- Report: #842208
Report - Rebuttal - Arbitrate
Complaint Review: National Fitness
National Fitness1400 Walter Reed Road Fayetteville, North Carolina United States of America
National Fitness Omni of Fayetteville, LLC Omni Health & Fitness Innapropriate billing practices, miscommunicating contract terms, not canceling recurring paymntes at end of memebership Fayetteville, North Carolina
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While speaking to Jennifer I did request to speak to a supervisor, in which she then said she was one. I then requested to speak to her supervisor and she refused. She advised me that I couldn'tt speak to anyone but her. The only thing she kept offering me was an address. I then called Omni fitness & Health since I signed the contract at that facility, and was told that since the renewal box was checked that I would have to send written request to cancel. I advised them that I never agreed to renew and tried to read the renewal clause to her, but she insisted that the membership renews automatically and goes on a month to month at the end of the membership and that I would have to send written request to cancel. The contract doesn't state that anywhere. I told her that I was told by National Fitness that I would continue to be billed again next month. She then advised me that I wouldn't be billed because once I send the letter to contact them(Omni Fitness & Health) and they will kick me out of the system. These people are clearly not abiding by the terms of the contract and are fraudulently debiting funds from bank accounts.
This report was posted on Ripoff Report on 02/20/2012 01:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/National-Fitness/Fayetteville-North-Carolina-28304/National-Fitness-Omni-of-Fayetteville-LLC-Omni-Health-Fitness-Innapropriate-billing-pr-842208. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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