- Report: #475958
Report - Rebuttal - Arbitrate
Complaint Review: National ELectronics Warranty
National ELectronics Warranty448 Commerce Way, Suite #100 Longwood, Florida U.S.A.
National ELectronics Warranty REFUSAL TO HONOR EXTENDED WARRANTY Longwood Florida
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06/26/2009 - "Jen" says they have no record of the purchase or claim in the system but it will be entered by 06/29.
06/30/2009 - "Daryl" says my claim has not been entered in the system and to call back Thursday or Friday.
07/21/2009 - No claim can be found in the system from my previous calls and faxing of the receipt. Supervisor "Ryan" suggested i fax the receipt again to him and he would verify with a call back to me that he received the fax. I received a VM from Ryan stating that he did receive the fax and it would be entered in the system in 7 days.
08/03/2009 - "John" says the contract is not entered in the system and that "Ryan", "Jen", "Philip" are not available. i asked to hold for a supervisor and John came back on the line numerous times stating nobody was available and that i could get a 4 hour call back. i declined the offer and asked to hold. John eventualy came back on th line very frustrates at the inconvenience I was causing HIM because i was tying up his line and he couldnt take other calls!!!!!! So now supervisor Chris gets on the line with the typical platitudes that i always got in lieu of results and hes says he will get the info from supervisor Ryan and personall get the contract entered in the system in 2 days and call me when it is entered in the system.
this entire experience has been far beyond incompetence and is absolute criminal!!!!!!
I dont expect a call back and consequently my next website visit from here is LASuperiorCourt.gov to file a small claims and i WILL go after the $5000.00 max for the hassle and absolute inexcusable breach of contract. I hope the judge sees the absurdity and decides to teach these pricks a lesson by awarding the full amount!
Los Angeles, California
This report was posted on Ripoff Report on 08/03/2009 10:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/National-ELectronics-Warranty/Longwood-Florida-32750/National-ELectronics-Warranty-REFUSAL-TO-HONOR-EXTENDED-WARRANTY-Longwood-Florida-475958. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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