- Report: #491358
Report - Rebuttal - Arbitrate
Complaint Review: National Home Protection - NHP
National Home Protection - NHP42 W 38th New York, New York United States of America
National Home Protection - NHP is a ripoff. They take your money and they close up their doors when you have to make claim. New York, New York
I purchased a 1 year appliance warranty on a three family house in August of 2008 for $650. During the first month of the policy, one of my washer machines broke down. I called in the repair and received immediate service.
With the signing of the new contact, I was supposed to receive a $50 Home Depot gift card, which never came. I sent 5 emails and called several times, to find out the status and I was told it was being processed.
In February 2009, The same washer broke down again. I called National Home Protection and received a recording, stating that they were closed for a system upgrade and to leave a message.
After calling for over a week, I decided to call the company that repaired the washer to see if they could contact the warranty company for me. Upon calling the repair company, I was told that they are no longer working with National Home Protection because they have not paid their bills.
I ended up paying for the washer repair out of my own pocket, which cost around $250.
I have continued trying to contact National Home Protection for 7 months now without any success. Now their website is no longer accessible on the internet.
Stay away from this insurance scam company!
This report was posted on Ripoff Report on 09/07/2009 02:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/National-Home-Protection-NHP/New-York-New-York-10018/National-Home-Protection-NHP-is-a-ripoff-They-take-your-money-and-they-close-up-their-d-491358. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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