- Report: #147286
Complaint Review: National Small Business Alliance
Related Reports
Featured Ripoff Reports
Ripoff Reports
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
Special Features
-
Doctored Reviews is designed to help patients, doctors, and websites understand the problems created by Medical Justice, a company trying to restrict online patient reviews, and to offer some ways that let patients freely talk about their healthcare experiences. -
The government should serve voters, not corporate special interests. Public Citizen works to empower ordinary citizens, reduce the influence of big corporations on government, open the government to public scrutiny, and hold public officials accountable for their misdeeds. -
WHAT YOU NEED TO KNOW ABOUT THE BBB: NOT a government agency as listed in your local phone book. Instead the BBB is a private non-profit / franchise operation. 20/20 exposes the BBB, Hamas Terror Group Gets 'A' Rating - BBB is running a "pay for play" scheme.
| National Small Business Alliance 1201 Pennsylvania Ave N.W Suite 300
Washington, District of Columbia U.S.A. |
|
National Small Business Alliance ripoff refuses to refund after 37 calls and 3 Attorney Generals and Dateline Washington District of Columbia
*Consumer Comment: The story keeps changing
*REBUTTAL Owner of company: KNOW OF WHAT YOU SPEAK
*Consumer Comment: Two refunds? doesn't stand up to scrutiny.
*REBUTTAL Owner of company: MISCOMMUNICATION
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
I sent my pack back certified mail the very day I got it (unopened by certified mail. 31 days later they hit my account for another $239.40. 37 times I called , four e-mails, calls to 3 Attorney Generals in three states, a call to Dateline N.B.C. STILL not so much as a call from them. What a scam ! Folks need to be warned. How about a mass mailing (like they did).
Michael
tallahassee, Florida
U.S.A.
Michael
tallahassee, Florida
U.S.A.
This report was posted on Ripoff Report on 06/23/2005 03:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/National-Small-Business-Alliance/Washington-District-of-Columbia-20004/National-Small-Business-Alliance-ripoff-refuses-to-refund-after-37-calls-and-3-Attorney-Ge-147286. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
Click Here to read other Ripoff Reports on National Small Business Alliance
Search for additional reports
If you would like to see more Rip-off Reports on this company/individual, search here:
Search Tips#1 Consumer Comment
The story keeps changing
AUTHOR: Carl - (U.S.A.)
SUBMITTED: Wednesday, July 06, 2005
Dennnis, your original post said absoutley nothing about your bank confirming that the original refund check had cleared. I understood your original post perfectly. You stated: "According to our processing company, they insist he did [received the first refund]."
You also stated "according to your records", he received two refunds. He "should have" received the second refund on June 27, 2005. Those are all assertions, not statements of fact and you certainly never mentioned anything about having anything verifiable for proof of receipt such as a cancelled check.
As for why people never come back to resolve the issue, I don't know. But you do have the right to submit a rebuttal.
You also stated "according to your records", he received two refunds. He "should have" received the second refund on June 27, 2005. Those are all assertions, not statements of fact and you certainly never mentioned anything about having anything verifiable for proof of receipt such as a cancelled check.
As for why people never come back to resolve the issue, I don't know. But you do have the right to submit a rebuttal.
Respond to this report!
What's this? #2 REBUTTAL Owner of company
KNOW OF WHAT YOU SPEAK
AUTHOR: Dennis - (U.S.A.)
SUBMITTED: Monday, July 04, 2005
Carl,
If you received the salvo of threats and hysterical calls I did, you too would have just let him keep both refunds. It just wasn't worth it.
In addition, either you didn't read my last response completely or you didn't understand it, the bank DID say it cleared.
As is typical of this site, you notice that the person complaining did not have the decency to tell what happened once he and I connected, that is, I lived up to everything I said I would do and that the call was handled professionally and calmly.
Carl, please help me out here; why is it that the people who complain here never come back to report the resolve? Is it they get caught up in the mania then are too embarrassed to admit they exaggerated and don't want to lose face?
There have only been a few of you with the courage to report back and I thank you. To all the others, all I can say to you is shame on you.
Dennis Mario
NATIONAL SMALL BUSINESS ALLIANCE, INC.
760-322-5572 Main
760-406-6035 eFax
dmario@natlsba.com
If you received the salvo of threats and hysterical calls I did, you too would have just let him keep both refunds. It just wasn't worth it.
In addition, either you didn't read my last response completely or you didn't understand it, the bank DID say it cleared.
As is typical of this site, you notice that the person complaining did not have the decency to tell what happened once he and I connected, that is, I lived up to everything I said I would do and that the call was handled professionally and calmly.
Carl, please help me out here; why is it that the people who complain here never come back to report the resolve? Is it they get caught up in the mania then are too embarrassed to admit they exaggerated and don't want to lose face?
There have only been a few of you with the courage to report back and I thank you. To all the others, all I can say to you is shame on you.
Dennis Mario
NATIONAL SMALL BUSINESS ALLIANCE, INC.
760-322-5572 Main
760-406-6035 eFax
dmario@natlsba.com
Respond to this report!
What's this? #3 Consumer Comment
Two refunds? doesn't stand up to scrutiny.
AUTHOR: Carl - (U.S.A.)
SUBMITTED: Sunday, July 03, 2005
You claim to have sent him two refunds? Couldn't you have just checked you records to see if the initial check had cleared? Your claim of sending two refunds doesn't stand up to scrutiny.
Respond to this report!
What's this? #4 REBUTTAL Owner of company
MISCOMMUNICATION
AUTHOR: Dennis - (U.S.A.)
SUBMITTED: Monday, June 27, 2005
Michael signed up online. According to our records he received his refund on June 9, 2005, well within 30-days. He insists that he never received it. According to our processing company, they insist he did.
I calmly and professionally spoke with Michael and agreed to send him another refund check just to end his salvo of hostile e-mails and threats. The check was Federal Expressed on Friday June 24th. He should have it in possession on Monday June 27, 2005.
Please note that according to our records Michael has now received two refunds for the same purchase.
Dennis Mario
NATIONAL SMALL BUSINESS ALLIANCE, INC.
760-322-5572 Main
760-406-6035 eFax
dmario@natlsba.com
I calmly and professionally spoke with Michael and agreed to send him another refund check just to end his salvo of hostile e-mails and threats. The check was Federal Expressed on Friday June 24th. He should have it in possession on Monday June 27, 2005.
Please note that according to our records Michael has now received two refunds for the same purchase.
Dennis Mario
NATIONAL SMALL BUSINESS ALLIANCE, INC.
760-322-5572 Main
760-406-6035 eFax
dmario@natlsba.com
Respond to this report!
What's this? 
