National Shopping Service Secret Shopper Assignment deleted with no explanation. No call back or reimbursement. Rocklin, California

Just want to warn others about this company. I have done a few secret shopper assignments with other agencies with no problem. This was the first time I accepted an assignment from this agency to purchase a pizza. I spent $20 out of my own pocket for a terrible pizza and completed the assignment in less than an hour after the purchase. My assignment was deleted with no explanation. I made several attempts to contact the agency to resolve the problem and was always told that the assigned rep was not available but would contact me. I never received a return call nor was I told why they did not accept my report. I was out $20, not including the time and effort put forth driving to town to pick up the pizza and completing the report.

There are many forums with complaints about the same thing happening to others. I wish I had read the negative reports before I accepted the assignment.