• Report: #94850

Complaint Review: National Moving Network & AY Transport

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  • Submitted: Mon, June 14, 2004
  • Updated: Sat, August 06, 2005

  • Reported By:Chandler Arizona
National Moving Network & AY Transport
National: 17017 W Dixie Hwy Nationwide U.S.A.

National Moving Network & AY Transport ripoff dishonest fraudulent billing low ball estimates delayed delivery Miami Beach San Jose Florida California

*Consumer Suggestion: Progressive's insurance contact, but AY's unlicensed!

*Consumer Comment: Another Victim

*Consumer Comment: FLORIDA AG OFC INVESTIGATING NMN

*Consumer Comment: FLORIDA AG OFC INVESTIGATING NMN

*Consumer Comment: FLORIDA AG OFC INVESTIGATING NMN

*Consumer Comment: FLORIDA AG OFC INVESTIGATING NMN

*Consumer Comment: DOT's Moving Scam on-line complaint form

*Consumer Comment: DOT's Moving Scam on-line complaint form

*Consumer Comment: DOT's Moving Scam on-line complaint form

*Consumer Comment: Video of company raid by FBI ...

*Consumer Suggestion: AY Transport/National Moving Network raided by FBI, April 6

*Consumer Suggestion: AY Transport/National Moving Network raided by FBI, April 6

*Consumer Suggestion: AY Transport/National Moving Network raided by FBI, April 6

*Consumer Suggestion: AY Transport/National Moving Network raided by FBI, April 6

*Consumer Comment: National Movers and Progressive Van Lines For those of you moving, don't use a moving company

*Consumer Suggestion: NMN=Patriot, AY=Progressive=Midwest Relocation

*Consumer Comment: Name Changes

*Consumer Comment: NMN has Another Alias: Patriot

*Consumer Comment: NMN has Another Alias: Patriot

*Consumer Comment: It's Part of the Scam

*Consumer Comment: It's Part of the Scam

*Consumer Comment: It's Part of the Scam

*Consumer Comment: It's Part of the Scam

*REBUTTAL Individual responds: New Facts!

*Consumer Suggestion: 7 On Your Side

*Consumer Suggestion: Forward Your Complaints

*Consumer Suggestion: Did you guys find a lawyer ?

*Consumer Comment: Beth - NY Moving Scam Help

*Consumer Suggestion: To all of the victims

*Consumer Suggestion: Keep your voices LOUD and PROUD

*Consumer Suggestion: Keep your voices LOUD and PROUD

*Consumer Suggestion: Keep your voices LOUD and PROUD

*Consumer Comment: Not getting anywhere either.

*Consumer Comment: Not Much Help from the AG in California, Florida BBB was no help either

*Consumer Comment: Same Situation, Different Person

*Consumer Suggestion: Same Story: Second, Third Verses

*Consumer Comment: AY transport is a scam and needs to be taken down!!

*Consumer Comment: What contract!?

*Consumer Comment: Mary Ex-Employee of AY???????????

*Consumer Comment: Mary Ex-Employee of AY???????????

*Consumer Comment: Mary Ex-Employee of AY???????????

*Consumer Comment: Mary Ex-Employee of AY???????????

*Consumer Suggestion: Really? Read the Contract???

*Consumer Suggestion: Your Rebuttal Says it All

*UPDATE EX-employee responds: The Company is not ALL to blame

*UPDATE EX-employee responds: The Company is not ALL to blame

*Consumer Comment: Customer Service Reps are just as Fraudulent

*Consumer Suggestion: How do we get a hold of each other?

*Consumer Comment: Yes, Teresa, we can blame you!

*Consumer Suggestion: Is it worth it? selling out your concience and risking arrest

*Consumer Comment: You help them screw people

*Consumer Suggestion: Shame on you!

*Consumer Comment: Insurance suggestions?

*Consumer Suggestion: I'll Help

*UPDATE Employee: You cant blame Customer Service

*Consumer Suggestion: Lawsuit

*Consumer Comment: We are with you

*Consumer Suggestion: Connections, three separate companies with three separate licenses, but have the same physical address in San Jose

*Consumer Suggestion: Connections, three separate companies with three separate licenses, but have the same physical address in San Jose

*Consumer Suggestion: Connections, three separate companies with three separate licenses, but have the same physical address in San Jose

*Consumer Suggestion: Connections, three separate companies with three separate licenses, but have the same physical address in San Jose

*Consumer Comment: Quick Action Needed

*Consumer Suggestion: Class Action Suit

*Consumer Suggestion: Class action suit

*Consumer Suggestion: Count Me In!

*Consumer Suggestion: Count Me In!

*Consumer Suggestion: Count Me In!

*Consumer Suggestion: Count Me In!

*Consumer Comment: Class Action Attorney - NEEDED

*Consumer Suggestion: Government Leg. to stop National Movers Scam

*Consumer Suggestion: Contact

*Consumer Comment: Class Action suit needed

*Consumer Comment: Class Action Suit

*Consumer Comment: Class Action Suit

*Consumer Comment: Class Action Suit

*Consumer Comment: Class Action Suit

*Consumer Suggestion: Be Afraid ...of low-ball estimates

*Consumer Suggestion: Be Afraid ...of low-ball estimates

*Consumer Suggestion: Be Afraid ...of low-ball estimates

*Consumer Suggestion: Be Afraid ...of low-ball estimates

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Help needed to Stop these Criminals from pilfering our belongings:

So it all starts out that I secured a new job position and transfer with my company. Should naturally be an exciting time in our lives. So we prepare for the move from CA to AZ. We decided to put in for a price quote for the move over the internet (seemed easy enough). National movers contact us right a way with a reasonable quote (they pack, deliver and unload).

So we contracted the move with them (apparently National Movers are a broker sub-contracting to others & we get AY Transport) to pick up our belongings Tuesday, June 2nd and set the deliver for this past Monday, June 7, 2004 (paperwork states: 3-5 days delivery those exact words).

First they show up with a truck that is too small. Of course with the phone estimate, we told them a lot for a 4-5 bedroom home size (fianc had just shipped & received his belongings from overseas-landing bill stated 4000lbs, adding mine would double the weight but not more). In all fairness, all but a few items fit into the initial truck (some boxes, 3 bikes & base to the basket ball hoop-maybe a pickup truck load).

Well anyways, my fianc tried to stay in contact with them (both companies AY & National) for not only the initial delivery for Monday but the pick up of the additional stuff that was left in our garage. Due to this coordination, they (AY) indicated that they'll need to push out delivery until Wednesday, Jun 9th. We figured, what are a couple extra days (no big deal right). Well, Wednesday comes and goes & currently we still do not have our belongings.

Now we are having to contact someone (names: Tina, Barbara, Rosemary) from either AY Transport or National Movers & no one can't give us a specific date & time of delivery (they've only verbally said, sometime this weekend). If that's not bad enough they also tell us that we need to call them back tomorrow & they might have a better idea. We've heard this line several times during this entire process. Matter of fact, I get told (being a bit upset I decided to call these companies myself fianc very sweet and doesn't normal make waves) that this is the Busy Moving Session and they couldn't possibly promise to call us back, so we would have to do the calling. This little insight came straight from a dispatch manager (Miguel Andrade @ National movers). Needless to say this type of customer service isn't acceptable & I wanted to escalate the matter up through his management chain. He indicated that the CEO of the company (Randy Goldberg) was that person and he does not have an office telephone & wouldn't take care of these types of matters anyways (what? the CEO doesn't care about his customers???).

