- Report: #188398
Report - Rebuttal - Arbitrate
Complaint Review: National Car Rental
National Car Rental600 Terminal Drive Ft Lauderdale, Florida U.S.A.
Vanguard Car Rental USA ripoff charges more for same car for emerald club members Fort Lauderdale, Florida
*UPDATE Employee: Just a few pointers for you.
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I made a reservation on-line as a 'regular' customer and then called to add my emerald club number. They told me they can, but will have to increase my rate. Of course, being $$ saving consumer I am, I told them not to proceed and kept my rate I got on-line. I did attempt the same thing on-line, as soon as I add my emerald club number, the rate for the same car goes up. I believe it was 10-15 extra per day.
As I know that most of the emerald aisle members are business users, they are automatically forced to pay extra $$. Must amount to huge extra income for the company. Just does not seem right!
This report was posted on Ripoff Report on 04/24/2006 09:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/National-Car-Rental/Ft-Lauderdale-Florida-33315/Vanguard-Car-Rental-USA-ripoff-charges-more-for-same-car-for-emerald-club-members-Fort-Lau-188398. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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