National BankCard NBC Credit Card Terminal New York City, New York

I had them for one month and I had a problem everyday slow machines horrible Customer Service. The first terminal they sent was not compatible with my static IP modem when I told them that's what I needed when I ordered it.  They asked if could borrow someone's landline to download the program lol are you kidding me? So they sent me another machine their tech people are rude and it took three days for it to get set up with me calling back and forth. When finally did work it took about 3 to 5 mins to complete a transaction than a few days later it stopped working all together they told me it was because they updated the security system they were running and all the terminals like the one I use needed to be changed but I had to call to find out no curtsy call so lost 3 sales during that time. 3 days later they get it up and running then the very next it doesn't work again. I was so mad I wanted to cancel and when I told them that they gave me the run around giving one excuse after another bottom line their rates are okay but their equipment sucks customer service is terrible!