National Small Business Alliance Liars, Cheats & Thieves!! Do not do business with these people! palm springs, California
0Author 0Consumer 0Employee/Owner
I was contacted several times by telemarketers from this company, soliciting they had services that could help me grow my small business, get cheaper health insurance, and get an $8000 line of credit to purchase equipment and supplies to grow my business. On June 16, 2011, I decided to give it a try, since the person on the phone said it would only cost $1 to get the information packet, and that I had 30 days to cancel before the membership fees were charged. On June 22, 2011, I got a vague cover letter in the mail with a cheap looking silver card attached to it, but that was it. I called the customer service department to ask about the "benefits". Well, the lady I was speaking to told me where to go on the website - I clicked on links that didn't work, and some other links that looked like they went to other company websites & there were additional membership fees from them. Also the $8000 line of credit could only be used for items on the NSBA website. I told her that this wasn't for me and I wanted to cancel the membership immediately. She said she would & that I needed to send an email to the customer service address on the website. So I did. The next morning, I found a mailer-daemon in my inbox because the customer service address was non-deliverable. The 800-506-6722 number was not in service, and the other phone number from the website would ring forever, leave you on hold, disconnect you, or send you to a mailbox that was full. I called 20 times that day, and couldn't get a hold of any body. The next day, 6/24/11, I went to my bank & found out on 6/22/11, NSBA took $149.95 out of my account, overdrawing it $50. I disputed the charge, but my bank said it came through as a certain type of CCD transaction that has to be disputed within 24 hours, or you don't get your money back. I tried calling NSBA again, same thing happened. Then, on July 6, 2011, they took another $349.95 out of my account, overdrawing it $390.00, including bank fees. My bank account is now frozen, and will be closed due to the unauthorized acitivity, and I'm going to get charged more bank fees in addition to items that got reutrned unpaid. I did report them to the BBB, only to find out this company has over 300 complaints against it. Not to mention it violates Rico statues, and because it's doing it across state lines and through the mail, it will fall under the jurisdiction of the US Marshalls and Postal Service Inspectors. I will filing complaints with them as well in the morning. Although I will probably never get my money back (because of NSBA, I'm out $1350) if I make enough noise, they won't be able to do this to anyone else.
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