- Report: #10435
Report - Rebuttal - Arbitrate
Complaint Review: National Magazine Exchange
National Magazine Exchange, Oregon U.S.A.
National Magazine Exchange Settlement. Oregonians sweepstakes offers with caution
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The company sent out mail pieces directing consumers to call a toll-free number about a sweepstakes. Once the call was made and the consumer was registered in the sweepstakes, a salesperson tried to sell magazine subscriptions and credit card protection.
Investigators found that the company failed to provide adequate information to consumers regarding the goods and services it was trying to sell and, more importantly, the company was not registered as an Oregon telemarketer. The Department of Justice received over one hundred consumer complaints since 1997.
"It is critical that Oregonians exercise great caution in responding to sweepstakes offers, particularly when the offer is associated with a solicitation for goods or services. It is equally critical that those companies offering such goods or services provide adequate and meaningful information upon which consumers may make an educated decision," Myers said.
The terms of the agreement require Special Data Processing Corp. to not operate as a telephonic seller in Oregon unless it registers as a telemarketer. The company also agreed that it would provide certain information to consumers when conducting telephone solicitations. The company also paid $25,000 to the Department of Justice Consumer Protection and Education Revolving Account and will provide refunds to consumers who request one and contact the Department of Justice, the Better Business Bureau, or the company itself.
This report was posted on Ripoff Report on 01/02/2002 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/National-Magazine-Exchange/Oregon/National-Magazine-Exchange-Settlement-Oregonians-sweepstakes-offers-with-caution-10435. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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