- Report: #315582
Report - Rebuttal - Arbitrate
Complaint Review: National Home Protection
National Home Protection42 W 38th St New York, New York U.S.A.
National Home Protection Promised rebate not sent New York New York
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The form had have explicit instructions that it could only be postmarked within 60 days of coverage start day and before 90 days of coverage date. This was not disclosed when I signed up.
The form was submitted on October 5 as coverage began August 2, 2007. As of today I have not received my Home Depot card. I have sent MANY e-mails to firstname.lastname@example.org. Most have been unanswered.
Of the 2 replies I received, one stated that it wasn't filed in the appropriate time frame. The second merely said "Thanks". Each was completed by Sarah Masterson. There is no number to speak to a "real person" and all I get is the resubmission form to return.
This report was posted on Ripoff Report on 03/07/2008 07:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/National-Home-Protection/New-York-New-York-10018/National-Home-Protection-Promised-rebate-not-sent-New-York-New-York-315582. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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