So, with all said, I'm not only left with an unsatisfied feeling (ok I'm really quite upset) but to make the matters worst I still don't know when my belongings will arrive & my children are to arrive Saturday, June 12th (without their beds & other belongings to take care of them). It just seems since I'm paying good (hard earned) money that I would assume Good Service' Would NOT be in question. So, a bit upset by this I started to compose an email in order to forward to everyone I knew not to use these companies. With that I was going to copy the two companies as well I was still believing that they were legitimate business'. So I went to look up AY Transports URL for their email address (as I already had Nationals). And low and behold want I came across my screen next came as a complete Shock to say the least, Rip off report: National Moving Network AY Transport ripped off all our belongings*Consumer suggestion* Update'.

Well with a bit more research (instead of concentrating on my new job) I found out that this type of Scam has dramatically increased in the past few years since the ICC abolishment in 1995 due to Government Downsizing'. Hardly seems right that the government would allow such a loop hole to open up for these criminals to take advantage of unsuspecting citizens. Additionally, leaving minimal resources for the victims to turn to (DOT-FMCSA dramatically under staffed). There must be more that can be done other than simply filling a complaint at Better Business Bureau, the Federal Trade Commission and the Federal Bureau of Investigation. Some how it seems right (to me) to have not only a wider publicized venue to educate and warn the general public of these SCAMS but to enforce tighter and tougher regulations to prevent the moving companies from these unlawful behaviors.

At any rate, these companies still have not delivered our belongings, they won't tell us were the truck is physically located and we keep getting passed off from person to person within their offices. So, this only leaves one Question: How long does our belongings need to be not delivered (i.e. Missing) before they are considered stolen & then and only then do the police (government agency - FBI) become involved???

Susan
Chandler, Arizona
U.S.A.

Click here to read other Rip Off Reports on National Moving Network and other various transport companies ripping off the consumer

Click here to read other Rip Off Report list of other Moving Companies

This report was posted on Ripoff Report on 06/14/2004 03:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/National-Moving-Network-AY-Transport/nationwide/National-Moving-Network-AY-Transport-ripoff-dishonest-fraudulent-billing-low-ball-estima-94850. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
0Author 79Consumer 1Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

Progressive's insurance contact, but AY's unlicensed!

AUTHOR: Sharon - (U.S.A.)

First of all, you should know that the DOT currently is gathering info from victims of both of these companies, in a HUGE investigation involving the FBI, IRS, and US Treasury. Have your drivers license and all paperwork ready when you go to this site:

http://www.oig.dot.gov/ayvictims/

That being said, here is the contact info for the current Cargo policy on Progressive Van Lines. You willahve to be persistent to find out the specific agent who wrote the policy, but keep asking for the person in charge of the policy number. (This info is available off of their FMCSA report)

UNDERWRITERS AT LLOYDS LONDON
Attn: LEBOEUF, LAMB, GREENE & MACRAE
Address: 1875 CONNECTICUT AVE.,NW
WASHINGTON, DC US 20009
Telephone: (202) 986 - 8000
Fax: (202) 986 - 8102
Policy#R404010/0373

The problem is, if AY Transport delivered the load, and had the accident, then you may be in trouble (and so will AY). Probably because of the investigation, they canceled both their Cargo insurance and their BIPD insurance (covers the workers and trucks), then ahd their license revoked in late May. So when Progresssive sub-contracted to AY to deliver your things in June, they gave your entire life's belongings over to an illegal moving company.

Yes, they are owned by the same people, but on paper, they are different, with different license numbers. That is why it is important to include both companies in any legal issues you may have to bring up.

If you need more info, just write another rebuttal, and I'll show you where to find it all. I am COMPLETELY game in causing major trouble for these companies, who scammed me as well.
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#2 Consumer Comment

Another Victim

AUTHOR: Angela - (U.S.A.)

Hi all. I have the same story as everyone else. My husband and I moved from Florida to Kentucky to take care of his parents, one of whom has cancer. We moved 6/12/05. We search online for quotes, etc. We hired Progressive Van Lines and they picked everything up as scheduled. They charged us $300 more than the estimate and then they fell asleep behind the wheel and wrecked the truck within 1.5 hours of the destination. They were over log book hours (they were driving illegally according to US DOT regulations) and everything we owned was scattered on the highway. The "accident" happened 15 hours before we were "notified." I say that because my mother in law was waiting for them to arrive and when they didn't show up, I called the driver whose number I programmed into my cell and he proceeded to tell me about the accident. I called him back after we arrived in Kentucky to ask where the accident took place and whose fault it was. He admitted that the accident was their fault and where it happened (obviously not knowing he shouldn't talk to me). I got a copy of the police report (which has incorrect insurance info) and have succeeded in finding an attorney (temporarily at least) who just informed me that unless I can locate the correct insurance company I'm pretty much SOL. I would like to be involved in any lawsuit that would bring an end to "Teresa, Asaaf, Mary, and Amit C." These are all the people who I had contact with.

BTW: AY Delivered my stuff. I thought they were a different company from Progressive until I read the report from the OIG.

I also have pictures from the move. There was another family whose things were on the same truck as mine and Our things were all mixed up together. If he is out there anywhere I think he might be interested in filing suit as well.

Phillip Z. from FL????????
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#3 Consumer Comment

FLORIDA AG OFC INVESTIGATING NMN

AUTHOR: Susan - (U.S.A.)

All ~ Florida is jumping into the game too :) Susan

The case file cited below relates to a civil -- not a criminal -- investigation. The existence of an investigation does not constitute proof of any violation of law.

Case Number: L05-3-1018

Subject of investigation:
National Moving Network, Inc.

Subject's address:
1660 NE Miami Gardens Drive, Suite 8 Miami, FL 33179

Subject's business:
Moving Company

Allegation or issue being investigated:
- Failure to deliver personal property of consumers - Additional charges to consumers before property returned

Status of case:
Investigation opened

Subject's position:
Unknown

AG unit handling case:
Economic Crimes Division in Fort Lauderdale, Florida
Telephone

Voice: 954-712-4600
Fax: 954-712-4706

For Florida government agencies,
SunCom Voice: 420-4600
For Florida government agencies,
SunCom Fax: 420-4706
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#4 Consumer Comment

FLORIDA AG OFC INVESTIGATING NMN

AUTHOR: Susan - (U.S.A.)

All ~ Florida is jumping into the game too :) Susan

The case file cited below relates to a civil -- not a criminal -- investigation. The existence of an investigation does not constitute proof of any violation of law.

Case Number: L05-3-1018

Subject of investigation:
National Moving Network, Inc.

Subject's address:
1660 NE Miami Gardens Drive, Suite 8 Miami, FL 33179

Subject's business:
Moving Company

Allegation or issue being investigated:
- Failure to deliver personal property of consumers - Additional charges to consumers before property returned

Status of case:
Investigation opened

Subject's position:
Unknown

AG unit handling case:
Economic Crimes Division in Fort Lauderdale, Florida
Telephone

Voice: 954-712-4600
Fax: 954-712-4706

For Florida government agencies,
SunCom Voice: 420-4600
For Florida government agencies,
SunCom Fax: 420-4706
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#5 Consumer Comment

FLORIDA AG OFC INVESTIGATING NMN

AUTHOR: Susan - (U.S.A.)

All ~ Florida is jumping into the game too :) Susan

The case file cited below relates to a civil -- not a criminal -- investigation. The existence of an investigation does not constitute proof of any violation of law.

Case Number: L05-3-1018

Subject of investigation:
National Moving Network, Inc.

Subject's address:
1660 NE Miami Gardens Drive, Suite 8 Miami, FL 33179

Subject's business:
Moving Company

Allegation or issue being investigated:
- Failure to deliver personal property of consumers - Additional charges to consumers before property returned

Status of case:
Investigation opened

Subject's position:
Unknown

AG unit handling case:
Economic Crimes Division in Fort Lauderdale, Florida
Telephone

Voice: 954-712-4600
Fax: 954-712-4706

For Florida government agencies,
SunCom Voice: 420-4600
For Florida government agencies,
SunCom Fax: 420-4706
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#6 Consumer Comment

FLORIDA AG OFC INVESTIGATING NMN

AUTHOR: Susan - (U.S.A.)

