( which is what is called , you would know that right..?) is more expensive, but at times when the coverage is the most important factor to consider, putting a person into a policy they will surely get is always..ALWAYS a good, never a BAD thing. If they are in good health they can always transfer their policy at a later date ( 90 days or so is what I recommend to clients ) to a fully underwritten policy. But lets say you force them to undergo a para med and even though they look healthy, what if they have a disease they didn't know about... What if they were HIV positive. YOU, my friend have just screwed them out of ever having coverage. YET, if they had done the simplified issue they still would have that policy and would never lose it as long as they pay their premiums.

What I believe... is YOU are a sales rep who puts too much weight on premium cost to sell insurance than what is in the best interest of the client... and I don't really care how you respond because I know I am doing whats best for my clients... Are you?

One last thing... if your going to respond with some canned ignorant rant, save it.. Lets look at our annual AP submitted for the last 5 years and FYC for the same.. I bet I am smiling...
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#23 General Comment

Is NAA legit?

AUTHOR: Mr Cash - (USA)

I have read many comments regarding NAA. Some good , some bad.. I was actually considering joining this company. Im just concerned about getting started and having to shell out money for leads right away. I understand there are initial costs, which i can live with.Im also concerned about comments i have read about the leadership support in this company.I just want to make sure joining this company will be in my best interest. Also, are there any other companies that anyone can recommend? Im open minded to real opportunities to join this industry. Please advise me if you have any info that will assist me. My email address is youcangetcash@yahoo.com..
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#24 Consumer Comment

If you want the truth

AUTHOR: Integrity - (United States of America)

I work with NAA and love it.  These harse comments turn my stomach.  Why don't you contact a couple of the companies that we sell for, such as Mutual of Omaha, ING, or Foresters and ask them about the reputation of NAA and policies that we sell for them.  This BS that I am reading can be settled with a simple phone call to these carriers that are over 100 yrs old and have A or better ratings. 
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#25 General Comment

sincere and logical question for all

AUTHOR: voyman - (United States of America)

After reading much on both sides to this post, I have a sincere observation since I am currently looking to get into the mortgage insurance field.  I notice that most all of the posts that have negative things to say about NAA mention that there are better splits and better companies with better business plans out there, but nobody mentions any names of any other companies...why is that?

I'm not accusing, I'm just interested.  I've spent 15 years in NY sales, and I'm proud to say that thanks to my skills I've made between $300K and $500K per year in salary, commissions and bonuses. I've heard that in today's economy that insurance is a very good opportunity to grow a profitable sales business, so naturally I'm looking to get involved.

If anyone out there has a better system/company/split than what NAA is offering me, and success is NOT based sheerly on the typical cold calling or approaching family, I'm definately interested to know about it. Please contact me at feelingmore4me@yahoo.com.

Thanks for reading.
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#26 REBUTTAL Individual responds

Look again

AUTHOR: Integrity - (United States of America)

I looked into NAA very closely, as well as driving 6 hours to visit their corporate office in North Carolina, before even considering joining them.  The integrity of the company was one of the most important factors before joining them. I have been working with them now for awhile.  They represent some of the largest and highest rated insurance carriers out there and more than 2 or 3 as you stated.  I have found the leadership of this company to be of the highest integrity as well as the practices of the company.  



Most insurance companies don't provide any type of leads and tell you to go start with your friends and family and ask them to buy something from you, which I personally find distastful, and then get out there and network and pass out your business cards in hopes to find your potential clients.  NAA provides their agents a way to start making an income immediately without begging your family to buy a policy.  It is not required that you purchase any leads but they provide very fresh, qualified leads if you want them.  I have friends that are in the insurance industry and they buy leads that have been sold to many other agents from multiple companies, so they are not good leads but they are expensive.  Our leads are not sold to other companies.



The prospects that I have called on were very aware that we were not affiliated with their mortgage company but wanted to protect their family's home in the event there was a death, disability or etc.  They were grateful to have me in their homes providing them with information they requested.  On the contrary, sometimes they think that the mortgage insurance that they have with the mortgage company will pay them if something happens when it actually pays the mortgage company. 



And as far as hiring "Green" people of monster.com, most of corporate america has their ads posted on Monster.com.  There are many people begging for a job to keep the family in their homes and put food on the table. 



I would suggest that you dig a little deeper before blasting a company at the risk of hurting someone that wants adesperately needs great job with a good income from a company with high integrity.

