• Report: #1044646

Complaint Review: National Geographic/genome project

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  • Submitted: Fri, April 19, 2013
  • Updated: Fri, April 19, 2013

  • Reported By: Foolishly order geno-test kit — Alexandria Virginia
National Geographic/genome project
Internet United States of America

National Geographic/genome project product not delivered in promised period or extended period; no honest information provided Internet

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Ordered expense Geno 2.0 testing kit from National Geographic.  Submitted Jan 25, 2013.  Promise then 6-8 weeks.  After 8 weeks, web site says "a few will wait 10 weeks."  Kit delivered to National Geographic Feb 1, 2013.  Now, April 19, twelve weeks.  Kit's analysis is "60% done," which suggest delivery sometime in June, if then.

I don't think National Geographic set out to screw this up; but it's been feckless and stupid in not providing an initial honest, accurate schedule and providing no information to customers stuck, waiting.

Suggestion:  don't deal with this company 

This report was posted on Ripoff Report on 04/19/2013 01:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/National-Geographicgenome-project/internet/National-Geographicgenome-project-product-not-delivered-in-promised-period-or-extended-p-1044646. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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