All ~ Florida is jumping into the game too :) Susan

The case file cited below relates to a civil -- not a criminal -- investigation. The existence of an investigation does not constitute proof of any violation of law.

Case Number: L05-3-1018

Subject of investigation:
National Moving Network, Inc.

Subject's address:
1660 NE Miami Gardens Drive, Suite 8 Miami, FL 33179

Subject's business:
Moving Company

Allegation or issue being investigated:
- Failure to deliver personal property of consumers - Additional charges to consumers before property returned

Status of case:
Investigation opened

Subject's position:
Unknown

AG unit handling case:
Economic Crimes Division in Fort Lauderdale, Florida
Telephone

Voice: 954-712-4600
Fax: 954-712-4706

For Florida government agencies,
SunCom Voice: 420-4600
For Florida government agencies,
SunCom Fax: 420-4706
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#7 Consumer Comment

DOT's Moving Scam on-line complaint form

AUTHOR: Susan - (U.S.A.)

If you have dealt with AY Transport /National Moving Network or any of their alias'

Please fill out the online complaint form:

http://www.oig.dot.gov/ayvictims/
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#8 Consumer Comment

DOT's Moving Scam on-line complaint form

AUTHOR: Susan - (U.S.A.)

If you have dealt with AY Transport /National Moving Network or any of their alias'

Please fill out the online complaint form:

http://www.oig.dot.gov/ayvictims/
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#9 Consumer Comment

DOT's Moving Scam on-line complaint form

AUTHOR: Susan - (U.S.A.)

If you have dealt with AY Transport /National Moving Network or any of their alias'

Please fill out the online complaint form:

http://www.oig.dot.gov/ayvictims/
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#10 Consumer Comment

Video of company raid by FBI ...

AUTHOR: B - (Virgin Islands (U.S.))

Sharon, et al:



The following link is a video from a local news organization showing the raid. I am not sure how long the link will be valid. The television channel is KPIX (5) in San Francisco. www.kpix.com



Their video feed for this article:



http://kpix.dayport.com/launcher/4286/?tf=video_player.tpl



Best of luck,
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#11 Consumer Suggestion

AY Transport/National Moving Network raided by FBI, April 6

AUTHOR: Sharon - (U.S.A.)

To all who have been scammed by AY Transport and/or National Moving Network, you may be more than slightly excited to hear that these two companies were raided by the FBI, IRS, And US Treasury Departments yesterday, April 6th.



No arrests or indictments have been handed down, but we will be patient. For some of us, it has been several years of waiting.



Here are two quick blurbs about the raid in CA.



http://www.smdailyjournal.org/article.cfm?issue=04-07-05&storyID=41606



http://sfgate.com/cgi-bin/article.cgi?f=/c/a/2005/04/07/BABADIGEST3.DTL
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#12 Consumer Suggestion

AY Transport/National Moving Network raided by FBI, April 6

AUTHOR: Sharon - (U.S.A.)

To all who have been scammed by AY Transport and/or National Moving Network, you may be more than slightly excited to hear that these two companies were raided by the FBI, IRS, And US Treasury Departments yesterday, April 6th.



No arrests or indictments have been handed down, but we will be patient. For some of us, it has been several years of waiting.



Here are two quick blurbs about the raid in CA.



http://www.smdailyjournal.org/article.cfm?issue=04-07-05&storyID=41606



http://sfgate.com/cgi-bin/article.cgi?f=/c/a/2005/04/07/BABADIGEST3.DTL
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#13 Consumer Suggestion

AY Transport/National Moving Network raided by FBI, April 6

AUTHOR: Sharon - (U.S.A.)

To all who have been scammed by AY Transport and/or National Moving Network, you may be more than slightly excited to hear that these two companies were raided by the FBI, IRS, And US Treasury Departments yesterday, April 6th.



No arrests or indictments have been handed down, but we will be patient. For some of us, it has been several years of waiting.



Here are two quick blurbs about the raid in CA.



http://www.smdailyjournal.org/article.cfm?issue=04-07-05&storyID=41606



http://sfgate.com/cgi-bin/article.cgi?f=/c/a/2005/04/07/BABADIGEST3.DTL
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#14 Consumer Suggestion

AY Transport/National Moving Network raided by FBI, April 6

AUTHOR: Sharon - (U.S.A.)

To all who have been scammed by AY Transport and/or National Moving Network, you may be more than slightly excited to hear that these two companies were raided by the FBI, IRS, And US Treasury Departments yesterday, April 6th.



No arrests or indictments have been handed down, but we will be patient. For some of us, it has been several years of waiting.



Here are two quick blurbs about the raid in CA.



http://www.smdailyjournal.org/article.cfm?issue=04-07-05&storyID=41606



http://sfgate.com/cgi-bin/article.cgi?f=/c/a/2005/04/07/BABADIGEST3.DTL
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#15 Consumer Comment

National Movers and Progressive Van Lines For those of you moving, don't use a moving company

AUTHOR: Amanda - (U.S.A.)

I too was ripped off by these said companies. My story is one of the same. I was told that my move was to cost this much and upon arrival told another story. I have made multiple phone calls to these companies and have not received any calls. I am looking to be involved in a class action law suit as well.



For those of you moving, don't use a moving company. Do it yourself through U-haul or Penske. That is what I am going to do.
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#16 Consumer Suggestion

NMN=Patriot, AY=Progressive=Midwest Relocation

AUTHOR: Sharon - (U.S.A.)

NMN and Patriot are the same company. They share a license number, address, employees, and phone number. There is no separate corporation of Patriot Moving. They are owned by National Holdings, Inc, which is in turn solely owned by Randy and Aubrie Goldberg, the formerly listed owners of NMN.



Randy helped found Progressive Van Lines with Amit Ezyoni, then Randy left to found NMN. AY Transport was founded around the same time in CA by Amit. In 2003, Midwest Relocation was founded in Chicago. Each of these three companies have separate license numbers (even though MR's was never actually granted) and mailing addresses and phone numbers, but the physical address is 125 Component Dr, San Jose, CA, and all phone numbers get routed to this office (message says "Your Premium Moving Company"). There is a fourth company, also owned by Amit, Progressive Transporting Services, that bills itself as a local car shipper and towing service in Florida. The president of Progressive is Asaf Nass, who used to be the pres of AY. It is common knowledge that Amit runs all of these. NMN slipping 90 percent of their business the way of AY and Progressive is not surprising, given they are former business partners.



NMN, in addition to Patriot Moving, also has used the following aliases: 1st Local Moving Directory, AAA National Moving Network, American Moving Brokerage, American Moving Network, and National Auto Transport.
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#17 Consumer Comment

Name Changes

AUTHOR: Doreen - (U.S.A.)

Hi, Susan,I know that NMN is has now assumed the name of Patriot, and AY and possibly Progressive have also changed their names, but I'm not sure to what just yet. I'll keep checking and if I come across their new names, I'll let everyone know.
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#18 Consumer Comment

NMN has Another Alias: Patriot

AUTHOR: Susan - (U.S.A.)

Funny too: I did a general search on google for National Moving Network & the first hit was for Patriot Moving Co. and the URL reads: www nationalmoving dot com. Which the URL is owned by Randy owner & CEO of NMN (there was a dispute over the domain name a few back).





At any rate: BEWARE of Patriot Movers they are one of the same as National Moving Network



:)
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#19 Consumer Comment

NMN has Another Alias: Patriot

AUTHOR: Susan - (U.S.A.)

