• Report: #424435

Complaint Review: National Congress Of Employers, Synergy Healthplans, Multiplan

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  • Submitted: Sun, February 15, 2009
  • Updated: Wed, July 08, 2009

  • Reported By:Aloha Oregon
National Congress Of Employers, Synergy Healthplans, Multiplan
www.SynergyHealthplans.com Internet U.S.A.

National Congress Of Employers, Synergy Healthplans, Multiplan, Arthur Ruggero For a $241 one month health insurance premium plus $50 application fee, charged $291 to debit card twice on same day New Jersey Internet

*UPDATE Employee: Our correct web address is www.CinergyHealth.com

*UPDATE Employee: Our correct web address is www.CinergyHealth.com

*UPDATE Employee: Our correct web address is www.CinergyHealth.com

*UPDATE Employee: Please call during business hours

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I requested online application for health insurance coverage for my wife from SynergyHealthPlans.com on a Sunday. Within seconds I received a phone call from a rep to complete application. The plan appeared reasonable and I agreed to pay a monthly premium of $241 for March with a one-time $50 application fee today (Feb.15) by credit or debit card. Written details of plan proposed on the phone were to be mailed & received within 7-10 days, and if unsatifactory, my one month $241 payment made today would be refunded, providing I notify them in writing within 10 days from receipt of mailed information.

My debit card was charged $291 two times on the same day (Sunday). I tried to call the number they called me from to complain but their recording only says Synergy Health Plan and gives business hours to call.

Gene
Aloha, Oregon
U.S.A.

This report was posted on Ripoff Report on 02/15/2009 04:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/National-Congress-Of-Employers-Synergy-Healthplans-Multiplan/internet/National-Congress-Of-Employers-Synergy-Healthplans-Multiplan-Arthur-Ruggero-For-a-241-424435. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Our correct web address is www.CinergyHealth.com

AUTHOR: Cinergy Health Management - (U.S.A.)

Please understand that we are not affiliated with the website that you have mentioned, and we have been made aware that there are several websites currently posting information in an attempt to fool people that they are affiliated with Cinergy Health. Thus, any application you filled out on these webpages were not maintained nor authorized by Cinergy Health. This type of activity is a growing concern for Cinergy Heath, its members, and for people wishing to gain the correct information regarding our membership and insurance plans. Therefore, Cinergy Health is aggressively attempting to remove other company's illegal advertising from any and all internet webpages and links. Our correct website is www.CinergyHealth.com.
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#2 UPDATE Employee

Our correct web address is www.CinergyHealth.com

AUTHOR: Cinergy Health Management - (U.S.A.)

Please understand that we are not affiliated with the website that you have mentioned, and we have been made aware that there are several websites currently posting information in an attempt to fool people that they are affiliated with Cinergy Health. Thus, any application you filled out on these webpages were not maintained nor authorized by Cinergy Health. This type of activity is a growing concern for Cinergy Heath, its members, and for people wishing to gain the correct information regarding our membership and insurance plans. Therefore, Cinergy Health is aggressively attempting to remove other company's illegal advertising from any and all internet webpages and links. Our correct website is www.CinergyHealth.com.
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#3 UPDATE Employee

Our correct web address is www.CinergyHealth.com

AUTHOR: Cinergy Health Management - (U.S.A.)

Please understand that we are not affiliated with the website that you have mentioned, and we have been made aware that there are several websites currently posting information in an attempt to fool people that they are affiliated with Cinergy Health. Thus, any application you filled out on these webpages were not maintained nor authorized by Cinergy Health. This type of activity is a growing concern for Cinergy Heath, its members, and for people wishing to gain the correct information regarding our membership and insurance plans. Therefore, Cinergy Health is aggressively attempting to remove other company's illegal advertising from any and all internet webpages and links. Our correct website is www.CinergyHealth.com.
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#4 UPDATE Employee

Please call during business hours

AUTHOR: Cinergy Health Management - (U.S.A.)

We at Cinergy Heath do sincerely apologize for any inconvenience that you have experienced in purchasing your insurance coverage Gary. We are unable determine who you are, since you did not provide your last name or the name of your wife, who you stated the policy was for. Thus, I am unable at this point to find out if you were actually billed twice, and if so, whether the money was refunded to you. Hopefully, you were able to call during business hours to get your situation resolved.
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