As a homeowner in danger of foreclosure, I was taken advantage of by the promise of help. We were contacted in July, by the National Home Loan Assistance Program with promises of negotiating our 8.9% interest rate down to a fixed 6%. We were told that they could not help us, and our bank would not work with us unless we were late by 30 days minimum. So, stupidly (desperately) we let our mortgage lapse into 30 days late.
We then started the process of "loan modification" with them. We received a pre- approval letter, and we were told NOT to under any circumstances make any mortgage payments. We were instructed to write, and fax them a $2,000 check. We had already searched their name on the web, and our search turned up nothing bad. NHLAP said the entire process would take 45-60 days, and their success rate was 99%. They also told us that we would get a full refund if the modification was denied.
Shortly after the check was faxed, we had trouble getting in touch with anyone. In December our bank told us our modification was denied. We were (and are) devastated. We have received several empty promises, and even emails that promise our refund, and contact from their accounting dept. The only live person we ever speak with is a woman named Chelsea, who claims not to have the ability to transfer my call (due to a move?). To lose our modification is and possibly our money is very sickening, but to know that my husband (who deals fraud for a living), and myself were victims of this is down right scary!
Believe me, if this could happen to us, it could easily happen to other frightened home owners! Please, expose these (and other) fraudsters who are doing this to vulnerable people who are in danger of losing their homes, and who are desperate for hope. I have emails, and a contract to back up my claims!! BEWARE! BEWARE! BEWARE!