Funny too: I did a general search on google for National Moving Network & the first hit was for Patriot Moving Co. and the URL reads: www nationalmoving dot com. Which the URL is owned by Randy owner & CEO of NMN (there was a dispute over the domain name a few back).





At any rate: BEWARE of Patriot Movers they are one of the same as National Moving Network



:)
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#20 Consumer Comment

It's Part of the Scam

AUTHOR: Doreen - (U.S.A.)

Matthew, this is how they guarantee they will get their money. Your guarantee of undamaged and timely-delivered goods is unimportant to them and is, in fact, a moot point.



I had a stand-off in my kitchen the day of delivery. It was a minor thing, but emotional on my part. After insisting that I pay a re-delivery fee after their driver took our belongings to Chicago because "Rosemary" never relayed the message to leave them in storage and the driver lied about the units not being open, the driver refused to unload the truck so I could check the inventory list and the condition of the items until "after" I gave him the money order. I insisted that I didn't think I should give him the money order until I had full and good possession of everything. He would not budge until he had the money order in hand.



What can one do? After waiting weeks so we could sleep in a bed and not on the floor, a mere $394 after what they inflated the cost, was not worth taking the chance they'd drive off again.



In the "real world," I've never given payment or signed a delivery slip until AFTER I've inspected the shipment. Not in my business life, not in private life. This is more evidence of the scam and the need for them to be punished. Be sure to file your complaint with the DOT.
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#21 Consumer Comment

It's Part of the Scam

AUTHOR: Doreen - (U.S.A.)

Matthew, this is how they guarantee they will get their money. Your guarantee of undamaged and timely-delivered goods is unimportant to them and is, in fact, a moot point.



I had a stand-off in my kitchen the day of delivery. It was a minor thing, but emotional on my part. After insisting that I pay a re-delivery fee after their driver took our belongings to Chicago because "Rosemary" never relayed the message to leave them in storage and the driver lied about the units not being open, the driver refused to unload the truck so I could check the inventory list and the condition of the items until "after" I gave him the money order. I insisted that I didn't think I should give him the money order until I had full and good possession of everything. He would not budge until he had the money order in hand.



What can one do? After waiting weeks so we could sleep in a bed and not on the floor, a mere $394 after what they inflated the cost, was not worth taking the chance they'd drive off again.



In the "real world," I've never given payment or signed a delivery slip until AFTER I've inspected the shipment. Not in my business life, not in private life. This is more evidence of the scam and the need for them to be punished. Be sure to file your complaint with the DOT.
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#22 Consumer Comment

It's Part of the Scam

AUTHOR: Doreen - (U.S.A.)

Matthew, this is how they guarantee they will get their money. Your guarantee of undamaged and timely-delivered goods is unimportant to them and is, in fact, a moot point.



I had a stand-off in my kitchen the day of delivery. It was a minor thing, but emotional on my part. After insisting that I pay a re-delivery fee after their driver took our belongings to Chicago because "Rosemary" never relayed the message to leave them in storage and the driver lied about the units not being open, the driver refused to unload the truck so I could check the inventory list and the condition of the items until "after" I gave him the money order. I insisted that I didn't think I should give him the money order until I had full and good possession of everything. He would not budge until he had the money order in hand.



What can one do? After waiting weeks so we could sleep in a bed and not on the floor, a mere $394 after what they inflated the cost, was not worth taking the chance they'd drive off again.



In the "real world," I've never given payment or signed a delivery slip until AFTER I've inspected the shipment. Not in my business life, not in private life. This is more evidence of the scam and the need for them to be punished. Be sure to file your complaint with the DOT.
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#23 Consumer Comment

It's Part of the Scam

AUTHOR: Doreen - (U.S.A.)

Matthew, this is how they guarantee they will get their money. Your guarantee of undamaged and timely-delivered goods is unimportant to them and is, in fact, a moot point.



I had a stand-off in my kitchen the day of delivery. It was a minor thing, but emotional on my part. After insisting that I pay a re-delivery fee after their driver took our belongings to Chicago because "Rosemary" never relayed the message to leave them in storage and the driver lied about the units not being open, the driver refused to unload the truck so I could check the inventory list and the condition of the items until "after" I gave him the money order. I insisted that I didn't think I should give him the money order until I had full and good possession of everything. He would not budge until he had the money order in hand.



What can one do? After waiting weeks so we could sleep in a bed and not on the floor, a mere $394 after what they inflated the cost, was not worth taking the chance they'd drive off again.



In the "real world," I've never given payment or signed a delivery slip until AFTER I've inspected the shipment. Not in my business life, not in private life. This is more evidence of the scam and the need for them to be punished. Be sure to file your complaint with the DOT.
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#24 REBUTTAL Individual responds

New Facts!

AUTHOR: Matthew (Maged) - (U.S.A.)

I have been trying for 6 month to get a claim for the lost/stolen goods and with no luck.



But I learned that it is illegal to force people to sign contract as I did, since they refused to deliver until I signed the contract at the truck stop and paid them in cash before delivering or even make sure that the shipment is complete. It was the only way to get them to deliver. After consulting with a lawyer, he suggested that I put a claim towards their Bond. For the company to operate they have to post $10,000.00 Bond. I will send a claim to their bond for the amount of $10,000.00.



I believe the bond and the cargo insurance is with



Adriatic Insurance Company

3501 N. Causeway Blvd.

Metairie, LA US 70002



(800) 535-7291



If you call they refer you to Yoshi at Sovereign Insurance General (209) 644-8100



Good luck for my fellows victims, hopefully we will get somewhere someday but I will never gave up.
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#25 Consumer Suggestion

7 On Your Side

AUTHOR: Todd - (U.S.A.)

First off, I am interested in a class action lawsuit against Progressive VanLines, AY Transport and NMN.

I NEED YOUR HELP VICTIMS...I called ABC News, "7 On Your Side" and told them about the numerous complaints posted on this site, along with my situation. Channel 7 told me that they have not received any complaints from these companies, but Michael Finney looks at all of the complaints. They said that they would post my story on their web site and if they get enough complaints they will do a STORY on these companies.



I need all of you to keep your eye on Channel 7's "7 On Your Side's website and make your complaints when it is posted.

They also told me to file comlaints with the Federal Hiway Administration and the Better Business Burea in Santa Clara, Ca. Channel 7 told me when wrighting these complaints to start the letter off the following way:

"At the suggestion of ABC News, Seven On Your Side"



State Your complaint and CC the complaint to The moving companies.



I have the addresses for the BBB and the Federal Hiway Comm.
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#26 Consumer Suggestion

Forward Your Complaints

AUTHOR: Susan - (U.S.A.)

All



Please, if you have not done so already, forward your complaints onto Dept of Transportation.



Thank you
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#27 Consumer Suggestion

Did you guys find a lawyer ?

AUTHOR: Costa - (U.S.A.)

Hi. I just want you all to know that I feel your pain. I moved with NMN a year ago and I got ripped off. I can not believe that two employees actually replied to the fact that we all got ripped off. It actually pissed me off. Mary, if you want to work for criminals, good luck to you. I hope you can live with yourself. To the other thing who wrote and told us we should have read our contracts. I can tell you that my contract said that I would be charged if the truck is more than 100 yards from my home. Well the truck was only 50 yards but they still charged me extra to move my stuff. Neither did htey help me put things back together as said on the contract. Regardless, yoru sales people mislead us all. How dare you.



PLEASE! If you have found lawyer, I managed to contact about 20 other people via email. I would love to get them to join up with you all to make these people pay and hurt them bad. Its been a year since I was ripped off and I cant believe that its still happening.
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#28 Consumer Comment

Beth - NY Moving Scam Help

AUTHOR: Susan - (U.S.A.)

