The way this company operates indeed is suspect. It does not matter what person you talk to, anything that gets said, either to them or from them, is pointless, these messages do not get thru to those in charge, I'm sure it's by design, This includes faxes, phone messages, messages taken by account reps & Emails.
It took me a Month and a Half to get thru to CHRIS COTNER, apparently this KNUCLE DRAGGING NEANDERTHAL is the one who can authorize a refund - but won't! His infamous statement - "Uh, we don't have that here", even though you can verify that you sent 10 faxes, and 155 emails & and a ton of phone calls, this does not matter - he will use the 72 hour contract rule as his basis for rejection, notwithstanding the fact that you will not get thru to those you need to get thru to, in 72 hours! This most certainly is not what the spirit of the rule is! There is only one thing and one thing only that these MEALY MOUTHED IDIOTS only care about---MONEY, MONEY, MONEY. I will paste the Fax I sent in
10 times with no response, not even an acknowledgement, text as follows:
To all at NADN Client Services & CHRIS COTNER,
I'm going to keep this short and quick. First I'm demanding my $1250.00 (partial payment) that was paid in March 2004, returned back to me. (It was very interesting that you folks were trying to sell me a 2004 Mall without taking care of 2003, and deceiving me and letting me believe that it was taken care of >>!!!).
Second, the $2495.00 that was paid in Nov/Dec 2003, be returned to me. After talking to Brian Ross @ Oryan, he informs me that he never received NADN documentation
for the 2003 Mall until April 2004, the reasons for this are irrelevant, you kept the 2003 money for over 4 months, with no action until I called and complained (starting in Feb 04).
There is no contract, this money is to be returned to me, and then needs to be sent to The US Treasury Dept (IRS), Due to NADN's direction on decreasing the W4 withholding, this money MUST go back. As far as the first 2 years go (Tax Years 2001 & 2002) I will wait and see what the outcome of the JUSTICE DEPARTMENT complaint is, and any other action that may be forthcoming.
THE MONEY TO BE RETURNED IMMEDIATELY:
$1250.00 (2004 paid with certified check)
+$2495.00 (2003 paid with certified check 2 payments)
I trust that this will be taken care of with the utmost urgency.
Thank You in Advance,
PS >>>See JUSTICE DEPT release below, I pasted the DOJ Complaint here.
It was of no concern to him (CHRIS COTNER)that they used my money for four (4) months -- I guess we have 72 hours, but NADN
can take however long it wants - or not at all - This is the kind of sculldugary that the state of NEVADA allows-interesting!!
There are many more dates and issues with this company, I'm only talking about the despicable and underhanded way that these BOZOS
unethically kept my money -- according to the gospel of COTNER
I now have a $1250.00 credit with NADN - well I most certainly have a warm fuzzy feeling about that ----- NOT! S60430