- Report: #96366
Complaint Review: National One Telecom
| National One Telecom P.o.box 612608 Dallas.texas 75261-2608
Dallas, Texas U.S.A. |
|
National One Telecom And Www.nationalone.comnational One Telecom ripoff sent me a bill for $20.00 they sayed it was from a web site from uk .i did not accessed the site for the name was www.nationalone.com Dallas Texas
*Consumer Suggestion: There's no end to the fraud when National One Telecom has your number!
*Consumer Comment: Have Turned Over To Collection Agency
*Author of original report: GO TO FEDERAL COMMUNICATIONS COMMISSION
*Author of original report: GO TO FEDERAL COMMUNICATIONS COMMISSION
*Author of original report: GO TO FEDERAL COMMUNICATIONS COMMISSION
*Author of original report: GO TO FEDERAL COMMUNICATIONS COMMISSION
*Author of original report: NATIONAL ONE TELECOM AND TELLISS CO.
*REBUTTAL Individual responds: Rebuttal for services services not contracted
*REBUTTAL Individual responds: website robbery do they have the right
*Consumer Comment: Stealing is wrong!
*Consumer Comment: rip off i will not pay
*REBUTTAL Individual responds: unfair... customer assistance could'nt tell me anything
*REBUTTAL Individual responds: I won't pay
*Consumer Suggestion: Report to the FCC
*Consumer Comment: National One Telecom
*Consumer Comment: National One Telecom lies
*Consumer Comment: National One Telecom lies
*Consumer Comment: National One Telecom lies
*REBUTTAL Individual responds: I will not pay the $16.00
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
William
molena, Georgia
U.S.A.
This report was posted on Ripoff Report on 06/25/2004 06:16 AM and is a permanent record located here: http://www.ripoffreport.com/r/National-One-Telecom/Dallas-Texas-75261-2608/National-One-Telecom-And-Wwwnationalonecomnational-One-Telecom-ripoff-sent-me-a-bil-96366. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Suggestion
There's no end to the fraud when National One Telecom has your number!
AUTHOR: Paul - (U.S.A.)
SUBMITTED: Thursday, October 07, 2004
The modem dialer con first started back in 1997. The Federal Trade Commission reports it was one of the top 10 frauds of 2002.
Here's how it works. While you're on the internet, unknown to you, a program comes over the connection. Usually, a series of pop-ups will occur. Then, the computer won't respond anymore.
The program hijacks your modem, replacing the normal dialer. First, it mutes the speaker, so you can't hear when it dials out. Then, it starts dialing to 44-207-335-84, a number located in the United Kingdom. The program waits until nobody is using the computer before it dials.
No unprotected computer is safe from this attack. It doesn't matter if you have cable or DSL. In fact, you don't need any modem or phone line at all. Your computer doesn't even have to be turned on! Once they have your information, National one will simply make a fake bill!
They use white page directories to find your name and address. Much of the information is old and outdated. Some victims report getting bills for numbers that have been disconnected long ago.
Next, you will start receiving the bills. First, you will get a real bill from your phone company.
You will be charged $1.99 per minute for the international long distance calls. Then, you will get a fake bill from One Web Direct for another $5 per minute. Depending on the length of the calls, this could add up to hundreds of dollars!
You will need to call your phone company and have the charges removed. Some phone companies will remove all charges for calls made by dialers. Others want payment, but at a reduced price, up to 85% off. After all, your computer did make the calls, even if you had no idea it was doing it. The phone company doesn't want to take the loss for something your computer did. If you don't pay, they'll get stuck with the bill.
When you call the phone company, remember to remain calm and friendly if you want them to help you. Most companies will try to assist the victims any way they can.
Your phone company has only one way to prevent this. A block on your line won't work, because the fraud uses 10-10 dialarounds to bypass that. A toll-restriction would stop it, but then you couldn't make any long distance calls. Most people aren't willing to do that.
As for One Web Direct, you can save their bill as evidence of fraud. You may need to send it in after you file your complaints to the feds. Do NOT try to pay it!
One Web Direct will not talk to you on the phone. They ignore messages left on their voice mail. They direct you to a web address, nationalone.com or onewebhlp.com. They send you one email telling you to pay up. They also tell you that the bill will be turned over to a collection agency.
Don't worry about One Web Direct at all. Don't waste your time trying to call or email them. They made up their own fake collection agency, Collection Express. They don't have your social security number. And, because it's a total fraud, they won't be reporting anything. They just try to scare you into paying the fake bill. Don't even think about it!
You do need to start reporting this fraud to the federal agencies. Remember, the frauds have your phone number. Next month, there will be more calls on your phone bill. You need to put a stop to this, once and for all.
