Contracted for a 2008 Chrysler Sebring convertible from National City Auto Center. Initially via phone and internet and then via written and bank reps. The internet site carsforale.com , autotrader.com and the dealers own website showed many pictures of the car showing off the gorgeous oversized chrome wheels of the car and a detailed description noting (quote) "It's large SHINNING RIMS will complement the glimmer of the SILVER STEEL METALLIC exterior under the san Diego sun,"
Spoke to the sales man, Edgar, over the phone who reviewed the car with me and how nice the car was and how nice the wheels were. I made an offer that was accepted, papers were sent with no exclusions noted, I signed and sent them back as asked by the sales manager (Mike), forwarded all paperwork to my bank, got the loan, over- night delivered the check and was told the car would be transported out the next day. Two days after the car was to be on its
way by transport I get a call from the Sales Manager (Mike), stating they decided to take off the chrome wheels and replace them with a standard OEM wheel / hub caps. I stated to him and followed it up with an email and fax that
I wanted the car as pictured and described. He wrote back stating at that price agreed to he could not include the wheels but if I wanted to purchase some extra money..
I did contact the attorney general office and have papers to file a complaint for an investigation. I did tell Mike this and asked for the owner to call me. Mikes response was "They do things the right way" and this is not illegal". Based on what I know and what counsel has told me. I think others with differ with Mike's opinion. Mike and National City Auto Center it' scalled FRAUD