• Report: #572331

Complaint Review: National Health Net NHS

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  • Submitted: Sat, February 20, 2010
  • Updated: Tue, March 02, 2010

  • Reported By: BMcQuary — Biloxi Mississippi United States of America
National Health Net NHS
1521 Action Rd #842 Miami Beach, Florida United States of America

National Health Net NHS Acai Berry Pure Acai Berry Pure/Advanced Cleanse fraud Miami Beach, Florida

*UPDATE Employee: CS

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My wife ordered Acai Berry Pure and Advanced Cleanse on January 28th. I called to cancel the account on February 11th, 14 days later. Accodring to the copmpany's terms and conditions, "If you contact customer service to terminate your enrollment within fourteen (14) days of the date that you enroll in the Program, you will not receive any additional product and you will not be charged anything else." However, the company will not honor its end of the contract and continues to say that January 28th counts as the first day.

Do not get dooped by this scam. I have already filed complaints with the Better Business Bureau of Southeast Florida and the Carribbean (www.bbbsoutheastflorida.org) as well as the Florida Attorney General (myfloridalegal.com). I will be contacting my bank on Monday as well to dispute the charges as fraudulent based on the company's failure to uphold their end of the terms and conditions.

If you are a victim please take the time to add your complaint to this post and file formal complaints with the Better Business Bureau and Florida Attorney General. You should also dispute the charges with your bank since they're more likely to work for you, their customer, than lose your account to another bank.

This report was posted on Ripoff Report on 02/20/2010 11:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/National-Health-Net-NHS/Miami-Beach-Florida-33139/National-Health-Net-NHS-Acai-Berry-Pure-Acai-Berry-PureAdvanced-Cleanse-fraud-Miami-Beac-572331. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

CS

AUTHOR: kmedia - (United States of America)

I work for Advanced Cleanse. I'm sorry that you are unsatisfied with our product. Please feel free to contact our customer support center by email or our toll free number at support@tryadvancedcleanse.com, Monday Friday 9:00AM - 9:00 PM EST and Saturday 9:00AM 5:00PM EST. We suggest email for a faster response. We will be happy to answer any questions or solve any issue that you may have. 

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