- Report: #211256
Report - Rebuttal - Arbitrate
Complaint Review: National Furniture Co.
National Furniture Co.155 NorthPoint Ave, High Point, North Carolina U.S.A.
National Furniture MFG Co. ripoff false advertising High Point North Carolina
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When I made the order, they told me that I would receive the order within 12 weeks. A 50% deposit was required up front to complete the order. I mailed them a check and within three days, they cashed the $900.00.
In July I started inquiring as to the status of my order. Claudia (sales clerk I believe) said she had to contact the company that actually makes the furniture. She promised she would call me back once she found out the status. She never called. I called her a second time and I encountered the same result. I called her a third time and expressed my dissappointment with their service and I requested to cancel my order and to refund my $900.00.
I filed a complaint with the Better Business Bereau of Greensboro, NC. The BBB couldn't get High Point to respond so they closed the case. I called the BBB and asked why, their response was that they didn't have any legal authority to take action.
My next course of action is to file a complaint with the State of North Carolina. (Consumer Protection Division of Attorney General Roy Cooper) I am going to exhaust all means necessary before I have to spend money. Considering the amount, hiring an attorney would probably cost me as much as my requested refund. I hope this website gets the attention of the right person for action.
Newport, North Carolina
This report was posted on Ripoff Report on 09/15/2006 07:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/National-Furniture-Co/High-Point-North-Carolina-27265/National-Furniture-MFG-Co-ripoff-false-advertising-High-Point-North-Carolina-211256. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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