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#27 Consumer Comment

run fast from these crooks

AUTHOR: Pissed off - (U.S.A.)

naa and aa are no better than the liars of the church spreading false hopes and getting people to their conferences its like a cult if you believe in jesus and that he is the son of god than naa will be a perfect fit for you
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#28 UPDATE Employee

We're Looking to Do better

AUTHOR: Jamesknox23 - (United States of America)

Over the past two years National Agents Alliance has made a conservative effort to improve its operations and levels of customer satisfaction. Weve launched site like NAASupport to assist in the education efforts of new agents and sites like NAAComplaints to draw quick attention to concerns and issues that may arise. We completely understand that our journey to build brand trust and equity is just beginning! As a company we just want everyone to be aware that whether good or bad, we are listening, learning and looking to build better processes in the future. We acknowledge our faults and will spend as much time as deemed necessary to improve upon them.

Sincerely,
National Agents Alliance

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#29 UPDATE EX-employee responds

Wow, naa agent has drank way too much kool aid!

AUTHOR: Tlk - (U.S.A.)

Come back in a year and back your statement.
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#30 UPDATE Employee

It's "Mortgage Protection Insurance" not "Private Mortgage Insurance". Big Difference.

AUTHOR: Mr. Positive - (U.S.A.)

Private Mortgage Insurance (PMI) that you get through your lender is for the benefit of your lender and the lender is the beneficiary and only if you default on the loan.

Mortgage Protection Insurance is a life insurance plan with living benefits so if you die, it pays off your original loan amount.
ex. $100,000.00 mtg borrowed 15 years ago now say you owe $50,000.00 and pass away your beneficiary gets $100,000.00 to pay off the house so they are not homeless when the breadwinner is gone and your family has $50k left in their bank account.

If you get injured and can't work it can pay your monthly payment for you.
There is also a program in which if you live through your entire mortgage term you can get back every penny you paid in insurance premiums.
(they don't do that with PMI!)
Double payout for an accidental death, ex. You owe $50k, slip, hit your head, die, and your family gets $200K!.
Your children can be covered in these policies as well.

Of course your lender wants you to buy theirs because it is for their benefit and not the yours. Not only that, you pay the same premium for the entire mortgage term for your PMI, but the coverage decreases with the decrease of your loan balance. So, if you only owe $50k on your original $100k loan, you die the bank gets $50k for the payoff and your family gets nothing.

Mortgage Protection Insurance, I own it, and I produce it, and I love it.
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#31 UPDATE Employee

*** Rebuttal ** Sounds like this agent did not have what it takes to make a large 6 -7 figure income

AUTHOR: Naa Agent - (U.S.A.)

NAA works for agents. Sounds like this agent failed in trying to make this work for himself. He should be ashamed of himself, trying to dissuade other agents from the best opportunity out there hands down. Just because he could not make it work does not mean real agents out there that know what they are doing won't succeed.

Insurance Agents,
this is the best opportunity out there. Unlike this agent with a poor attitude , I will show you proof that it works. I have acctual data and checks to prove it. Don't take a silly agents word for it. Especially from one that could not make this simple yet explosive opportunity work. He has no idea what he is talking about.

We are looking for agents that what to make 6 -7 figure incomes starting from day one.

Contact me for proof.

911insure@gmail.com
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#32 UPDATE Employee

Scott Has It Wrong on NAA

AUTHOR: Naa Clarke - (U.S.A.)

I am an agency manager with National Agents Alliance and have been with the company for 5 1/2 years. Scott in Cedar Park, TX has it wrong about NAA.

#1: Our Leads are not sent under the heading of the Mortgage Lender. The Mortgage Lender is referenced on the lead but nowhere is it stated that the letter is from the lender. As a matter of fact, the Lead explicitly states that the mailing is "not affiliated with any lending institution" in BOLD type.

#2: Clients are not informed that they MUST respond to the letter

#3: Clients are informed that they have a 13 month window to be able to apply for a policy without a physical exam. We have multiple companies who carry "non-med" products with our primary product lines with each having a requirement of a mortgage to have been recorded within the previous 13 months - 18 months. Because we don't know which company the client may be able to qualify for, we use the lesser requirement so that the client has more options to choose from. We also have additional carriers who have non-med policies with no mortgage requirement but those programs are either (A) Only for VERY healthy people or (B) Much more expensive.