Beth ~



First and foremost, if you & your fiance can help with any suggestions it is most appreciated. But, if I may speak for all victims for just a moment, please know that our complaints are not & should not be viewed individualized. This large scaled corruption can't be disarmed one case at a time. There is a larger need for synchronization to encompass this issue and stamp it out. As you've read, individually we've complained to everyone we can think of, anywhere from; the local police (were they don't even know that they are 'allowed' to get involved to help prevent the thieves from taking off with our worldly positions), to the government agencies - DOT, (were they are highly under-staffed & would need time to build a case against one of the 1000's of rogue moving companies - meanwhile more victims are extorated from), FMSCA, Attorney Generals Office, BBB, State Reps' & even the President of the United States, to the media (that can't or won't tell our stories - in order to, at least, spread our stories to warn others from becoming a potential victim). And unless we (individually) have a large sum of money set aside for attorney fees then we (collectively) won't be heard.



As grim as this may seem, if you or your fiance has a suggestion to combat these crimals we would greatly appreciate your sharing your thoughts and ideas.



In advance I Thank you! Greatly appreciate any help that you (or your fiance) can provide.
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#29 Consumer Suggestion

To all of the victims

AUTHOR: Beth - (U.S.A.)

Hi All,

I have read all of these complaints and several others concerning the moving industry. I want to try to help. My fiance's family owns a legitimate moving company in NY and I am going to print out as much of this as I can and get his advice on who you should contact to complain about your individual situations. There are people who will listen I assure you. What is happening with some of these companies is just plain unacceptable and something must be done. I will get back as soon as I can with more information.
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#30 Consumer Suggestion

Keep your voices LOUD and PROUD

AUTHOR: Susan - (U.S.A.)

All



Please don't get discouraged. Keep your voices loud and tell everyone you can think of, even if they are unable or incapable of legally taking these criminals down. I believe that if we save one family from going through what we've been through than kept hard earned money from landing in their pockets.
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#31 Consumer Suggestion

Keep your voices LOUD and PROUD

AUTHOR: Susan - (U.S.A.)

All



Please don't get discouraged. Keep your voices loud and tell everyone you can think of, even if they are unable or incapable of legally taking these criminals down. I believe that if we save one family from going through what we've been through than kept hard earned money from landing in their pockets.
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#32 Consumer Suggestion

Keep your voices LOUD and PROUD

AUTHOR: Susan - (U.S.A.)

All



Please don't get discouraged. Keep your voices loud and tell everyone you can think of, even if they are unable or incapable of legally taking these criminals down. I believe that if we save one family from going through what we've been through than kept hard earned money from landing in their pockets.
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#33 Consumer Comment

Not getting anywhere either.

AUTHOR: M. Chrissy - (U.S.A.)

Same situation as Doreen. Spend a lot of time writing and rebuttaling, only to find myself not much further than before. I've contacted a consumer protection lawyer. Not sure how that will go.



I just hope that more people continue to write about their experiences with NMN & AYT. We need as many people as possible for this class action suit. I feel confident that it WILL happen.



We have to keep our voices loud until we are heard!
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#34 Consumer Comment

Not Much Help from the AG in California, Florida BBB was no help either

AUTHOR: Doreen - (U.S.A.)

I received a reply from the AG in California to my complaint against consumer fraud. "Sorry, can't help." It does not get involved with "inter" state moves, just "intra" state moves. There must be at least one CA resident that got taken, it's up to you to file with them.



Have not heard anything further from the FL AG after the first automated reply. "Thanks, we'll check into it."



Reply received from representative in Ohio, "Sounds like you've contacted all the right people. I'll keep my ear/eye open for legislation on this issue. Sorry about your bad experience"



Florida BBB was no help, and never heard from CA BBB.



I'm beginning to feel like I'm shouting into the wind.



Haven't heard back from DOT (2 months now since I filed a complaint)nor the FTC. CallForAction doesn't handle this type complaint.The IRS doesn't seem interested nor does the INS. Still waiting to hear from the Ohio AG, but am getting discouraged. Our government is turning a blind eye and deaf ear to this situation. If anyone has another entity I can complain to, let me know, and I'll keep on, meanwhile, these people are getting richer and richer, and the American public is not being heard.



Oh BTW, don't send anything to the White House website, you just get an automated reply and standard form letter. "The President cares.....etc."



In case "Mary" or Teresa read this, don't get over confident, we will see you put out of business, enough of us have not been heard yet. So hurry up and get your degrees. I don't know what earthly purpose they will have in jail, but at least we won't be paying for them while you get them in jail.
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#35 Consumer Comment

Same Situation, Different Person

AUTHOR: Theresa B - (U.S.A.)

It was definetly scary when I searched Progressive on the internet and came across these letters. I too have choosen to use this company and have a similiar story to tell. My belongings are now 2 1/2 weeks late and I am still getting the run around. I am very interested in doing anything I can to help bring this company down, so please contact me if you get a lawsuit going. Thanks,
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#36 Consumer Suggestion

Same Story: Second, Third Verses

AUTHOR: Susanna - (U.S.A.)

My story is exactly like all the rest. Promises broken furniture broken, stolen items. Only I watched as 2 men were sent to move a baby grand piano drop it in the driveway. 10- 15 boxes are missing I have tables with no legs and legs with no tops. I have all my jewelry stolen, and much of my wardrobe. I submitted approximately 10,000 dollars worth of damage and was offered 333.00. I have moved many times and never experieinced this all before 1996. I would like to be involved if there is a class action suit. I also think these stories are worthy of OPRAH or someone of a national nature to prevent other people from being victimized by blatant criminals. I do suggest filing a police report, since many homeowners policies will cover stolen (not damaged) but stolen during a move. My offloaders pulled another one besides refusing to set-up anything, they said they had to be somewhere else so did not have time to inventory items. They also unpacked in such a disorganized way as to be impossible to see all of my things. Oh yes, I forgot I had to be to work prior to my things arriving so I had to have a friend to be there. (They were over a week and a half later than promised by stewart s.) I was also told by Kimberly that Randy Goldberg , president of company really did not care about my concerns as a customer as well.



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#37 Consumer Comment

AY transport is a scam and needs to be taken down!!

AUTHOR: Noell - (U.S.A.)

I took was ripped off and conned by this company.

They delivered our things late, over charged us, damaged our goods and even lost some of our things!!!

I will in any way help to bring this company down.

Thanks!
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#38 Consumer Comment

What contract!?

AUTHOR: Keith - (U.S.A.)

Mary (or is it the ever so pleasant "RoseMary", Customer Service Rep for "Your Premium Moving Company")-



I believe I have had the distinct pleasure of having spoken to you on multiple occcasions. So you aren't with AY anymore?? I guess that is because you are fielding the calls for Midwest? Or perhaps Progressive? No...maybe it's Massada today. Just because you are working for a different sleazy SISTER company, which is all just the same company, does this allow you to say you are a "former" employee?



Needless to say you have categorized me as a Dumb ass for having signed the contract with Progessive/AY without reading it first. This implies that your 'former' employer intended to honor the agreement in full. The definition of contract according to Merriam-Webster, which I am certain you are well are of (since you must have to be so well-educated to answer those phones and keep straight whether the call is for AY, Progrssive, Midwest, Massada etc) is...



Pronunciation: 'kn-"trakt

Function: noun

Etymology: Middle English, from Latin contractus, from contrahere to draw together, make a contract, reduce in size, from com- + trahere to draw

1 a : a binding agreement between two or more persons or parties; especially : one legally enforceable b : a business arrangement for the supply of goods or services at a fixed price c : the act of marriage or an agreement to marry



1.The services supplied by AY (Progressive?midwest etc...) were not performed at the agreed upon price.