These are the actual complaint form pages. You will need to fill in all your information to file your complaint. Fill in your information accurately. Check your spelling. If you are having trouble, try filing by phone instead. Copy the IP address and paste it into the address bar, then hit enter.
National Fraud Information Center
http://68.166.162.20/repoform.htm
Federal Trade Commission Bureau of Consumer Protection
https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01
FBI Internet Fraud Complaint Center
https://www.ifccfbi.gov/complaint/cf2.asp
econsumer.gov
https://www.econsumer.gov/pls/econsumer/wimsnery2$com.main?p_lang_seq=1
US Postal Inspection Service
www.usps.com/postalinspectors/fraud/MailFraudComplaint.htm
Public Utilities Commission
each state is different-address below is California
www.cpuc.ca.gov/static/forms/complaint.htm
Federal Communications Commission
http://svartifoss2.fcc.gov/cib/fcc475.cfm
California Attorney General
each state is different-address below is California
http://ag.ca.gov/consumers/mailform.htm
Better Business Bureau
http://www.dallas.bbb.org/complaint_form.html Dallas
http://www.bbbnh.org/complaint_form.html New Hampshire
Linkscan: tons of information and more sites to file complaints
www.elsop.com/wrc/complain.htm
Feel free to use pages from this site as needed. In addition, I recommend you call your city newspaper and make them aware of the problem. This fraud relies on people being unaware and uninformed. When everyone fights instead of pays, the money will stop coming in to the fraud. Currently, the fraud is using these names and addresses:
1-National One Telecom
2-One Web Direct Bill
3-Collection Express
4-Enhanced Services Billing Inc/ESBI
5-Tellsys
6-One Call Com
7-Candid Publishing
8-Intercosmos Media Group or directNIC
9-Money Management International
10.Steve Griffin
11.Michael Walczak
12.Terry M. Blaney
13.Suzanne Hanse
PO Box 10007-Bedford, NH
PO Box 612929-Dallas, TX
PO Box 130959-Dallas, TX
PO Box 612608-Dallas, TX
All of these names are in some way connected to this fraud. Many are involved in setting it up. Some help with the fake billing. Other names are the actual fraud companies themselves.
If you have already paid, or know someone that has, file the complaints and hope for a refund. Check this site for the information that explains how to get a refund through your bank.
This post tells you how to handle the bills. My next message will explain how to clean up your computer. Look for it in a day or two. Then, we can start collecting evidence to catch the people behind this.
These frauds count on you to pay quietly. They'll try to bleed you dry, if you let them. Be sure to file a complaint on EVERY site above. Remember, it's up to you to put a stop to this. They are counting on your fear and ignorance in this situation. Instead, show them they're wrong. Dead wrong!
Good luck!
#2 Consumer Comment
Have Turned Over To Collection Agency
AUTHOR: Margaret - (U.S.A.)
SUBMITTED: Wednesday, October 06, 2004
I finally got the phone company to write off the calls for these 2 companies. Now both these companies have turned their accounts over to Collection Express, Inc. PO Box 728 Barre Vt. 05642. Toll free number (888)-560-6340/Phone (802)-476-5707. I called and spoke with a lady who really didn't care what my story was. That they were a collection agency and that I owed the total of $286.96 and that they wanted their money.
She informed me that they had no connection with National One Telcom and they were attempting to collect the debt. Her voice got harder and louder when I told her that the phone company had written off the call and that I had contacted an attorney.
She then said I would receive additional papers for collection of this debt, that is when I said Have a Nice Day. Good night and hung up the phone. My family and I have been thru 3 hurricanes this year with damage to the house, and a strain on the members of the household. I DO NOT NEED THIS! Will keep you updated on the case.
#3 Author of original report
GO TO FEDERAL COMMUNICATIONS COMMISSION
AUTHOR: William - (U.S.A.)
SUBMITTED: Wednesday, October 06, 2004
YOU WILL HEAR FROM THEM VERY SOON FOR THAT IS HOW I GOT MY BILL FIXED FOR CALL,S I DID NOT MAKE.
I DID NOT GO TO ANY OF THE UK.WEB SITES THEY BILLED ME FOR.THE FCC HAVE TO HELP YOU SO FOR IT NOW.
#4 Author of original report
GO TO FEDERAL COMMUNICATIONS COMMISSION
AUTHOR: William - (U.S.A.)
SUBMITTED: Wednesday, October 06, 2004
YOU WILL HEAR FROM THEM VERY SOON FOR THAT IS HOW I GOT MY BILL FIXED FOR CALL,S I DID NOT MAKE.
I DID NOT GO TO ANY OF THE UK.WEB SITES THEY BILLED ME FOR.THE FCC HAVE TO HELP YOU SO FOR IT NOW.
#5 Author of original report
GO TO FEDERAL COMMUNICATIONS COMMISSION
AUTHOR: William - (U.S.A.)