#4: We hire people from a variety of sources including Monster.com and other job boards. People who are not licensed are required to attend their state's required training to obtain a Life/Health License. We also hire agents who are already licensed.

#5: Non-Med Policies: Most people in our country have some sort of medical issue whether it be high blood pressure, diabetes, depression, high cholesterol, arthritis, Asthma, tobacco use or even height and weight issues--most folks have some extra pounds. Our primary Non-Medical policies have broad underwriting guidelines that allow many of these heath concerns to be issued at a standard rate and typically done so within a 7 day period of receipt of the application--hence the term "simplified underwriting". In addition, many of our clients utilize nicotine products such as cigars, pipes, chewing tobacco or nicotine patch or nicotine gum. We can often get these clients rated as Non-Tobacco or Non-Smokers which can result in a price reduction of sometimes as much as 100%. Agents, such as Scott from Cedar Park, TX who apparently submits his clients to health exams are not doing their clients any favors. Most of these "fully underwritten" policies do not issue "as applied for" and require a modification (ie: rate increase or decline) due to results from the approximately 35 different test results that the insurance companies are looking at. In fact, only approximately 60% of fully underwritten policies even issue because of these factors as well as the fact that many clients will avoid taking the exam to the point that the application expires. And of those that do issue, many are "rated" policies or have the coverage modified in some way due to health exam results. Our Non-Medical policies issue as applied for approximately 80% of the time. Fully underwritten policies can sometimes "Appear" to be a better deal because of the possibility of getting "preferred rates"--but when weighed against the fact that the vast majority of middle America cannot qualify for those rates, a Non-Med policy is, 70% - 80% of the time, the right and wisest choice. We write the best product for the client based on all factors including height, weight, medications, medical history etc....and yes--we can compete with anyone on price when it comes to Very Healthy clients and Fully Underwritten Policies.

#6: We do charge our agents and our agency managers for leads. Leads cost money and represent the independent agent's marketing costs but they also represent a short-cut to the traditional "talk to everyone that you know" approach of many insurance agents. The "warm market" approach to marketing that is advocated by many insurance agents and companies is old and outdated and is the reason that most Life Insurance agents in America make only about $30K per year while at NAA we have hundreds of agents and managers earning from $100k - $2.2 million per year with many many more earning from $50K - $99K. Our leads are produced by us, for us. NAA owns the lead company and it operates from within our Home Office Facilities. Leads are sold on a cost sharing basis with NAA, the agency manager and the agent all sharing in the overall cost of the lead. Leads are an overhead to expense to the company and to the agent and to the agency manager who hired and trained that agent. For instance, if I hire a new agent and he is paying $20 for a lead, I am matching that persons costs out of my own pocket. You'd better believe I have a vested interest in training that agent to be effective and profitable for his/her benefit and mine. Our leads range in price from $3 - $20 for new agents. I don't know where Scott got the $13 figure.

#7: Scott states that we have Lower commissions with only 2-3 companies: Our commission structure is based on the premise that it is better to have a higher volume of sales than a higher commission structure and very little sales. Scott from Cedar Park, TX may have a high commission contract in his business, but I'd venture to guess that hundreds upon hundreds of our agents will out produce and out earn him. It is better to have Better Leads, A Selling System That Teaches Agents How to Achieve an 80+% Closing Ratio and Products That Actually Issue than to have a high contract, close 30% (industry average) and have your products issue 60% of the time or less. I would put NAA agents' earnings up against any insurance company or insurance marketing company in the US as far as profitability goes.

It's not all about earnings though. It is TRULY about protecting American families. Our agents are very sensitive to client's budgets and work hard to make sure that we find affordable programs that our clients can qualify for even if they've been turned down by another insurance company. For the vast majority of our clients, regardless of their health situation, we can still help them and get them the protection that they need and can afford.

I welcome any discussion regarding National Agents Alliance

Jay

Beaumont, CA
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#33 Consumer Comment

for tom from chicago

AUTHOR: Tmuel - (U.S.A.)

tom, i was wondering what company it is you are talking about that is much better. to be honest i am considering starting with naa soon, but if you have a company that you suggest, i would like to hear what you have to say. please email back.
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#34 UPDATE EX-employee responds

Please lets keep cool

AUTHOR: Mike - (U.S.A.)