2. My belongings arrived over two weeks after the agreed upon delivery date.

3.The condition of my belongings was beyond deplorable (movers were inexperienced, ill-equipped, and inept -- almost unloaded the wrong people's belongings in to my home). I watched as a dining room chair was flipped over on a dolly and wheeled down my driveway, resulting in a major gouge.

4. The "professional" movers we were promised did not set anything up (as promised by your friends/co-conspirators at National Moving Network), not only that in many cases it wasn't even placed where we asked them to place it, instead it was left in the middle of the room.

I like your idea of a full-service move!

5. Your company has stolen some of my belongings, I didn't sign a contract saying you had the right to keep any of my stuff, now did I?



So you see RoseMarie (oops, I mean Teresa, oops I mean "Mary"), a contract requires TWO parties, and your company is clearly in breach of contract with every customer, every day. So please, please, don't dare come here to preach about "contract".



BTW: GULLIBLE is not spelled gullable DUMBASS! (Tell Asaf you guys need a dictionary so you can try to sound more intelligent) Used in a sentence: You are totally GULLIBLE if you think we actually believe you are a FORMER employee. Another sentence: You are GULLIBLE to think your bad deeds will not catch up with you...what goes around comes around, sweetie. And if you don't believe me, look at ENRON, lots of employees and "former" employees being prosecuted there!!!
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#39 Consumer Comment

Mary Ex-Employee of AY???????????

AUTHOR: Susan - (U.S.A.)

For your information: Anyone who agrees or conspires to pursue the same criminal objective can be held liable. Furthermore, "If conspirators have a plan which calls for some conspirators to perpetrate the crime and others to provide support, the supporters are as guilty as the perpetrators."



Question Mary: If you are an Ex-Employee of AY, why would you defend their criminal behavior?
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#40 Consumer Comment

Mary Ex-Employee of AY???????????

AUTHOR: Susan - (U.S.A.)

For your information: Anyone who agrees or conspires to pursue the same criminal objective can be held liable. Furthermore, "If conspirators have a plan which calls for some conspirators to perpetrate the crime and others to provide support, the supporters are as guilty as the perpetrators."



Question Mary: If you are an Ex-Employee of AY, why would you defend their criminal behavior?
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#41 Consumer Comment

Mary Ex-Employee of AY???????????

AUTHOR: Susan - (U.S.A.)

For your information: Anyone who agrees or conspires to pursue the same criminal objective can be held liable. Furthermore, "If conspirators have a plan which calls for some conspirators to perpetrate the crime and others to provide support, the supporters are as guilty as the perpetrators."



Question Mary: If you are an Ex-Employee of AY, why would you defend their criminal behavior?
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#42 Consumer Comment

Mary Ex-Employee of AY???????????

AUTHOR: Susan - (U.S.A.)

For your information: Anyone who agrees or conspires to pursue the same criminal objective can be held liable. Furthermore, "If conspirators have a plan which calls for some conspirators to perpetrate the crime and others to provide support, the supporters are as guilty as the perpetrators."



Question Mary: If you are an Ex-Employee of AY, why would you defend their criminal behavior?
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#43 Consumer Suggestion

Really? Read the Contract???

AUTHOR: Sharon - (U.S.A.)

Mary. That's a nice alias.



So what does it mean, Ms. AY Employee, when I sign a contract saying my things will be delivered in 7-10 day, and it takes 30, when the contract says I'll pay $1360, and the final bill is $4300?



I read my contract cover to cover before signing it. Doesn't mean a thing if AY Transport won't follow it.



You WILL be arrested soon.
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#44 Consumer Suggestion

Your Rebuttal Says it All

AUTHOR: Doreen - (U.S.A.)

Mary, Your rebuttal does not deserve a reply. "Maybe" they lie? They do lie? Are we culpable because we signed the contracts? Absolutely! Were we mislead? Yes. Were we ripped off by unscrupulous practices? Yes, again. And what does this have to do with increased poundage weight? What does this have to do with holding personal belongings hostage? What does this have to do with breaking the law? What does this have to do with the mishandling and total disregard for the safe handling of other peoples' possessions?



I resent being called lazy. There were health-related factors for our contacting your "former" employer and giving them a chance to make money. We have moved ourselves without any help. We have worked honestly our whole lives just to be taken advantage of by people like you and your dishonest employers. No, Mary, I think you are the lazy one, because it doesn't look like you used your "good pay" to get your degree as Teresa claims to be doing.You just reaped the rewards of a dishonest scheme.



We are the victims, not the accused, and we do not have to defend our actions.
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#45 UPDATE EX-employee responds

The Company is not ALL to blame

AUTHOR: Mary - (U.S.A.)

TO ALL THESE "ANGRY" CUSTOMERS- AY Transport cannot be blamed for everything... Yes, they may lie, BUT who's the dumb ass for NOT READING YOUR CONTRACT AND STILL SIGNING IT?!?! YES, YOU!!!! So, don't put all the blame on AY. Every person complaining here is to blame as well. ***Word of advice: Read what you put your signature on, idiots!!*** THAT'S common knowledge that all of you "smarty pants" should know! DUH!!!!!!!!

P.S.--Next time you should think of getting off your lazying butts and moving your self- Don't be so gullable...
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#46 UPDATE EX-employee responds

The Company is not ALL to blame

AUTHOR: Mary - (U.S.A.)

TO ALL THESE "ANGRY" CUSTOMERS- AY Transport cannot be blamed for everything... Yes, they may lie, BUT who's the dumb ass for NOT READING YOUR CONTRACT AND STILL SIGNING IT?!?! YES, YOU!!!! So, don't put all the blame on AY. Every person complaining here is to blame as well. ***Word of advice: Read what you put your signature on, idiots!!*** THAT'S common knowledge that all of you "smarty pants" should know! DUH!!!!!!!!

P.S.--Next time you should think of getting off your lazying butts and moving your self- Don't be so gullable...
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#47 Consumer Comment

Customer Service Reps are just as Fraudulent

AUTHOR: Susan - (U.S.A.)

Teresa and other Cust. Srv Reps



Normally I don't think I would bother replying to such silliness. However this is worth mentioning.

Your comment of very sorry to all the people that the company has done wrong to gives a strong impression that you are well aware of the Criminal acts that your employer is committing and directing you to commit. Therefore You Are considered aiding & abetting known criminal behavior And will be accountable for your participation & your actions.



BTW: putting it in writing, for All to see, isn't helping your plea of innocents.
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#48 Consumer Suggestion

How do we get a hold of each other?

AUTHOR: M. Chrissy - (U.S.A.)

It seems like ripoffreport is deleting our personal information from these responses (for good reason, I'm sure). I want to speak with those of you who may have found a lawyer for a class action suit. Any suggestions?



Thanks!
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#49 Consumer Comment

Yes, Teresa, we can blame you!

AUTHOR: M. Chrissy - (U.S.A.)

While I appreciate your guts to come forth and speak, please don't belittle us with your "it's not my problem/fault" attitude. You accept a paycheck (or maybe it's only cash or postal money order) and that makes you an employee responsible for your actions. You are a representative of that company. What you say, how you act/deal with consumers, how you are told to act/deal with consumers is a direct reflection of the company you work with. You are making a choice to work in an environment that scams, cheats & rips-off consumers. That's your choice and your reputation at stake. And it will come back to haunt you in the end.

My suggestion to you. Change your attitude. You sound like a greedy brat. Get a job that allows you to respect yourself and those around you.
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#50 Consumer Suggestion

Is it worth it? selling out your concience and risking arrest

AUTHOR: Sharon - (U.S.A.)