SUBMITTED: Wednesday, October 06, 2004
YOU WILL HEAR FROM THEM VERY SOON FOR THAT IS HOW I GOT MY BILL FIXED FOR CALL,S I DID NOT MAKE.
I DID NOT GO TO ANY OF THE UK.WEB SITES THEY BILLED ME FOR.THE FCC HAVE TO HELP YOU SO FOR IT NOW.
#6 Author of original report
GO TO FEDERAL COMMUNICATIONS COMMISSION
AUTHOR: William - (U.S.A.)
SUBMITTED: Wednesday, October 06, 2004
YOU WILL HEAR FROM THEM VERY SOON FOR THAT IS HOW I GOT MY BILL FIXED FOR CALL,S I DID NOT MAKE.
I DID NOT GO TO ANY OF THE UK.WEB SITES THEY BILLED ME FOR.THE FCC HAVE TO HELP YOU SO FOR IT NOW.
#7 Author of original report
NATIONAL ONE TELECOM AND TELLISS CO.
AUTHOR: William - (U.S.A.)
SUBMITTED: Saturday, July 24, 2004
# 1-877-770-2022, AND THIS IS NOT A VALID NUMBER.
THE ENHANCED SERVICES BILLING INC DIRECT DIALED CALLS BILLS MY TELEPHONE CO. FOR THESE CALLS BILLED ON BEHALF OF TELLISS TO UNITED KINGDDOM. I EXPLAINED TO MY TELEPHONE CO. ALL THE DETAILS, SO THEY TOOK THE $83.56 OFF MY BILL, AND THAT THE BILLING SERVICE CANNOT BILL ME THRU THE TELEPHONE CO. AGAIN. BUT THE BILLING CO. CAN BILL ME DIRECTLY.I AM NOT PAYING THESE TWO BILLS. I AM WRITING PUBLIC SERVICE, THE FCC AND YOU CAN FILL OUT FORM FROM POSTAL SERVICES FOR MAIL FRAUD. YOU CAN DOWNLOAD COMPLAINT FORM FCC AND E-MAIL TO THEIR SITE.
#8 REBUTTAL Individual responds
Rebuttal for services services not contracted
AUTHOR: Margaret - (U.S.A.)
SUBMITTED: Friday, July 23, 2004
These charges were for 42 minutes to a number in teh United Kingdom. The address for this company, National One Telecom, Inc., is located in New Hampshire but with no phone number, I checked.
I am concerned about the $1.99 they it claims will be reflected on my phone bill next month and I wonder what type of trouble this will cause. No one needs these hassles! The address for the actual billing is PO BOx 612608, Dallas, TX 75261-2608.
I hope there is a solution.
#9 REBUTTAL Individual responds
website robbery do they have the right
AUTHOR: Renate - (U.S.A.)
SUBMITTED: Thursday, July 22, 2004
thank you
#11 Consumer Comment
rip off i will not pay
AUTHOR: James - (U.S.A.)
SUBMITTED: Wednesday, July 14, 2004
#12 REBUTTAL Individual responds
unfair... customer assistance could'nt tell me anything
AUTHOR: Dawn - (U.S.A.)
SUBMITTED: Tuesday, July 13, 2004
#13 REBUTTAL Individual responds
I won't pay
AUTHOR: Nghia - (U.S.A.)
SUBMITTED: Sunday, July 11, 2004
#14 Consumer Suggestion
Report to the FCC
AUTHOR: S.n. - (U.S.A.)
SUBMITTED: Wednesday, July 07, 2004
#15 Consumer Comment
National One Telecom
AUTHOR: David - (U.S.A.)
SUBMITTED: Tuesday, July 06, 2004
They will not get ONE RED CENT from me, nor will my phone company. This charge is fraudulent at best. I will contact my attorney concerning this matter and update accordingly.
In the meantime, I have disputed the charge with National One and have given them 72 hours to correct their information.
#16 Consumer Comment
National One Telecom lies
AUTHOR: Frank - (U.S.A.)
SUBMITTED: Tuesday, July 06, 2004
#17 Consumer Comment
National One Telecom lies
AUTHOR: Frank - (U.S.A.)
SUBMITTED: Tuesday, July 06, 2004
#18 Consumer Comment
National One Telecom lies
AUTHOR: Frank - (U.S.A.)
SUBMITTED: Tuesday, July 06, 2004
#19 REBUTTAL Individual responds
I will not pay the $16.00
AUTHOR: John - (U.S.A.)
SUBMITTED: Friday, July 02, 2004
The problem is should I send it to him?
He sent me a two page letter quoting laws that would add to my charges.
He also gave me a website to pay this by credit card. http://www.nationalone.com/creditcard.php
I have until 7/20/2004 to pay the $16.00.
What should I do?