Obviously there are many reasons to question why go with NAA. 1. Comission level? 2. Can I get local leads that have not been sold, resold, or resold again? 3. Do I have to attend conferences that cost me $$$ that i don't have because I am working leads that have been sold, resold......well you know.
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#35 UPDATE Employee

Give it up!

AUTHOR: Naa4life - (U.S.A.)

I just love all these posts from ex-employees or insurance agents who have been in the business for 30 years. There is a reason you are an ex or still in the business for ever. To be nice...You cant sell! Then there is Scott who has nothing better to do than complain. What a whiner. Of course they resell leads. The customer didn't buy from you for a reason, why not let them talk to somebody else that they like. We are going to run out of leads? Oh my goodness! I didn't realize people stopped buying houses in America. Silly me, I didn't realize that all 78 million homeowners had coverage already. I guess the insurance business is dead then. For the person that said its a pyramid scheme, you realize every job in the free world is that. There is a CEO, then president, then vice-president, then directors and managers and supervisors and it keeps spreading from there. That sounds familiar...The President of the USA is a pyramid, DUH! And for the know it all old time insurance agents in Lousiana...go right ahead and try. What do you hope to accomplish? I do believe that the insurance companies that NAA deals with, really don't mind how we market our leads because it's making them money too. Once again, I have to say, shut up and get back to work!
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#36 Consumer Suggestion

Question concerning costumers

AUTHOR: Martin - (U.S.A.)

Ive been contacted by NAA for a job and was curiouse about these claims of the costumers being ripped off by a phony policy. Ive only read these flat claims that are only a sentence long. If there is somone out there who truly knows that this policy is a scam or deceptive in any major way could they please explain to me in a simple and detailed fashion. I started researching this company worried it would scam me because of paypal and what have you but now my worries have turned elsewhere. If someone could please liberate me before I have to find out the hard and long way. thanks
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#37 UPDATE Employee

Another NAA story!

AUTHOR: Tom - (U.S.A.)

In order for NAA to get better they need to:

1. Not re-sell leads - The B lead program is a farse. I have been selling Insurance for over 17 years and have not bought a "used lead" once. Now the price of what their "A" leads are, are right there! $20 is a good price, the ROI is fair on that. But there is no way to tell if that lead is actually and "A" lead. What I mean is how does the buying agent determine that, why wouldn't NAA "time, date, stamp it"? And please don't give me an excuse that they just don't have the time to, it takes 2 seconds from the time you open the letter.

From what I understand they are reselling those "B" leads to three buying managers to sell to their people. What this creates is a chaotic selling enviorment where one is pushed to compete within the organization (thank you NAA for doing that b/c it raises conflict with your people while I am out there selling to your clients with my leads).

I have hired 3 people from this problem alone and now they are much happier and are actually selling and selling about $8k in AP a week. When with NAA it was close to $1100 AP a week. Basically the lead system has dried out b/c of over recruiting and saturation of the marketplace.

Only the people at the top are making all the $$, think about it. why are their so few millionares with NAA 10-15 of them when they tout of a field force nearly 8,000 strong. Please take a look at Pru, Met, Merrill and you will see that it is much, much higher!

2. NAA needs to change the starting comp rate from 55% - Anyone who believes that 55% is a good starting rate should remain with NAA. But please take my advice, their are MANY other agencies out there who will give you much higher comp any where from 70% to 90% on a starting contract and you have the ability to move up! The 55% is there to profit the managers! Not you, smarten up! Lack of leads, low comp; the only benefiting here is your manager b/c when you sell a case he get a huge % of it!

3. Products - they aren't the greatest. Now NAA is doing some good and that is providing coverage to people who would never have gotten this or heard of it! But this is only true in low, low income America. Most of these people haven't been to the DR, don't like going or can't afford to! So, they go there and provide an option for them.

Now, what i don't like is the cost of the products. They are so high compared to what the industry has to offer. I think the reps selling NAA products should be aware and do a cost analysis to see if they are doing the right thing for their clients.

3. The future of NAA is uncertain in my eyes, they are another AL Williams turned Primerica and that whole organization is struggling now. They system they have in place is great, but they have oversaturated the marketplace, low comp and the reselling of leads 3x's makes my stomach turn!
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#38 Consumer Comment

NAA still a ripoff

AUTHOR: Wayne - (U.S.A.)

