We got a sales presentation from a rep in Ohio about this company.
We're a small businesses trying to collect on 3 clients who never paid their bill for all the work we've done for them.
The rep will show you an online presentation, with a very nice marketing presentation, which is designed to fool you in many ways. You can tell the rep is actually reading a script, and going really fast on certain point, so that you can be mislead easily. We actually interrupted the sales guy every time something sounded shady, and found out a lot of their sly practices. Here are some examples:
* They have a list of companies (including banks, credit companies, etc...), which they present as if it was a list of their customers, but once questionned about it, the rep said that it's a "list of companies which industries embrace their practices".
* For the whole 15 minutes of the presentation, they introduce their service as being $90 flat fee. But you'll find out much later that to get this price, you have to pre-pay 100 (yes one hundred) collection cases; and that there is actually a minimum of purchase of 10 collections at $180 each !
* They'll show you a "money back guarantee" certificate, but they will not tell you and nowhere does it show that this only work if you buy 100 collections! Only if you have the idea to ask the question, which we did because we realized from the get go that this company was all about misleading potential clients
* I can't remember about all the other ones, but the feeling was pretty bad. Oh yeah, the rep pulled a bunch of reference letters from various companies, which wordings were very suspicious.
So in the end, we wasted 1 hour of our time, in a presentation for a company who tried to force us into buying $1800 service to collect 3 invoices of $1000 each!! And the sales rep knew from the very beginning that we were only interested for 3 invoices.