• Report: #193522

Complaint Review: National Small Business Alliance

  • Submitted: Sat, May 27, 2006
  • Updated: Tue, May 30, 2006

  • Reported By:Corvallis Oregon
National Small Business Alliance
23220 Chgrin Blvd Ste 400,Cleveland Ohio 44122-0630 Cleveland/Beachwood, Ohio U.S.A.

National Small Business Alliance Hit my bank account after repeated emails and phones calls attempting to cancel this phoney organization Cleveland, Beachwood Ohio *EDitor's Suggestions on how to get your money back into your bank account that was wrongfully taken from you!

*REBUTTAL Owner of company: NEED TO LOOK AT THE FACTS

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I am located in Corvallis oregon and got the stupid telemarketing call the same day i was laid off from my job. I am now being forced to ask anybody to contact me and join me to travel and find the owner of this organization and locate him or the perpertrators of this fraud and expose them publicly. I am totally comitted to shutting down this operation.

I had buyers remorse after I discovered that this organization was not the National Small Business Association. I tried to call and cancel ( phoning and emailing is useless) and even had a case number from my bank stopping the ACH and it still went through at $149.00.I called my bank to stop any further debits and today they failed me again by letting these bastards take another 359.00 from my bank account. Do not count on your bank to stop the bullshit. 508.00 down the drain.

If you are serious about getting these guys behind bars cantact me through this site. I need soldiers to kick this operation in the a*s for good. Bring it on Mario. I smell blood.

Rodney
Corvallis, Oregon
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@ripoffreport.com
badbusinessbureau.com
www.ripoffreport.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

We are not lawyers.
We are not a collection agency.

We are Consumer Advocates.
...the victims' advocate
WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.

This report was posted on Ripoff Report on 05/27/2006 01:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/National-Small-Business-Alliance/ClevelandBeachwood-Ohio-44122-0630/National-Small-Business-Alliance-Hit-my-bank-account-after-repeated-emails-and-phones-call-193522. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

NEED TO LOOK AT THE FACTS

AUTHOR: Dennis - (U.S.A.)

Before directly responding to Rodney's allegations let me first point out that:

1. NSBA is headquartered in Washington DC, NOT in Ohio.
2. NSBA prides itself on maintaining industry best practices by only selecting and solicitation businesses, scrubbing all calls through Federal, State and In-house DNC files.
3. All NSBA's scripts and materials are closely scrutinized by the same attorneys that are used by the Direct Marketing Association.
4. NSBA does not condone any misrepresentation or deviation from any attorney approved scripting
5. ALL sales verified through a third party verification company.
6. Further all sales are recorded and the member is played a pre-recorded disclosure that recaps exactly what the member is receiving and how the payments work and specifically asks if the member was offered anything else then what was just recapped in the recorded verification.
7. NSBA Trains Outsourced call centers to stick to script, monitors and has no tolerance for deviation.
8. Each outsourced call center is responsible to do quality assurance and listen to each and every recorded verification and cancel any not meeting NSBA's strict guidelines.
9. As a second level of quality control, NSBA also does its own quality assurance on each verification and cancels any that do not meet guidelines.
10. NSBA only benefits from having happy members. We take complaints very seriously.

Rodney, I feel for your situation but I am NOT responsible for your getting fired from your job or the financial situation it created.

Regarding the charges, we do NOT hit anyone's account after they cancelled. You apparently cancelled AFTER the transaction hit.

Please call me directly to get this resolved.

FYI: It is NOT a good idea to threaten anyone with physical violence and in writing and blast it over the Internet.

Dennis Mario
NATIONAL SMALL BUSINESS ALLIANCE, INC
Direct: (760) 322-5572 X 100
Cell: (760) 902-8415
eFax: (760) 406-6035
dmario@natlsba.com
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