This is to Robert. Man you have been drinking way too much of that NAA Kool-Aid. As far as your statement about your leads being subject to scrutiny by the National Association of Insurance Commissioners is a joke, because for one NAA hasn't submitted anything to them and two if they did they would not be sending out mailiers. I have recieved on of these mailiers here in Louisiana and have submitted it to the fraud dept. of the Insurance Dept. Why you might ask? Well because I am a very successful agent here in this state and I happen to serve on the ethics committee for the Insurance Dept. And let me tell you, the game is going to be over in this state and many to come. For the simple reason that your letter is in compliance violation. It speaks of policy benefits without naming the Comapany, Policy, Policy Form # and various other information that must be included in a marketing piece. Next this letter is going to every compliance dept with every company that NAA represents. I'm sure they will be pretty pissed that you guys are sending out marketing pieces that haven't been approved. The state insurance dept. will issue a Cease and Desist order along with a fine, this I'm sure will teach you leaches a lesson for your deceptive marketing practices. And there are companies that don't require a time period for the mortgage on their non-med trash that you sell.
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#39 UPDATE EX-employee responds

N.A.A......Not Admirable Agents

AUTHOR: Puff - (U.S.A.)

This company is a joke! They charge their agents $20 to $30 per lead, then they give those same leads to other agents! That is a HUGE Rip Off! I can't believe these guys, they tell you the leads are exclusive, then you find out another NAA agent just sold them a policy. These guys are greedy liars. It is also next to impossible to get any kind of help from your so called ''upline manager'', because their in a differnt state recruiting a hundered more agents instead of trying ot help the ones they already have. This company will soon have more agents than leads. I feel bad for anyone who gets recruited by these liars.
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#40 UPDATE Employee

One agent's perspective

AUTHOR: Robert - (U.S.A.)

I think the rebuttals above do a pretty good job of with dealing Scott's complaints. And I do call them complaints, as opposed to a report of a "rip-off" for several reasons, one of which is that his comments are simply inaccurate.

The insurance industry is one of the most regulated in the nation. The materials that NAA uses for marketing are subject to intense scrutiny by the National Association of Insurance Commissioners.

First of all, the marketing materials are not printed "under the heading of the mortgage company". That is a mistatement of fact. The materials are printed under the heading of National Agents Alliance. That is the fact. The name of their mortgage company is used under the heading of, surprise, the specifics of their loan.

Secondly, the letter states that they "may" lose the opportunity to get coverage without a medical exam under NAA's plan if they do not respond. This is an accurate statement. It does not state that they will "lose the right to get a non-medical plan".

I do not know what Scott's objection is to hiring people from Monster.com, or having them pay for leads. I have worked for a number of sales organizations over many years and EVERYONE makes you pay for your leads in one way or another. I worked for one of the largest insurance companies in the world, and they "gave" me leads and paid me a 30% commission! Agents start at 55% with NAA, but can grow to 110% commission!

Every insurance agent in the world has a right to build their own agency. NAA provides every agent that works with them the tools to build their own agency. Scott seems to think that this is some kind of nefarious plot. I call it an incredible opportunity.

Scott's final statement is a no-brainer. Everyone should shop when getting insurance. But do you think that when a consumer walks into a State Farm Insurance office that the State Farm agent has an obligation to shop Farmers, Allstate, and American Family Insurance rates for his client? Would Scott call that State Farm agent unethical?

I've been working with NAA for almost a year, and I have found them to be a pleasure to work with. I appreciate the chance to post my comments here.
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#41 UPDATE Employee

This is not a Rip-Off, this is one man's disgruntled rant

AUTHOR: You Get What - (U.S.A.)

NAA is a good, strong company of thousands of individual agents who do care about their clients and their colleages. Your so called "rip-off" report on NAA is nothing but a rant to alleviate your responsibility in your failure to succeed. Many other agents have corrected you in your misinformation about the company and yet you keep finding a new issue to complain about? Have you nothing better to do? If you are still in the Insurance industry, perhaps you should spend this time servicing your clients. I think your report should be deleted from record since it has NO substantial evidence of consumer fraud or misconduct. It is simply one man's disgruntled rant.
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#42 Author of original report

Stacey - Fredericksburg, Virginia

AUTHOR: Scott - (U.S.A.)

you are kidding me right. as an agent you have a duty to report any information about your client you find out when the policy was issued. and if they die of cancer and the insuring co. finds out that it was in his medical records before the effective date of the policy this can be construed as fraud and they get all their prem. back and the death benefit is denied.
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#43 Author of original report