Theresa, I worked through college too, and I'm sure I speak for everyone here when I ask if selling out your concience and risking arrest is worth the good paycheck.
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#51 Consumer Comment

You help them screw people

AUTHOR: Kay - (U.S.A.)

Teresa,



Don't be an ass; they pay you well because you help them screw people. You are complicit in their crime. Stop your whining and get an honest job. I tended bar to get through college.
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#52 Consumer Suggestion

Shame on you!

AUTHOR: Doreen - (U.S.A.)

We all "work" hard for our money and for honest wages! You are working for dishonest people and you know it. How do you sleep at night knowing what they do to unsuspecting people?



It wasn't that long ago that you threatened me with confiscating my belongings and bringing a lawsuit against me, and you justify it now because your wages are good? We got caught in this scam because my husband was recovering from a heart attack, and we thought it'd be less stressful for him if we hired our move. Well, guess what? Sleeping on the floor for three weeks waiting for your employer to extort more money and get our furniture back resulted in a lot more stress!



Our daughter is getting her graduate degree, and she works full time every day at the university while doing it. She was taught right from wrong. Because of your "well paying" employer, we can't help her this month. My husband went to school full time and worked full time at a security job. It didn't pay "real good" but it was honest work and he had a clear conscience. He was a Marine and fought so that your dishonest employer could be in this country and rape its citizens.



You, obviously, know what you are doing is wrong or you would not have responded. You are a part of it so don't excuse what you do.



I hope you get your degree soon because when these people go down, you will be a part of it. I hate to think we will all be paying for your degree while you are incarcerated. We've already paid dearly for it.



We have to wait and save for what we want while you get what you want working for dishonest people? That just does not make sense!



I do blame the customer reps. You are the gateway to the company, for heaven's sake! You are the ones the victims have to deal with, not the owners. Blame you? Sure do, without you, they'd have to do their own dirty work. You do not have my sympathy, but I give you credit for having the nerve to respond. Your employer won't even do that.
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#53 Consumer Comment

Insurance suggestions?

AUTHOR: Sara - (U.S.A.)

Did anybody purchase insurance through the company? And if so, did you file a claim and hear anything back? Even if we do receive our stuff on Thursday, we are still in on the lawsuit!

Please let me know if you have suggestions about insurance.

Thanks
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#54 Consumer Suggestion

I'll Help

AUTHOR: Doreen - (U.S.A.)

Juliana, If you need anything from me, let me know. I look forward to seing your message that we have hope. Thank you.
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#55 UPDATE Employee

You cant blame Customer Service

AUTHOR: Teresa - (U.S.A.)

(You people cant blame us customer service reps) We are just doing are jobs,I am very sorry to all the people that the company has done wrong to, I am just working here until i get my degree. All i can say is that they pay us very well.

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#56 Consumer Suggestion

Lawsuit

AUTHOR: Juliana - (U.S.A.)

Everyone sit tight, as I am awaiting word from Schneider and Associates as to whether they will take the case. I will let you know as soon as I hear anything. I have faxed them all the documentation. Plus I have over 100 photographs of serious damage to my furniture (furniture repair man said he had never seen anything like it in 30 years!!!!!!) Don't give up. Everyone pray, cross your fingers and toes, I hope next time I post it will be to let you know that we are taking them on CLASS ACTION!!!!!!!!!!!!!!!
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#57 Consumer Comment

We are with you

AUTHOR: Sara - (U.S.A.)

I have just posted my story on this site, you all should read it, it sounds very similar to everybody!

We are definetly in on the lawsuit against this company, but I don't think we have heard of national movers or whatever, just progressive van lines and Ay transport.

Please, we need to do something, quick!
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#58 Consumer Suggestion

Connections, three separate companies with three separate licenses, but have the same physical address in San Jose

AUTHOR: Sharon - (U.S.A.)

Doreen, the San Jose/ Chicago/ Florida connection is that they are three separate companies with three separate licenses, but have the same physical address in San Jose (while mailing addresses are rental mailboxes, and Progressive's license is actually in Massachusetts), have the same phone number, are staffed by the same employees, are owned by the same people, and interchange their trucks and workers as scheduling sees fit.
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#59 Consumer Suggestion

Connections, three separate companies with three separate licenses, but have the same physical address in San Jose

AUTHOR: Sharon - (U.S.A.)

Doreen, the San Jose/ Chicago/ Florida connection is that they are three separate companies with three separate licenses, but have the same physical address in San Jose (while mailing addresses are rental mailboxes, and Progressive's license is actually in Massachusetts), have the same phone number, are staffed by the same employees, are owned by the same people, and interchange their trucks and workers as scheduling sees fit.
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#60 Consumer Suggestion

Connections, three separate companies with three separate licenses, but have the same physical address in San Jose

AUTHOR: Sharon - (U.S.A.)

Doreen, the San Jose/ Chicago/ Florida connection is that they are three separate companies with three separate licenses, but have the same physical address in San Jose (while mailing addresses are rental mailboxes, and Progressive's license is actually in Massachusetts), have the same phone number, are staffed by the same employees, are owned by the same people, and interchange their trucks and workers as scheduling sees fit.
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#61 Consumer Suggestion

Connections, three separate companies with three separate licenses, but have the same physical address in San Jose

AUTHOR: Sharon - (U.S.A.)

Doreen, the San Jose/ Chicago/ Florida connection is that they are three separate companies with three separate licenses, but have the same physical address in San Jose (while mailing addresses are rental mailboxes, and Progressive's license is actually in Massachusetts), have the same phone number, are staffed by the same employees, are owned by the same people, and interchange their trucks and workers as scheduling sees fit.
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#62 Consumer Comment

Quick Action Needed

AUTHOR: Doreen - (U.S.A.)

What does your attorney suggest we do? I suggest we move quickly because in an article on MovingScam.com there was a report of three people convicted of moving scam fraud. The company's name is not one that I've been scammed by, but it was in the same Florida city. Pembroke Park.



The move time we give them, the more time they will have to change their names and move their operations.



There is a connection in Chicago somehow, and I am trying to connect the Florida, Chicago and San Jose dots.



Keep everyone informed of what we are to do to get the ball rolling against these people.
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#63 Consumer Suggestion

Class Action Suit

AUTHOR: M. Chrissy - (U.S.A.)

Juliana,



Please let us know if/when you have found a lawyer. I know there are many of us ready for the next steps.



Thank you for your efforts!!!!
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#64 Consumer Suggestion

Class action suit

AUTHOR: Juliana - (U.S.A.)

I also got screwed by these monkeys and I will not stop until they are brought down. They damaged everything I own, and conned us in many ways. I am in contact with a law firm in SF Calif. who specializes in Class Action Lawsuits. Please, anyone who wants to join in, th elawyer said the more people the better. Lets get these bastards!!!!
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#65 Consumer Suggestion

Count Me In!

AUTHOR: Doreen - (U.S.A.)

I don't know a class-action attorney, but AARP has a lot of Washington based consumer advocate groups. We fall into the AARP group. I don't know if this would help, but I'm sure we are not the only 50+ group that has been ripped off by these people.



It may well be that all we get is the satisfaction of being heard and getting these people to move elsewhere. We open our doors to them and they prosper because of us and laugh at us behind our backs.



It's time they are all investigated. Yes, I agree with the gentlemen who claims they are part of the Hebrew mafia. They are part of something very un-American and they need to be stopped.
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#66 Consumer Suggestion

Count Me In!

AUTHOR: Doreen - (U.S.A.)

I don't know a class-action attorney, but AARP has a lot of Washington based consumer advocate groups. We fall into the AARP group. I don't know if this would help, but I'm sure we are not the only 50+ group that has been ripped off by these people.



