I recieved a call from NSBA on 2/23/06 asking if I would like a Credit card Qoute. A credit card with 0% Apr. I asked for purchases and cash out she replied yes for a fee of only $149.95 I asked is it a visa she changed the subject and I did not ask again. I then gave her my debit card number
A few days later I recieved a Packet for a membership. I was shocked and immedietly called NSBA (1 of 3 numbers) and told them I had been misled by there sales person.
They said send the packet back and they will put the funds back in my account within 14 days That was all they told me!
From the day I recieved the packet I sent it back the next day. by the end of the week they had recieved it as I used first class Mail (should have registered) they recieved it on the 4th or fith of march 06 on the tenth of march they illegaly with drew $359.40 from my account.
I called NSBA asap and asked why did they steel money from me when they should be giving me a refund she said you have to call cotomer service,so I did.
I then said the same to that department she replied we did not recieved the packet you were supposed to read inside to know where to send it and she said they will have to review the taped conversation to see if i will get a full refund.
I hope they have that tape because I will have them then! I asked her where do they get off steeling from my account and she replied those monies are part of the program and if I get any refund I will have to wait 30 days for a check in the mail.
She said I was supposed to get a cancelation number and I should have called costomer service. (The man said just send it in and I will get refunded in 14 days!)
I sent them 3 emails with a reciept to open last night and they will not open!
They took out the $359.40 and my account is on E now i will have overdrafts to deal with my bank informed me.
OH MY GOD someone please help me!!
I am not finished yet If they ever answer there phone again wich I can never get through it just tells me some will be with me shortly. I will ask many questions because I have a wonderful Plan!
Cape Coral, Florida