Stacey - Fredericksburg, Virginia

AUTHOR: Scott - (U.S.A.)

you are kidding me right. as an agent you have a duty to report any information about your client you find out when the policy was issued. and if they die of cancer and the insuring co. finds out that it was in his medical records before the effective date of the policy this can be construed as fraud and they get all their prem. back and the death benefit is denied.
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#44 Author of original report

Stacey - Fredericksburg, Virginia

AUTHOR: Scott - (U.S.A.)

you are kidding me right. as an agent you have a duty to report any information about your client you find out when the policy was issued. and if they die of cancer and the insuring co. finds out that it was in his medical records before the effective date of the policy this can be construed as fraud and they get all their prem. back and the death benefit is denied.
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#45 Author of original report

Stacey - Fredericksburg, Virginia

AUTHOR: Scott - (U.S.A.)

you are kidding me right. as an agent you have a duty to report any information about your client you find out when the policy was issued. and if they die of cancer and the insuring co. finds out that it was in his medical records before the effective date of the policy this can be construed as fraud and they get all their prem. back and the death benefit is denied.
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#46 UPDATE EX-employee responds

risk vs reward

AUTHOR: Stacey - (U.S.A.)

I used to be an employee of NAA. And I have to come to their defense, or should I say the defense of the client.

I was new to insurance and was well trained in terms of presenting products and helping change lives of those I called on.

In 2005 I met with a client and wrote 2 separate policies, one was the Master Choice, Universal life product & the other was HomeCertain, the guaranteed issue (accept or reject - no paramed) mortgage protection policy.

Long story short, the guy had no medical issues that he was aware of. However I wrote that policy based on my training. And guess what he got issued for a 250K policy with Return of Premium rider. And 3 weeks later got denied from F & G for the MasterChoice because something came back as a red flag on his APS.

I called the client and he was not even aware what was wrote in his chart during his last Dr.'s visit 2 months prior. He did the phone interview as required and basically all of his medical concerns have been controlled for over 3 years.

I changed this guys life, he may never be insurable. And he is the bread winner, his wife doesn't work and she is un-insurable because of her medical conditions.

They thank me everytime I see them, they were a personal referral.

In closing, they would have paid twice the premium for the coverage they now have!

So yes there sometimes is a higher cost vs. risk!

Thanks for reading.
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#47 Author of original report

Jim - Alta Loma, California

AUTHOR: Scott - (U.S.A.)

Thats some really good NAA thinking there. If someones Health conditions dictate that they receive a higher rate because of their health these conditions will come out in the questions on the applications.

And by your method you are sticking your insurance company with high risk contracts that will result in claims because.... "you can have a undiagnosed life threatening disease"...... But in reality you have healthy people paying to much for their life insurance when they should get as much face amount as they can afford.So who are you trying to fool.
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#48 UPDATE EX-employee responds

I worked for NAA

AUTHOR: Frank - (U.S.A.)

I worked for NAA and I can tell you it is one of the most incompetent companies I have ever been associated with. The leads in Maine were routinely many months old, and to make matters worse they were giving these old dogs to multiple agents! Life Investors Insurance Company dropped NAA.. wonder why? There is a lot of rah rah sales cheering to the agents every week - almomst everyday. These are mostly new agents who don't know that they can earn 100% and up for reputable broker organizations representing great companies and products. They are really a pyramid operation, too. The main focus is on recruiting new meat so you can get an over-ride on each of them while they get their measley 60% commission. I still sell life insurance and I do fine without pushing everyone into non-med products. Sure, non-med has a place, but it isn't the cure-all and it is way overpriced if you're healthy. NAA doesn't offer enough product lines to show a client that he would be better off with a lot more coverage at the same rate as non-med - and you still get paid! And your client gets the best coverage; that way I sleep at night.
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#49 UPDATE Employee

Can you GUARANTEE your clients will qualify for medically underwritten?

AUTHOR: Jim - (U.S.A.)

Any agent that demands their clients do a medical exam to qualify for coverage is jeapordizing that persons ability to get proper affordable coverage. You do not have the ability to know exactly what the Insurance company is going to look for with over 30 different tests on blood. You subject them to scrutiny with the "BELIEF" they should qualify for better rates due to your opinion. Well what happens "Mr. Medical Exam Always" when the lab results come back unsatisfactory and your client is rated up to an unaffordable range or is declined??? Did you do the right thing for the client...which is to find them a product they should qualify for first, then at the best rate. If you are demanding everyone takes an exam you are just selling on price alone and your are not working in the best interest of your client.
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#50 Consumer Suggestion

NAA mailer and agents

AUTHOR: Scott - (U.S.A.)

also......I have seen the letter that you send to potential clients about thier morgage....let me quote the bottom of your mailer....

