• Report: #258127

Complaint Review: National Magazine Exchange (NME)

  • Submitted: Sun, July 01, 2007
  • Updated: Wed, September 12, 2007

  • Reported By:Norman Oklahoma
National Magazine Exchange (NME)
16120 US 90 North PO Box 9083 Clearwater, Florida U.S.A.

National Magazine Exchange (NME) Sweepstakes, Collection, Fraud Clearwater Florida

*UPDATE EX-employee responds: Why are you still paying them?

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Back in October of 2006 I received a notice in the mail about a sweepstakes. Enter to win money! What hard up for money college student would turn that down? I sure didn't! So I called this company to enter. Basically I was baited into buy some magazine subscription. And I was told I had 30 days to cancel.

30 days later I called NME to cancel my account because I could no longer afford to pay them. I was then told by the "customer service" representative that I was too late and that I owed them $200+.

I called a few days later to cancel, the rep told me that I needed to pay $65 in order to cancel my account. So I did. He then gave me a cancellation number and I thought I was in the clear.

A few weeks later I received a bill for $200+ that needed to be paid. I called the "customer service" representative again to get this all cleared up. He told me that I didn't cancel my account and that I was still carrying a balance. I asked him what I needed to do to get this fixed. He said he could reduce my monthly payments to $22 per month for three months to fix the error. And I thought that was over with.

I got another call from NME in April about renewing my services with them. I said no. Apparently they still had my credit card on file and they said they would just charge my card but my card had expired. My credit card expired and I didn't get a new one yet because my account had been sold to a larger bank. I just said please cancel this account, I thought I was all clear with any charges and balances I had.

A few days ago I received yet another piece of mail from NME. This time it was a collection notice telling me I need to pay my account otherwise I would get a mark on my credit and my account would be sent to collection! I cancelled the account in the first place because I'm going through some financial hardships with school and I need to save where I can.

Apparently NME does not know the meaning of "no" or "cancel my account." My collection notice states that I still owe about $70 to them. I am completely confused about this. I cancelled all the way back in November and I cannot get rid of the bills and calls from them!

I thought it was just a harmless sweepstakes. Instead it has turned into an eight month nightmare with calls and bills! It seems as if everytime I pay I end up oweing more. I keep getting magazines I never ordered, but apparently I must pay for them.

Never again. This has made me very upset. This company needs to be investigated before anyone else falls for their ploys.

K
Norman, Oklahoma
U.S.A.

This report was posted on Ripoff Report on 07/01/2007 08:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/National-Magazine-Exchange-NME/Clearwater-Florida/National-Magazine-Exchange-NME-Sweepstakes-Collection-Fraud-Clearwater-Florida-258127. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE EX-employee responds

Why are you still paying them?

AUTHOR: Keily - (U.S.A.)

If you would have called the bank after the first 30 days and told them they took your money out after you've already cancel they would have did a charge back to you but now it's just a big mess. They're going to keep saying you owe them money until your broke. Change your accounts close them and talk to your bank and point them to this website.
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