• Report: #323369

Complaint Review: National Small Business Alliance

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  • Submitted: Thu, April 03, 2008
  • Updated: Mon, April 14, 2008

  • Reported By:Chandler Arizona
National Small Business Alliance
180 Luring Drive Suite 300 Palm Springs, California U.S.A.

National Small Business Alliance - NSBA Unauthorized debiting of $359.40 from my Business Account!!! Palm Springs California

*REBUTTAL Owner of company: IT IS LESS THAN 10 BUSINESS DAYS

*REBUTTAL Owner of company: IT IS LESS THAN 10 BUSINESS DAYS

*REBUTTAL Owner of company: IT IS LESS THAN 10 BUSINESS DAYS

*REBUTTAL Owner of company: IT IS LESS THAN 10 BUSINESS DAYS

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This morning I checked my business checking account and realized that $359.40 was debited in the form of a check. An electronic copy of this check indicated that it was authorized by the account owner. This is false.

I contacted The National Small Business Alliance and held for several minutes. A gentleman answered the line by the name of Louis who stated "the policy" for returning membership packages....what membership package? Also, he gave me an address of 20195 S. Diamond Lake Rd. Suite 700, Rogers, MN 55374 to request my refund which could take 30 or more days to receive.

I was also given a number to escalate my complaint to a Romy at 800-350-0577 (voicemail line). He was not friendly and very condescending in tone. I told him that I did not authorize anything and he kept stating that a package was mailed to me for a membership renewal. I did not receive anything and the address is mispelled on their records, also the company name is misspelled.

After doing an internet search this morning...I realize that there are several companies out there who have had the same thing happen to them. This company has to be stopped for these unethical practices.

Davina
Chandler, Arizona
U.S.A.

This report was posted on Ripoff Report on 04/03/2008 10:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/National-Small-Business-Alliance/Palm-Springs-California-92262/National-Small-Business-Alliance-NSBA-Unauthorized-debiting-of-35940-from-my-Business-323369. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 4Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

IT IS LESS THAN 10 BUSINESS DAYS

AUTHOR: Dennis - (U.S.A.)

In order to ensure that the transaction has cleared the bank and will not bounce requires th we wait a minimum of 30-days.


Dennis Mario
NATIONAL SMALL BUSINESS ALLIANCE, INC.
202-536-4032 Main
202-536-5924Cell
202-403-3983 eFax
dmario@natlsba.com
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#2 REBUTTAL Owner of company

IT IS LESS THAN 10 BUSINESS DAYS

AUTHOR: Dennis - (U.S.A.)

In order to ensure that the transaction has cleared the bank and will not bounce requires th we wait a minimum of 30-days.


Dennis Mario
NATIONAL SMALL BUSINESS ALLIANCE, INC.
202-536-4032 Main
202-536-5924Cell
202-403-3983 eFax
dmario@natlsba.com
Respond to this report!
What's this?

#3 REBUTTAL Owner of company

IT IS LESS THAN 10 BUSINESS DAYS

AUTHOR: Dennis - (U.S.A.)

In order to ensure that the transaction has cleared the bank and will not bounce requires th we wait a minimum of 30-days.


Dennis Mario
NATIONAL SMALL BUSINESS ALLIANCE, INC.
202-536-4032 Main
202-536-5924Cell
202-403-3983 eFax
dmario@natlsba.com
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What's this?

#4 REBUTTAL Owner of company

IT IS LESS THAN 10 BUSINESS DAYS

AUTHOR: Dennis - (U.S.A.)

In order to ensure that the transaction has cleared the bank and will not bounce requires th we wait a minimum of 30-days.


Dennis Mario
NATIONAL SMALL BUSINESS ALLIANCE, INC.
202-536-4032 Main
202-536-5924Cell
202-403-3983 eFax
dmario@natlsba.com
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Report & Rebuttal
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