• Report: #304365

Complaint Review: National Home Protection Warranty

  • Submitted: Tue, January 29, 2008
  • Updated: Tue, January 29, 2008

  • Reported By:Augusta Georgia
National Home Protection Warranty
42 W 38th St New York, New York U.S.A.

National Home Protection Warranty Their services are a rip off they won't give me my free service call nor a refund. New York New York

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I purchased this warranty in Sept 07 and my heat went out. They sent some one out here using one of my free service calls and within a month I had the same problem. They won't let me use the other service call. They are telling me information that I was not told when I purchased the warranty. I purchased it for 3 years and requested a refund and that is when they told me they don't give them. I still have not received any paperwork and their customer serivce is extremely rude. They have yelled at me and told me what I will and will not do. Also, they keep transfering me to a line for a supervisor by the name of Michael Moore and I never get a return call, they will say the supervisors are in a meeting, or they are not avaliable. It has been 4 days and I still do not have any heat. I have talked to 7 different people and non of them are helpful nor are willing to get someone to help me.

Augusta, Georgia

This report was posted on Ripoff Report on 01/29/2008 12:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/National-Home-Protection-Warranty/New-York-New-York-10018/National-Home-Protection-Warranty-Their-services-are-a-rip-off-they-wont-give-me-my-free-304365. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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