"The above referenced mortgage life and disability insurance plan may be purchased by homeowner at a later date BUT may be subject to a medical exam and more extensive underwriting which in many cases can result in a higher rate"

This in my book this constitutes as misleading the client and the agent that works these leads and sells them non~med policys are ripping off thier clients.....also I sell F&G BUT DO NOT EVEN CONSIDER THE HOME CERT. PLAN BECAUSE F & G has better rates on other products(fully underwriten)...as well as other companys...if you would like to read more about NAA try going to insurance-forums .com and look under the agent forum...lots of good posts from ex NAA agents....
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#51 Consumer Suggestion

are you saying non~meds life plans are good for people...

AUTHOR: Scott - (U.S.A.)

WHAT WEAK ARGUMENT....it is in the persons best intrest to do a paramed exam and getting the best rate available for thier health rather than telling them its better to go non~med because the form they returned has it written all over it and you convince them it is a better deal....BS...everyone taking out life insurance (and yes your so called morg. protection plans are life insurance )needs to do this and in my book if they are not willing to do this then they are hiding something and I do not want them as a client.....thats the difference...I am an agent looking out for my clients best intrest rather than turning non~med ,low face amount life app's just to make a quick buck...and BTW out of all the life plans that i have written over the years NO ONE HAS EVER REFUSED TO TAKE AN EXAM.....I do not give them the choice.....

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
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#52 Consumer Comment

Response To NAA

AUTHOR: Angie - (U.S.A.)

As an Agent for NAA I'd like to say your post wasn't an accurate portrayal of the company. I am not a "green agent" nor are any of the others on my team. Some have been in the industry for twenty to thirty years. The products NAA agents offer are not "ripping off" the customers. How can it be a rip off when you're selling a product many of the Nationally known Insurance agencies use themselves? Not to mention a carrier that is A rated with standard and poors and AM best! To qualify for the most popular program we offer (with no exam) the mortgage must be within the first 13 months of inception. How is this deceptive advertising? By the way, I am quite satisfied with the leads I am provided and my commissions which aren't as low as a few of the major players I've interviewed before deciding on NAA. I have noticed that most of the messages on these boards bashing the company are usually from so called independent agents and brokers who've never sold a policy for NAA. Hmmmmmm, something to think about folks!
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#53 Consumer Comment

Response To NAA

AUTHOR: Angie - (U.S.A.)

As an Agent for NAA I'd like to say your post wasn't an accurate portrayal of the company. I am not a "green agent" nor are any of the others on my team. Some have been in the industry for twenty to thirty years. The products NAA agents offer are not "ripping off" the customers. How can it be a rip off when you're selling a product many of the Nationally known Insurance agencies use themselves? Not to mention a carrier that is A rated with standard and poors and AM best! To qualify for the most popular program we offer (with no exam) the mortgage must be within the first 13 months of inception. How is this deceptive advertising? By the way, I am quite satisfied with the leads I am provided and my commissions which aren't as low as a few of the major players I've interviewed before deciding on NAA. I have noticed that most of the messages on these boards bashing the company are usually from so called independent agents and brokers who've never sold a policy for NAA. Hmmmmmm, something to think about folks!
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#54 Consumer Comment

Response To NAA

AUTHOR: Angie - (U.S.A.)

As an Agent for NAA I'd like to say your post wasn't an accurate portrayal of the company. I am not a "green agent" nor are any of the others on my team. Some have been in the industry for twenty to thirty years. The products NAA agents offer are not "ripping off" the customers. How can it be a rip off when you're selling a product many of the Nationally known Insurance agencies use themselves? Not to mention a carrier that is A rated with standard and poors and AM best! To qualify for the most popular program we offer (with no exam) the mortgage must be within the first 13 months of inception. How is this deceptive advertising? By the way, I am quite satisfied with the leads I am provided and my commissions which aren't as low as a few of the major players I've interviewed before deciding on NAA. I have noticed that most of the messages on these boards bashing the company are usually from so called independent agents and brokers who've never sold a policy for NAA. Hmmmmmm, something to think about folks!
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