It may well be that all we get is the satisfaction of being heard and getting these people to move elsewhere. We open our doors to them and they prosper because of us and laugh at us behind our backs.



It's time they are all investigated. Yes, I agree with the gentlemen who claims they are part of the Hebrew mafia. They are part of something very un-American and they need to be stopped.
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#67 Consumer Suggestion

Count Me In!

AUTHOR: Doreen - (U.S.A.)

I don't know a class-action attorney, but AARP has a lot of Washington based consumer advocate groups. We fall into the AARP group. I don't know if this would help, but I'm sure we are not the only 50+ group that has been ripped off by these people.



It may well be that all we get is the satisfaction of being heard and getting these people to move elsewhere. We open our doors to them and they prosper because of us and laugh at us behind our backs.



It's time they are all investigated. Yes, I agree with the gentlemen who claims they are part of the Hebrew mafia. They are part of something very un-American and they need to be stopped.
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#68 Consumer Suggestion

Count Me In!

AUTHOR: Doreen - (U.S.A.)

I don't know a class-action attorney, but AARP has a lot of Washington based consumer advocate groups. We fall into the AARP group. I don't know if this would help, but I'm sure we are not the only 50+ group that has been ripped off by these people.



It may well be that all we get is the satisfaction of being heard and getting these people to move elsewhere. We open our doors to them and they prosper because of us and laugh at us behind our backs.



It's time they are all investigated. Yes, I agree with the gentlemen who claims they are part of the Hebrew mafia. They are part of something very un-American and they need to be stopped.
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#69 Consumer Comment

Class Action Attorney - NEEDED

AUTHOR: Susan - (U.S.A.)

All



We need to locate a class action attorney willing to take this on. To date I've not been able to locate one. Does anyone have any contacts?



Attorneys should post their interest below and ripoffreport.com will contact them.
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#70 Consumer Suggestion

Government Leg. to stop National Movers Scam

AUTHOR: Sarah Potwin - (U.S.A.)

Susan in AZ and Matt in FLA.....I'm with you on this one. National Movers is terriable....the moving industry in general needs Federal governmet rules to govern itself. We too are waiting for our belongings. PIck up was sched. in Vermont for Sat May 29. All AMerican Movers showed up on Monday May 31st, 2004, Memorial Day.



We were told a 5 day delivery to FLorida, drove our two cars to get down here to meet the delivery truck for Sat June 5, 2004. tODAY IS wED jULY 14, 2004....still waiting. Every time we call National movers we are told to expect delivery this coming weekend....I am tired of this excuse. My parents drove down from Canada to help us move our cars and unpack. Of course, they flew back on their sched time of June 14th without our belongs here.



Did anyone see today's CBS TV Morning news report of the family from Jupiter Florida? Or check out the article in People Magazine of June 10th, 2004 about moving scams?

SOMETHING NEEDS TO BE DONE. This is an election year, afterall....
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#71 Consumer Suggestion

Contact

AUTHOR: Matthew - (U.S.A.)

Susan (and anyone else interested):



Contact me [Place your comments below and be sure to include your FULL contact information so Rip-off Report can contact you.]



We'll see what we can do to put these bottom-feeders away!



Matt U.
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#72 Consumer Comment

Class Action suit needed

AUTHOR: M. Chrissy - (U.S.A.)

I am interested in being a part of a class action suit against AY Transport & National Moving Network. We have this right. There are too many of us that have been unfairly treated by these companies. It's time we victims of an obvious crime do something about it. After all, these our our personal belongings being held captive by a bunch of pirates.



They cause so much more stress to an already stressful situation. They are scammers & cheaters who steal money & household goods. They must be stopped and WE have to do it together. We all have very similar stories. Here's our choice: Rely on government & red tape politics to handle the matter or rely on ourselves to get the job done. It's in our hands.



I'm ready!
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#73 Consumer Comment

Class Action Suit

AUTHOR: Susan - (U.S.A.)

YES, I do!!!!!!!!!!!!!!!



This industry needs to change & I don't see any other way of getting this accomplished. Please let me know how I can be included on the suit.



Thank you
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#74 Consumer Comment

Class Action Suit

AUTHOR: Susan - (U.S.A.)

YES, I do!!!!!!!!!!!!!!!



This industry needs to change & I don't see any other way of getting this accomplished. Please let me know how I can be included on the suit.



Thank you
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#75 Consumer Comment

Class Action Suit

AUTHOR: Susan - (U.S.A.)

YES, I do!!!!!!!!!!!!!!!



This industry needs to change & I don't see any other way of getting this accomplished. Please let me know how I can be included on the suit.



Thank you
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#76 Consumer Comment

Class Action Suit

AUTHOR: Susan - (U.S.A.)

YES, I do!!!!!!!!!!!!!!!



This industry needs to change & I don't see any other way of getting this accomplished. Please let me know how I can be included on the suit.



Thank you
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#77 Consumer Suggestion

Be Afraid ...of low-ball estimates

AUTHOR: Matthew - (U.S.A.)

I was going to use NMN, and only lost $500 for the deposit. I cancelled the move (after they did not show up at specified time) before they could reschedule, as I had read up about them right here.



Apparently, a lot of people have indicated here that NMN will low-ball estimates, take the goods (no records or documentation given), shift the goods around the country via different "subcontractors" (one enterprising gal here found out that some of these "subcontractors" were in fact shell corporations operated by NMN!) and then the valuable items are either stolen or sold on E-Bay.



I am seriously considering launching a class-action lawsuit against NMN, as I live pretty close to their stated address, and have legal assistance as part of benefits.



Anyone want to participate..?
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#78 Consumer Suggestion

Be Afraid ...of low-ball estimates

AUTHOR: Matthew - (U.S.A.)

I was going to use NMN, and only lost $500 for the deposit. I cancelled the move (after they did not show up at specified time) before they could reschedule, as I had read up about them right here.



Apparently, a lot of people have indicated here that NMN will low-ball estimates, take the goods (no records or documentation given), shift the goods around the country via different "subcontractors" (one enterprising gal here found out that some of these "subcontractors" were in fact shell corporations operated by NMN!) and then the valuable items are either stolen or sold on E-Bay.



I am seriously considering launching a class-action lawsuit against NMN, as I live pretty close to their stated address, and have legal assistance as part of benefits.



Anyone want to participate..?
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#79 Consumer Suggestion

Be Afraid ...of low-ball estimates

AUTHOR: Matthew - (U.S.A.)

I was going to use NMN, and only lost $500 for the deposit. I cancelled the move (after they did not show up at specified time) before they could reschedule, as I had read up about them right here.



Apparently, a lot of people have indicated here that NMN will low-ball estimates, take the goods (no records or documentation given), shift the goods around the country via different "subcontractors" (one enterprising gal here found out that some of these "subcontractors" were in fact shell corporations operated by NMN!) and then the valuable items are either stolen or sold on E-Bay.



I am seriously considering launching a class-action lawsuit against NMN, as I live pretty close to their stated address, and have legal assistance as part of benefits.



Anyone want to participate..?
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#80 Consumer Suggestion

Be Afraid ...of low-ball estimates

AUTHOR: Matthew - (U.S.A.)

I was going to use NMN, and only lost $500 for the deposit. I cancelled the move (after they did not show up at specified time) before they could reschedule, as I had read up about them right here.



Apparently, a lot of people have indicated here that NMN will low-ball estimates, take the goods (no records or documentation given), shift the goods around the country via different "subcontractors" (one enterprising gal here found out that some of these "subcontractors" were in fact shell corporations operated by NMN!) and then the valuable items are either stolen or sold on E-Bay.



I am seriously considering launching a class-action lawsuit against NMN, as I live pretty close to their stated address, and have legal assistance as part of benefits.



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